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Melia Casa Maya Cancun All Inclusive

3.5 star property
All-inclusive beachfront property with free water park, near Langosta Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Melia Casa Maya Cancun All Inclusive

Water park
2 outdoor pools, pool umbrellas, pool loungers
Grand Suite | Living area
3 restaurants, local cuisine
3 restaurants, local cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Airport transfer
  • Childcare
  • Non-smoking
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 4 bars/lounges
  • 2 outdoor pools
  • Free water park
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Waterslide
  • Pool bar
  • Room service
Feel at home
  • Free cots/infant beds
  • Babysitting services
  • Children's pool
  • Playground on-site
  • Television
  • Garden
The price is NZ$493
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for The Level, Suite, Ocean View

Down duvets, minibar, iron/ironing board, free cots/infant beds

The Level, Suite, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Sofa bed
Down duvet
  • 81 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Grand Suite

Down duvets, minibar, iron/ironing board, free cots/infant beds

Grand Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
HDTV
Down duvet
2 bedrooms
Hairdryer
  • 104 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Single Beds

View all photos for The Level, Room, Ocean View

Down duvets, minibar, iron/ironing board, free cots/infant beds

The Level, Room, Ocean View

Highlights

Air conditioning
Free cots/infant beds
HDTV
Down duvet
Hairdryer
Bathrobes
Coffee/tea maker
Minibar
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Melia Room, Room, Ocean View

Down duvets, minibar, iron/ironing board, free cots/infant beds

Melia Room, Room, Ocean View

Highlights

Air conditioning
Free cots/infant beds
HDTV
Down duvet
Hairdryer
Bathrobes
Coffee/tea maker
Minibar
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Room (The Level, Swim Up)

Room (The Level, Swim Up)

Room (The Level, Swim Up)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
HDTV
Down duvet
Hairdryer
Bathrobes
Coffee/tea maker
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View

Suite, Ocean View

Suite, Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
HDTV
Down duvet
Separate bedroom
Hairdryer
Bathrobes
  • 81 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (The Level, Swim Up)

Down duvets, minibar, iron/ironing board, free cots/infant beds

Suite (The Level, Swim Up)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
HDTV
Down duvet
Separate bedroom
Hairdryer
Bathrobes
  • 81 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Similar properties

Aerial view

Emporio Cancun Optional All Inclusive

Pool
Spa
Free parking
Internet access
8.0 out of 10, Very good, (1599)
The price is NZ$266
includes taxes & fees
19 Dec - 20 Dec
Emporio Cancun Optional All Inclusive
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About the area

Map
Blvd. Kukukcan KM 5.5, Cancun, QROO, 77500

What's nearby

  • Langosta Beach - 3 min walk - 0.3 km
  • Tortuga Beach - 15 min walk - 1.3 km
  • Cancun Convention Center - 6 min drive - 5.2 km
  • La Isla Shopping Mall - 10 min drive - 7.9 km
  • Ultramar Ferry Puerto Juárez - 11 min drive - 8.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 33 min drive
  • Airport shuttle
  • Area shuttle (surcharge)

Restaurants

  • ‪Breakfast - ‬7 min walk
  • ‪Venecia - ‬10 min walk
  • ‪Las Olas - ‬10 min walk
  • ‪RIU Caribe Pizzeria - ‬7 min walk
  • ‪Swim-up Bar - ‬6 min walk

About this property

Melia Casa Maya Cancun All Inclusive

At Melia Casa Maya Cancun All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers, plus you'll only be steps from Langosta Beach. The 2 outdoor pools and free water park provide recreation options for everyone. Serving local cuisine, Merkado is one of 3 restaurants and 4 bars/lounges. Other highlights at this all-inclusive property include a poolside bar, a children's pool and a snack bar/deli. Fellow travellers love the helpful staff and beach location.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

Hotel size

  • 260 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • On-site parking includes off-street options

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free water park access
  • Children's pool
  • Playground
  • Babysitting services
  • Children's games

What to do

  • On the beach
  • Beach volleyball
  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Skydiving nearby
  • Zip-lining nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Communal living room
  • 2 outdoor pools
  • Free water park
  • Water slide

Accessibility

  • Lift
  • Lift door width (centimetres): 180
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Well-lit path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

Merkado – This restaurant specialises in local cuisine.
Lobby Bar Boreal – This bar specialises in international cuisine. Open daily.
Cape Nao – This restaurant specialises in international cuisine. Open daily.
Casa Nostra – This restaurant specialises in Italian cuisine. Open daily.
Lounge The Level Bar – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

Optional extras

  • Local area shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.

Also known as

Casa Maya
Casa Maya Cancun
Casa Maya Hotel
Hotel Casa Maya
Hotel Casa Maya Cancun
Maya Casa
Cancun Casa Maya
Casa Maya Cancun Hotel Cancun
Casa Maya Hotel Cancun
Imperial Fiesta Club Hotel Casa Maya

Frequently asked questions

Does Melia Casa Maya Cancun All Inclusive offer free cancellation for a full refund?
Yes, Melia Casa Maya Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Melia Casa Maya Cancun All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Melia Casa Maya Cancun All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Melia Casa Maya Cancun All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Melia Casa Maya Cancun All Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge. Contactless social distancing and check-out are available.
Is there an on-site casino at Melia Casa Maya Cancun All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (7-min drive) and Royal Yak Casino and Sports Book (8-min drive) are both nearby.
What is there to do at Melia Casa Maya Cancun All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the all-inclusive property's other amenities, which include 4 bars and a water slide. Melia Casa Maya Cancun All Inclusive also has a garden.
Are there restaurants at or near Melia Casa Maya Cancun All Inclusive?
Yes, there are 3 on-site restaurants, featuring local cuisine.
What's the area around Melia Casa Maya Cancun All Inclusive like?
Melia Casa Maya Cancun All Inclusive is a short 3-minute walk from Langosta Beach and 15 minutes' walk from Tortuga Beach. Travellers give top marks for the property's prime location.

Melia Casa Maya Cancun All Inclusive Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Verified Expedia guest review

10/10 Exceptional

velky, 3-night trip
Verified Expedia guest review

2/10 Poor

Mari J., 3-night trip
Verified Travelocity guest review

8/10 Very good

The room was clean but the beach was a little bit dirty
Vanta, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

I stayed for three days 2 nights. Attention was excellent. Very safe and quiet. Only bad thing was the tv control had no batteries. Food was great. V
Angelica, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Priscilla, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

Love the spaces and overall.
IRMA, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Simple hotel to stay in if you're doing more exploring and touring. It's comfortable just to rest. Remember in Cancun everything is a tip!
Tara, 5-night trip
Verified Expedia guest review

6/10 Good

The furniture and kitchen staff is too old
Edgar, 9-night family trip
Verified Orbitz guest review

8/10 Very good

Elsa, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

james, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Everything is very clean, the room is good, very big but the building is old and they had construction on my side and the three days it was a lot of noise but the worst was the first one, they didn't let me sleep until 2:00am
Sergio, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

adam przemyslaw, 11-night trip
Verified Expedia guest review

10/10 Exceptional

Great beach and pool! Good spot in cancun
Pavandeep, 1-night family trip
Verified Expedia guest review

6/10 Good

the rooms are very dated. it was rust all around the top part of my tub and at the base. I could have thrown up. This was my bday trip and I asked for an upgrade upon arrivng. I didnt even complain I just stuck it out bcus if that was an upgrade, I assume they had none better. That room was a suite instead of a regular room he told me. Aside from that, great customer service, directly on the beach, beach chairs etc. onsite restaurant was okay.
Hope, 3-night trip
Verified Expedia guest review

8/10 Very good

Great view
Jim, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff were very helpful and l99k3d after us birh very well..clean,large suite,nice decor,very happy with our stay.
Joanne, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Laura Alicia, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The staff is at the top of the line in friendliness and being professional's. The entertainment staff is superb Juan and Alejandro are the best in their field. We have been there 2 years in a row and will keep coming back. We were a family of 9 this trip and hope to bring more every trip. Thank you and all your staff for being a super group
Stephen, 8-night family trip
Verified Expedia guest review

4/10 Fair

The property needs a lot of care. The service by the beach and pool was great. At 9 am personnel knocked at our door just to say good morning and by 10:30 there was no water in the room.
Lucia, 1-night family trip
Verified Expedia guest review

8/10 Very good

The hotel is adequate, does appear a little outdated. However, it has a great beach and the location is convenient since you can walk to the bus stop and take the bus to city center. The buffet is actually pretty good, I paid full price but if I had to do it again, I would book to include the breakfast and maybe inquire on any buffet package specials because it could get pricey doing buffet for all meals. They do have a convenience store in the hotel with kitchen basics to cook own food as well. Overall, enjoyed our stay, service at the restaurant was good.
Damaris, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Willy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice place
Reiciel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Connie, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Kevin, 2-night trip
Verified Expedia guest review