Francisco I. Madero no 8, Isla Mujeres, QROO, 77400
What's nearby
Miguel Hidalgo - 1 min walk - 0.1 km
Isla Mujeres Ferry Terminal - 4 min walk - 0.4 km
North Beach - 7 min walk - 0.7 km
Cocal Beach - 9 min walk - 0.8 km
Dolphin Discovery - 9 min drive - 7.5 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 114 min drive
Restaurants
Los Mariscos de Humo - 1 min walk
Aroma Isla - 1 min walk
Cafe Mogagua - 1 min walk
Los Tacos de Humo - 1 min walk
El Patio - 2 min walk
About this property
Hotel Isleño
When you stay at Hotel Isleño, you'll be in a great location, within a short 10-minute walk of Isla Mujeres Ferry Terminal and North Beach. Fellow travellers like the overall property condition.
Languages
English, Spanish
At a glance
Hotel size
15 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11 AM
Minimum check-in age – 18
Check-out time is 1 PM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
What to do
On the beach
Working away
Business centre
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Mosquito nets
Arcade/games room
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Minibar
What to enjoy
Heated floor (bathroom)
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Desk
More
Daily housekeeping
In-room safe
Fees & policies
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Isleño
Hotel Isleño Isla Mujeres
Isleño Isla Mujeres
Hotel Isleño Hotel
Hotel Isleño Isla Mujeres
Hotel Isleño Hotel Isla Mujeres
Frequently asked questions
Does Hotel Isleño offer free cancellation for a full refund?
Yes, Hotel Isleño does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Isleño?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Isleño?
Sorry, there's no on-site parking at Hotel Isleño.
What are the check-in and check-out times at Hotel Isleño?
Check-in start time: 3 PM; check-in end time: 11 AM. Check-out time is 1 PM.
Is there an on-site casino at Hotel Isleño?
No, this hotel doesn't have a casino, but PlayCity Casino (8.4 mi) and Royal Yak Casino and Sports Book (9.2 mi) are both nearby.
What is there to do at Hotel Isleño and nearby?
Hotel Isleño has an arcade.
What's the area around Hotel Isleño like?
Hotel Isleño is in Centro - Supmza 001, a short 4-minute walk from Isla Mujeres Ferry Terminal and 7 minutes' walk from North Beach.
Hotel Isleño Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.2/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
8 April 2024
Perfect location and friendly staff!
Chele
Chele, 5-night family trip
Verified Expedia guest review
8/10 Very good
31 March 2024
Good find
A wonderful little hotel in an excellent location near market, golf cart rental, numerous restaurants and a few blocks from the beach. The front rooms were noisy at night, but with ac, no problem. I definitely would stay there again.
Frances
Frances, 6-night trip with friends
Verified Hotels.com guest review
8/10 Very good
27 February 2024
Great property for the price. Could use some updated bedding.
Renee
Renee, 3-night trip with friends
Verified Expedia guest review
6/10 Good
24 February 2024
The hotel was central to everything and it was very easy
to get around by just walking.
Chido
Chido, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
21 February 2024
Omer
Omer, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 February 2024
Was great for a few days.
Matthew
Matthew, 2-night family trip
Verified Expedia guest review
2/10 Poor
22 June 2023
Hidden fees, shady operation, beware
BEWARE, hidden charges. Hotel manager tried to charge me extra for "local environmental fee" and when I disputed it stating I paid on hotels.com he said it was a separate charge. Extortion is what it is, when I agreed to pay it because I was tried and hot, attempted to use credit card and he said it would be DOUBLE the fee. Scam, should be removed from site. I would never stay here. Did I mention the scruffy dog that came out in the lobby to bark at us? What a joke of an operation. Stay far away!
Daniel J.
Daniel J., 1-night family trip
Verified Hotels.com guest review
8/10 Very good
10 April 2023
Robert
Robert, 3-night trip
Verified Expedia guest review
10/10 Exceptional
16 March 2023
Great Place
A quiet, well maintained hotel. They are doing a great job with conservation on the tiny island. The internet worked well and the staff was very pleasant and attentive.
Gwen
Gwen, 8-night family trip
Verified Hotels.com guest review
6/10 Good
12 March 2023
Para una estadias rapida esta bien, no nos gusto que no tuvieramos nevera ni plancha.
Dianilda
Dianilda, 2-night romance trip
Verified Expedia guest review
6/10 Good
7 March 2023
When the Isleno was first built it was wonderful. State of the art electrical system, modern style. All good. Now it needs a major cleaning. Things have become dingy. The towels should have been moved to the cleaning rag department a long time ago. The place could be sparkling and beautiful. It is not.
David
David, 1-night romance trip
Verified Expedia guest review
8/10 Very good
23 February 2023
so so
We had tonget the front deskntpnsweep the floors as it was covered with hair. The mattress covers made sleeping awful all they did was make you sweat. Woke up several times soaked. Very disgusting
Mathew
Mathew, 1-night trip
Verified Hotels.com guest review
2/10 Poor
23 February 2023
Sandra
Sandra, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 February 2023
Great hotel....location perfect..near places to eat ,beach ,market...and just at the end of the busy area ..quiet at night....front desk and house keeping where great..room very big ..great TV..bathroom..very clean..i would stay here again..great hotel!!!!
Barry
Barry, 2-night trip
Verified Expedia guest review
6/10 Good
2 May 2022
I like the hotel it had a lot of amenities such as a tv and fridge I just couldn't sleep at night sometimes because there was a bar across the street and because of the noise also the room I had was mid hotel so you can hear the reception at all hours talking. I did enjoy the room though as its close to everything and centrally located.
Danielle
Danielle, 6-night trip
Verified Expedia guest review
10/10 Exceptional
18 April 2022
The staff was very friendly and helpful
Alexander
Alexander, 3-night trip with friends
Verified Expedia guest review
8/10 Very good
11 March 2022
Hotel Isleno
This spot is great because it’s close to playa Norte and it serves as a gateway to Hidalgo St. Where all the nightlife is.
Jeffrey
Jeffrey, 10-night trip
Verified Hotels.com guest review
8/10 Very good
5 March 2022
Dorivaldo
Dorivaldo, 9-night trip with friends
Verified Hotels.com guest review
8/10 Very good
4 March 2022
The room was nice and comfortable. On a quiet street in a good location to the malecon and close to el centro.
Peggy
Peggy, 4-night trip
Verified Expedia guest review
8/10 Very good
4 March 2022
Sean
Sean, 21-night trip
Verified Expedia guest review
10/10 Exceptional
1 March 2022
Chido
Chido, 2-night trip
Verified Orbitz guest review
8/10 Very good
6 February 2022
Christopher
Christopher, 1-night trip
Verified Expedia guest review
8/10 Very good
12 January 2022
Nice place to stay
Location location location. This hotel was in the heart of shopping, restaurants and a short walk to the beach and the ferry. The manager was very kind and helpful and spoke English. The room was clean and the plumbing was AOK.
Janet
Janet, 2-night trip
Verified Hotels.com guest review
8/10 Very good
10 January 2022
Luke
Luke, 1-night trip
Verified Hotels.com guest review
8/10 Very good
8 January 2022
Good location but not many amenities
This place is conveniently located to everything on the north end. We stayed 10 nights and was a little disappointed with cleaning service. They came 2x to our room and the first time was day 3 and didn’t do anything except sweep the floor and take out the trash bags but did not replace the bags, change towels, clean the bathroom or even change the sheets. Said they had no hand towels and would only give us 1 towel each to use for everything. Did offer to give us a new towels the next day. Only one key card is given per room. Staff was very nice and tried to be helpful as best they could.