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Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with spa, near Tortuga Beach

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

View from room
On the beach, beach cabanas, sun-loungers, beach umbrellas
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
View from room
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Free parking
  • Laundry facilities
  • Air conditioning
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 8 restaurants and 2 poolside bars
  • 5 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Steam room
  • Beach umbrellas

Feel at home (6)

  • Private bathroom
  • Private hot tub
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is NZ$1,656
includes taxes & fees
21 Jan - 22 January 2025

Room options

View all photos for Turquoize Sky Swim Up Ocean Front Master King

Free minibar, in-room safe, desk, blackout curtains

Turquoize Sky Swim Up Ocean Front Master King

Highlights

Balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
  • 64 sq m
  • Ocean view
  • Sleeps 3

View all photos for Turquoize Ocean Front Master King

Free minibar, in-room safe, desk, blackout curtains

Turquoize Ocean Front Master King

Highlights

Balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
  • 64 sq m
  • Ocean view
  • Sleeps 3

View all photos for Turquoize Sky Ocean Front Master Double

Free minibar, in-room safe, desk, blackout curtains

Turquoize Sky Ocean Front Master Double

Highlights

Balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
  • 64 sq m
  • Ocean view
  • Sleeps 4

View all photos for Turquoize Ocean Front Master Double

Free minibar, in-room safe, desk, blackout curtains

Turquoize Ocean Front Master Double

Highlights

Balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
  • 64 sq m
  • Ocean view
  • Sleeps 4

View all photos for Turquoize Sky Swim Up Ocean Front Master Double

Free minibar, in-room safe, desk, blackout curtains

Turquoize Sky Swim Up Ocean Front Master Double

Highlights

Balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
  • 64 sq m
  • Ocean view
  • Sleeps 4

View all photos for Turquoize Sky Ocean Front Master King

Free minibar, in-room safe, desk, blackout curtains

Turquoize Sky Ocean Front Master King

Highlights

Balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
  • 64 sq m
  • Ocean view
  • Sleeps 3

Similar properties

Aerial view

Hyatt Zilara Cancun - Adults Only - All Inclusive

Pool
Spa
Free parking
Free WiFi
9.4 out of 10, Exceptional, (1988)
The price is NZ$1,188
includes taxes & fees
21 Jan - 22 January 2025
Hyatt Zilara Cancun - Adults Only - All Inclusive
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About the area

Map
Blvd. Kukulcan, Manzana 51, Lote. 7, Hotel Zone, Cancun, QROO, 77500

What's nearby

  • Gaviota Azul Beach - 2 min walk
  • Cancun Convention Center - 7 min walk
  • Forum Beach - 8 min walk
  • Caracol Beach - 9 min walk
  • Hotel Zone Beaches - 18 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 28 min drive

Restaurants

  • ‪Hooters - ‬7 min walk
  • ‪Mandala - ‬7 min walk
  • ‪The Moongate - ‬1 min walk
  • ‪Monkey Business - ‬6 min walk
  • ‪El Timón de Cancún Zona Hotelera - ‬8 min walk

About this property

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

At Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas and volleyball, plus you'll be within a 15-minute walk of Cancun Convention Center. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. Lorenzo's, one of 8 restaurants, serves Italian cuisine and is open for lunch and dinner. Other highlights at this luxurious property include 2 poolside bars, a rooftop terrace and a fitness centre. Fellow travellers say great things about the helpful staff and beach location.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All non-motorised water sports are included.

Lessons/classes/games

Aerobics
Cooking
Pilates

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Korean, Spanish

At a glance

Hotel size

  • 160 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
  • This adults-only property is located within the all-ages Hyatt Ziva Cancun resort; common areas and some facilities are shared.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • 8 restaurants
  • 5 bars/lounges
  • 2 poolside bars
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Parasailing
  • Scuba diving
  • Snorkelling
  • Pool table

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Beach cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser

Accessibility

  • Lift

Room amenities

Be entertained

  • MP3 docking station
  • 48-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms

What to enjoy

  • Private outdoor hot tub
  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs

Special features

Spa

Zen Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Dining

Lorenzo's – This restaurant specialises in Italian cuisine and serves lunch and dinner.
Bastille - Adults only – This fine-dining restaurant specialises in French cuisine and only serves dinner.
Punta Vista – This bar is located by the pool and specialises in international cuisine.
The Moongate – This restaurant specialises in Asian cuisine and only serves dinner.
Tradewinds – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Pool, spa, & gym (if applicable)

  • Guests under 17 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Turquoize Hyatt Ziva Cancun Resort
Turquoize Hyatt Ziva Resort
Turquoize Hyatt Ziva Cancun
Turquoize Hyatt Ziva
Turquoize Hyatt Ziva Adults All Inclusive All-inclusive property
Turquoize Hyatt Ziva Cancun Adults All Inclusive
Turquoize Hyatt Ziva Adults All Inclusive
Turquoize at Hyatt Ziva Cancun Adults Only
Turquoize at Hyatt Ziva Cancun Adults Only All Inclusive
Turquoize at Hyatt Ziva Cancun
Turquoize Hyatt Ziva Adults I
Turquoize at Hyatt Ziva Cancun Adults Only All Inclusive

Frequently asked questions

Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?
Yes, there's an outdoor pool.
Are pets allowed at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (11-min drive) and Royal Yak Casino and Sports Book (12-min drive) are both nearby.
What is there to do at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive and nearby?
Have fun with on-site activities such as parasailing, snorkelling and volleyball and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive also has 2 poolside bars, 5 bars and a sauna, as well as a steam room, beach cabanas and a garden.
Are there restaurants at or near Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?
Yes, there are 8 on-site restaurants, featuring Italian cuisine and poolside dining.
Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive have rooms with private hot tubs?
Yes, each room has a outdoor private hot tub.
Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive like?
Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive is a short 7-minute walk from Cancun Convention Center and 8 minutes' walk from Forum Beach.

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing resort with top-notch staff. Food selections were awesome too.
4-night trip
Verified Hotels.com guest review

8/10 Very good

Good
xueyan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Veronica, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Todo hermoso y limpio, el personal muy hamable y servicial, le doy 10 de 10 simplemente esepcional.
Nancy, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

One of the best properties I’ve visited in Cancun! Would definitely recommend and return to stay again.
Javee, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property was absolutely stunning! From the time we arrived the staff was very kind and very thoughtful! Our butlers David and Anna were amazing beyond belief! They did everything to make us feel at home and have no worries! They went above and beyond into giving us a one of a kind experience. We we can’t wait to see them again!
Enrique, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is the best all inclusive resort in Cancun. The facilities, amenities, activities and service are impeccable. All diets and ages are considered. This is my second time here- I will definitely be back!
Rachana, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff are very friendly
Jesse, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything is good
Shi, 4-night romance trip
Verified Expedia guest review

6/10 Good

Adult only is just a joke !
Les points positifs : personnel très sympathique et très professionnel. Chambre magnifique. Le problème est qu'a part l'immeuble des chambres adults only et la piscine sur le toit, il y a des enfants partout. On ne peut même pas prendre le petit-déjeuner sans enfants... Publicité mensongère !
Patrick, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

This was the most beautiful place to stay, also everyone was very friendly and eager to help with any thing we needed my butler Joel was also amazing to have on board for us and our needs…now I need to detox from all the wonderful food and drinks lol!! Thanks for an amazing birthday trip!
Jessica Leigh, 3-night romance trip
Verified Expedia guest review

8/10 Very good

We will always remember fondly our butler Diego who made sure our stay was the most memorable. He would go ahead and beyond every day. We even had a surprise champagne, sweets and flowers on our bed to celebrate our anniversary. Thank you, Diego. We will definitely be coming back!
YANN, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing
Sara, 2-night trip
Verified Expedia guest review

10/10 Exceptional

It was a really great time staying at this hotel thanks to Oscar for helping us at all times in whatever we needed Staff really friendly and all food is really good
Jesus, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

We really liked the food, room and staff. The beach is the nicest i've seen, Great location. My only complaint is there is not enough music being played at the pool bars. Its too quiet for my liking.
James Henry Mickens, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Thank you Expedia for the absolute wonderful top notch services as usual I would never plan without you, this hotel was recommended by an Expedia agent and it was a very pleasurable experience from beginning to en the location, the service was amazing, food and beach will definitely come back over an over to this hotel they went above and beyond to meet all our expectations, we stayed at the turquoise adults only and it was amazing. Very clean top notch hotel. 10 wonderful days we stayed.
MARIA, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Alexander, 7-night trip
Verified Expedia guest review

6/10 Good

Sheryl, 4-night trip
Verified Expedia guest review

6/10 Good

THIS IS NOT AN ADULTS ONLY PROPERTY!!!! There isn't even an adults only side, just a roof top pool, night club and a restaurant that is adults only. There are beautiful pools, but all are full of kids. You can't even get a drink at the swim up bar without children sitting on the stools, crying, kicking and splashing you from swimming and playing right at the swim-up! This place is over run with kids, which is not a problem, unless you think you are booked at an ADULTS ONLY PROPERTY. There isn't much for adults to do. This is a nice family property. However, its terrible how they rip you off with EXTREME overcharging. I brought a floatation tube for $50 which is actually $15 in the U.S. I needed cash for tips, etc. I got $300 from the ATM, it cost to me a $36 fee. Nevertheless, the staff if great, especially our butler Marie. Arturo made great drinks!
Sheryl, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing location and views, unbelievable friendly and efficient service, lots of restaurants and food options, many pools and different beaches just an incredible experience
Amir, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fantastic stay at Hyatt Zain’s Cancun, lived the beach.
Asif, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The service and the food in most specialty dinning in the all inclusive is mediocre at best except the Buffet and the habaneros restaurants are good the facility is beautiful and staff is amazing We had a wonderful time, definitely coming back 👍
ALI, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ajay Chandar, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The staff were great! Especially Julio at punts vista bar. He made a huge effort to make everything perfect for us!
Michael, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing trip!
Charles Jordan, 6-night romance trip
Verified Expedia guest review