Av. Tulum No. 26, SM 5 Mz 5, Lote 1, Cancun, QROO, 77500
What's nearby
Las Palapas Park - 5 min walk - 0.5 km
Plaza 28 - 18 min walk - 1.5 km
Plaza Las Americas - 3 min drive - 3.0 km
Ultramar Ferry Puerto Juárez - 4 min drive - 3.6 km
Puerto Cancun Marina Town Center - 5 min drive - 2.5 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive
Restaurants
El Crustáceo Cascarudo - 5 min walk
La fonda de la tulum - 2 min walk
Gory Tacos - 4 min walk
Las Quekas - 4 min walk
El Socio" Taqueria Naiz - 4 min walk
About this property
Hotel Parador Cancun
Hotel Parador Cancun puts you a short five-minute drive from Plaza Las Americas and Ultramar Ferry Puerto Juárez. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a children's pool, a terrace and a garden. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
66 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 6:00 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Free on-site self-parking
Free off-site parking nearby
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
Bar/lounge
Coffee shop
Travelling with children
Children stay for free (see details)
Children's pool
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
Garden
Terrace
An outdoor pool
Room amenities
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Phone
More
Daily housekeeping
Special features
Dining
El Alux – On-site bar.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 65 to 200 for adults and MXN 50 to 200 for children
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Parador Cancun
Parador Cancun
Parador Hotel Cancun
Hotel Parador
Hotel Parador Cancun Hotel
Hotel Parador Cancun Cancun
Hotel Parador Cancun Hotel Cancun
Frequently asked questions
Does Hotel Parador Cancun offer free cancellation for a full refund?
Yes, Hotel Parador Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Parador Cancun?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Parador Cancun?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Parador Cancun?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Parador Cancun?
Check-in start time: 3 PM; check-in end time: 6:00 PM. Check-out time is noon.
Is there an on-site casino at Hotel Parador Cancun?
No, this hotel doesn't have a casino, but PlayCity Casino (6-min walk) and Royal Yak Casino and Sports Book (3-min drive) are both nearby.
What is there to do at Hotel Parador Cancun and nearby?
Hotel Parador Cancun has an outdoor pool and a garden.
What's the area around Hotel Parador Cancun like?
Hotel Parador Cancun is a short 18-minute walk from Plaza 28 and 5 minutes' walk from Las Palapas Park.
Hotel Parador Cancun Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.6/10
Staff & service
7.2/10
Amenities
6.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
13 December 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 September 2024
Deluxe room was very nice for the price.
Juan
Juan, 1-night romance trip
Verified Expedia guest review
6/10 Good
23 July 2024
Close to everything
Irma
Irma, 14-night trip
Verified CheapTickets guest review
4/10 Fair
20 July 2024
La cama más dura que una piedra, no hay Internet en las habitaciones, había un zapato que no era nuestro debajo de la cama, eso incida el grado de limpieza que realizan
Daniel
Daniel, 1-night trip
Verified Expedia guest review
2/10 Poor
8 July 2024
Ac was not working ,no fan it was horrible with that weather, the water stop working,
Damaris
Damaris, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 June 2024
Gabriel
Gabriel, 1-night trip
Verified Expedia guest review
8/10 Very good
22 June 2024
It was a good place to stay not bad.
Emanuel
Emanuel, 3-night family trip
Verified Expedia guest review
6/10 Good
6 May 2024
Carolyn
Carolyn, 2-night trip
Verified Hotels.com guest review
8/10 Very good
3 May 2024
Buen lugar, bien ubicado
Paulina
Paulina, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 April 2024
Great experience
Tanasha
Tanasha, 4-night trip
Verified Expedia guest review
6/10 Good
9 April 2024
Reasonably priced hotel when wanting to stay close to ADO bus depot.
Jeanette
Jeanette, 1-night romance trip
Verified Expedia guest review
6/10 Good
25 March 2024
The property is very close to the Ado bus station. It’s a great central location right next to R1. However it is a very dated property and the WiFi cuts on and off all day. Also the pool closed at 8:30pm two of the five nights that I stayed, so which is way to early for Cancun.
Daniel
Daniel, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 March 2024
Close to bus terminal. Good air conditioning. Not enough blankets. Quiet. Staff are friendly.
LiLan
LiLan, 1-night romance trip
Verified Expedia guest review
8/10 Very good
1 March 2024
Fast and easy check in. Front fesk polite not so much English. Room was good clean, everything you need. Big issue with the bathroom it had such strong disgusting smell looks like coming from the small hole under the sink. I couldn't even stay 5 min in the bathroom and not vomit. We only stay for short layover so survive that.
sanja
sanja, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 February 2024
All ok
Mao
Mao, 1-night family trip
Verified Expedia guest review
8/10 Very good
28 February 2024
Juan
Juan, 4-night trip
Verified Expedia guest review
10/10 Exceptional
26 February 2024
Juan
Juan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 February 2024
It a great place. Very clean. No bugs. No noise.
Only that they are Guadalupe believers so you cannot vring alcohol or cigaretes in the room
They will fine you $100 if you do. Is funny cause there is a bar at the entrance. The bar probably belongs to them.
Ricardo
Ricardo, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 February 2024
Me gustó mucho este hotel
Todo es muy cerca
Como tiendas, trasporte,y diversidad de restaurantes,como también pequeños locales donde se come muy bien.
Nicolasa
Nicolasa, 11-night trip
Verified Expedia guest review
2/10 Poor
26 January 2024
Had one of the worst experiences ever - so STAY AWAY. Our hotel safes were not working and the concierage was terribly rude in helping us especially the lady at the front desk in the evening shift. We had our passports in the safe and she refused to help open it for two days citing multiple reasons. We had to cancel our plans for a day to get the safe opened. Except the evening shift guy everyone were terrible and very unhelpful We were also given only 1 key though we were 3 people staying and we were promised two queen beds in our booking but were given double beds. The towels were not clean - overall a very uncomfortable and awful stay.
Maria Paul or Seena Haridasan or Elizabeth
Maria Paul or Seena Haridasan or Elizabeth, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
2 January 2024
Very clean, newly remodeled,
Central location
Perfect spot