Serain Residences On Surfers Private Apartments puts you a short five-minute drive from Cavill Avenue and Surfers Paradise Beach. You can go for a morning swim at the outdoor pool, and visit the fitness centre for a workout. A hot tub and a sauna are other highlights, and apartments offer conveniences such as kitchens and washers/dryers. The property is only a short walk to public transportation: Cypress Avenue Station is 7 minutes away.
Reviews
7.87.8 out of 10
Good
Popular amenities
Gym
Pool
Laundry facilities
Lounge area
Non-smoking
Air conditioning
Main amenities (12)
160 smoke-free apartments
Near the beach
Outdoor pool
Fitness centre
Sauna
Hot tub
Terrace
Air conditioning
Garden
Self-serve laundry
Picnic area
Barbecue grills
Feel at home (6)
Kitchen
Private bathroom
Separate sitting area
Television
Garden
Terrace
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Lower Level One Bedroom Apartment with Ocean view
Lower Level One Bedroom Apartment with Ocean view
Highlights
Furnished balcony
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
55 sq m
1 bedroom
Ocean view
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
View all photos for Middle Level One Bedroom Apartment with Ocean View
Middle Level One Bedroom Apartment with Ocean View
Highlights
Furnished balcony
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
55 sq m
1 bedroom
Ocean view
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
View all photos for High Level One Bedroom Apartment with Ocean View
Chiangmai Thai Restaurant Surfers Paradise - 7 min walk
Nosh Pan Asian - 9 min walk
Castaway Coffee Bar - 7 min walk
Priya's Indian Restaurant - 11 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Serain Residences On Surfers Private Apartments
Serain Residences On Surfers Private Apartments puts you a short five-minute drive from Cavill Avenue and Surfers Paradise Beach. You can go for a morning swim at the outdoor pool, and visit the fitness centre for a workout. A hot tub and a sauna are other highlights, and apartments offer conveniences such as kitchens and washers/dryers. The property is only a short walk to public transportation: Cypress Avenue Station is 7 minutes away.
Languages
Chinese (Mandarin), English
At a glance
Property size
160 apartments
Arranged over 41 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 10:00 AM
Contactless check-out
Special check-in instructions
The property charges 3 per cent for credit card payments
There is no front desk at this property
The check-in location differs from the property location; go to: [3355 Surfers Paradise Blvd, Surfers Paradise QLD 4217]
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Beach
Near the beach
Pool/Spa
Outdoor pool
Sunloungers
A hot tub
Sauna
Internet
Free WiFi
Parking and transport
Free self-parking on site
Kitchen
Fridge (full size)
Stovetop
Microwave
Oven
Dishwasher
Free tea bags/instant coffee
Cleaning supplies
Freezer
Toaster
Bathrooms
Bath or shower
Free toiletries
Hairdryer
Toilet paper
Towels provided
Living spaces
Sitting area
Entertainment
32-inch LED TV with digital service
Outdoor areas
Furnished balcony
Terrace
Barbecue
Garden
Picnic area
Outdoor furniture
Laundry
Washer/dryer
Laundry facilities
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (with limits)
Smoke-free property
Services and conveniences
Iron/ironing board
No housekeeping
Things to do
Fitness centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
General
160 rooms
41 floors
1 building
Individually furnished
Fees & policies
Refundable deposits
A damage deposit of AUD 300 will be collected before check-in
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Bed sheets fee: AUD 20 per accommodation, per stay
Optional extras
Credit card charges are subject to an extra charge of 3 per cent
Policies
On-site parties or group events are strictly prohibited.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
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Frequently asked questions
Is there a pool at Serain Residences On Surfers Private Apartments?
Yes, there's an outdoor pool.
Are pets allowed at Serain Residences On Surfers Private Apartments?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Serain Residences On Surfers Private Apartments?
Yes, there's free self parking.
What are the check-in and check-out times at Serain Residences On Surfers Private Apartments?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 10:00 AM. Contactless social distancing and check-out are available.
What is there to do at Serain Residences On Surfers Private Apartments and nearby?
Serain Residences On Surfers Private Apartments has an outdoor pool, a sauna and a fitness centre, as well as a picnic area and a garden.
Does Serain Residences On Surfers Private Apartments have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a toaster, cookware and a fridge.
Does Serain Residences On Surfers Private Apartments have any outdoor private spaces?
Yes, each apartment features a furnished balcony.
What's the area around Serain Residences On Surfers Private Apartments like?
Serain Residences On Surfers Private Apartments is located near Surfers Paradise Beach in Surfers Paradise, a short 7-minute walk from Cypress Avenue Station and 15 minutes' walk from Cavill Avenue.
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Serain Residences On Surfers Private Apartments Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.6/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
Reviews
10/10 Exceptional
4 May 2021
we loved everything about and especially the view,the tram and being right in the heart of Surfers.Will definitely be staying here again.
Verified traveller
4-night trip
8/10 Very good
19 December 2020
there was only 1 key and that became the biggest annoyance (I know it doesn't sound like much) you literally cannot go anywhere with out a key so if you plan on all being together all the time no problem. It was clean and the views are great.
Charmayne
Charmayne, 3-night trip
10/10 Exceptional
20 August 2020
Patrick
Patrick, 3-night trip
6/10 Good
15 June 2020
Disappointed
Overall a nice building with great facilities but communication and cleanliness let the property down.
I found hair in the bathroom draws and 'products' under the bed.
mark
mark, 3-night trip
8/10 Very good
3 January 2020
랩소디리조트와 같은곳입니다
처음 도착했을때 살짝 눅눅한 냄새가 나긴했는데 환기시키니 괜찮아 졌어요. 미들레벨 예약했는데 13층 배정되어 살짝 서운했는데 테라스뷰나 거실뷰는 상당히 만족스러웠습니다.
아쉬운점은 15박 예약했는데 이불, 세탁세제나, 비누, 주방세제, 휴지등이 넉넉하게 제공되지 않아 직접 구입해 시용했어요.
3인 가족 쇼파베드 펼쳐 사용하기에 괜찮았어요.
SANG HYUN
SANG HYUN, 15-night trip
8/10 Very good
14 November 2019
The view was spectacular, great location, within walking distance to beaches, public transport and CBD. Fantastic amenities, everything you could want or need.
Verified traveller
7-night trip
4/10 Fair
6 November 2019
so close to the beach.
view is perfect
building is great
not as clean as it should be
sofa bed is so bad
dryer was broken and didn't get fixed till i left which left us short of clothes as we expected to have a dryer
Verified traveller
5-night trip
10/10 Exceptional
15 October 2019
Excellent Stay
New, clean apartment with good cooking and washing facilities.
Close walk to shopping.
Mark
Mark, 7-night trip
8/10 Very good
6 October 2019
Verified traveller
2-night trip
8/10 Very good
15 September 2019
excellent
Top location, good service, clean apartment for three people okay
Pit
Pit, 2-night trip
8/10 Very good
19 August 2019
Verified traveller
3-night trip
2/10 Poor
6 August 2019
Not happy with Hotels.com
We booked the property through Hotels.com for 3 days 1.8.19 to 4.8.19 so we thought, we then received confirmation from HOTELSRELAX of our unit number and where to pick up the keys.
We were so disappointed no disgusted with the unit it had not been cleaned human hair all over the carpet and tiles, badly stained and dirty carpet and generally not maintained to an acceptable standard.
We will no longer book through Hotels,com nor go anywhere near Hotelsrelax.
Between the two of you our 34th wedding anniversary will be remembered for the wrong reasons.
Melvin
Melvin, 3-night trip
4/10 Fair
28 July 2019
場所が全くわかりにくかった
Verified traveller
1-night trip
10/10 Exceptional
14 July 2019
Great ocean view, amenities and good communication with the manager
Verified traveller
4-night trip
10/10 Exceptional
1 May 2019
Wonderful stay in Gold Coast
This was one of our best stays during our holiday in Queensland! Nice ocean view on a high floor apartment with a full kitchen makes it the perfect stay!
Verified traveller
3-night trip
10/10 Exceptional
2 April 2019
Amazing
Eduard
Eduard, 4-night trip
6/10 Good
31 March 2019
Room was lovely, No Cafe Breakfast though! - breakfast consisted off 4 eggs in the room fridge with bacon and orange juice and loaf of bread. When we went to ask at the cafe for our breakfast they said no arrangement, so we only had enough tiime for some eggs/toast before we had to check out. No dishwashing powder to wash our dishes. The $256 we paid for 1 night wasnt worth it. False advertising!!!
Verified traveller
1-night trip
8/10 Very good
24 March 2019
I liked:
- the sofa bed and netflix
- the beach view
- the beach view at the gym
- the beach view at the rooftop
What can be improved:
- more towels to be provided, especially toilet floormat
- handles of shower room were rusty/peeling
sunflowerta
sunflowerta, 2-night trip
8/10 Very good
24 March 2019
Verified traveller
2-night trip
8/10 Very good
25 February 2019
all good...
the location closed the beach
everything so good