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Orchid House Tulum Jungle

3.5 star property
Beach hotel with restaurant, near Tulum National Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Orchid House Tulum Jungle

Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool) | Living area
Jungle Suite w/private bathtub
Pool
Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi) | Living area
Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool) | Living area
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Private beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Free beach club nearby
  • Hot tub
  • Beach bar
  • Pool bar
  • Room service
  • Spa services
  • Airport shuttle
  • Terrace
Feel at home
  • Garden
  • Terrace
  • Daily housekeeping
  • In-room climate control (air conditioning)
  • Dry cleaning/laundry service
  • Limited on-site parking
The price is NZ$265
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Living area

Deluxe Double Room

Highlights

Garden
Air conditioning
Ceiling fan
Down duvet
Rainfall showerhead
Private bathroom
Blender
Freezer
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Jungle Suite w/private bathtub

Jungle Suite w/private bathtub

Jungle Suite w/private bathtub

Highlights

Balcony
Air conditioning
Down duvet
Ceiling fan
Separate bedroom
Rainfall showerhead
Private bathroom
Blender
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi)

Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi) | Living area

Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi)

Highlights

Deck/patio
Separate dining area
Individually furnished
Private pool
Private hot tub
Air conditioning
Kitchen
Flat-screen TV
  • 250 sq m
  • Sleeps 12
  • 6 King Beds

View all photos for Garden Suite w/private bathtub

Garden Suite w/private bathtub

Garden Suite w/private bathtub

Highlights

Air conditioning
Ceiling fan
Down duvet
Rainfall showerhead
Private bathroom
Blender
Freezer
In-room safe
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

Highlights

Separate dining area
Air conditioning
Full-sized fridge/freezer
Ceiling fan
Down duvet
Rainfall showerhead
Private bathroom
Shared/communal kitchen
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool)

Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool)

Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool)

Highlights

Deck/patio
Separate dining area
Individually furnished
Private pool
Air conditioning
Kitchen
Flat-screen TV
Down duvet
  • 240 sq m
  • Sleeps 8
  • 1 King Bed and 4 Double Beds

View all photos for Orchid Suite

Orchid Suite

Orchid Suite

Highlights

Air conditioning
Ceiling fan
Down duvet
Rainfall showerhead
Private bathroom
Blender
Freezer
In-room safe
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Luxury Suite w/private bathtub 2nd Floor

Master Luxury Suite w/private bathtub 2nd Floor

Master Luxury Suite w/private bathtub 2nd Floor

Highlights

Air conditioning
Ceiling fan
Down duvet
Rainfall showerhead
Private bathroom
Blender
Freezer
In-room safe
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Similar properties

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Spa
Airport transfer
Free parking
8.6 out of 10, Excellent, (834)
The price is NZ$158
includes taxes & fees
6 Dec - 7 Dec
Copal Tulum Hotel
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About the area

Map
Aldea Zama, Calle Kinich Na, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 15 min walk - 1.3 km
  • Las Palmas Public Beach - 7 min drive - 4.4 km
  • Gran Cenote - 9 min drive - 6.8 km
  • Tulum Mayan Ruins - 10 min drive - 5.4 km
  • Playa Paraiso - 12 min drive - 5.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mercado Tulum - ‬4 min drive
  • ‪Rossina Cafe - ‬4 min walk
  • ‪Carl's Jr. - ‬17 min walk
  • ‪La Parrillada Tulum - ‬15 min walk
  • ‪Pescaderia Estrada - ‬15 min walk

About this property

Orchid House Tulum Jungle

When you stay at Orchid House Tulum Jungle, you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. A beach bar, a hot tub and a snack bar/deli are other highlights. The room service and helpful staff get good marks from fellow travellers.

Languages

English, Spanish

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking is limited
  • Free off-site parking within 10 ft
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Private beach access
  • Free beach club nearby
  • Snorkelling nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Spa services
  • Hot tub

Accessibility

  • Lowered plug sockets in bathroom
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down duvet
  • Bed sheets provided

Freshen up

  • Rainfall shower heads
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Freezer
  • Blender

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 for adults and USD 25 for children
  • Airport shuttle service is offered for an extra charge of USD 240 per vehicle (return. Maximum occupancy 4)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Orchid House Tulum Hotel
Orchid House Tulum
Orchid House Tulum Jungle Hotel
Orchid House Tulum Jungle Tulum
Orchid House Tulum Jungle Hotel Tulum

Frequently asked questions

Does Orchid House Tulum Jungle offer free cancellation for a full refund?
Yes, Orchid House Tulum Jungle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Orchid House Tulum Jungle?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Orchid House Tulum Jungle?
Yes. Parking spaces may be limited.
Is an airport shuttle service offered by Orchid House Tulum Jungle?
Yes, an airport shuttle is available. The charge is USD 240 per vehicle return.
What are the check-in and check-out times at Orchid House Tulum Jungle?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Orchid House Tulum Jungle and nearby?
Have fun during the warmer months with activities nearby such as snorkelling. Relax in the hot tub or enjoy the use of other amenities, which include spa services and a picnic area. Orchid House Tulum Jungle also has a garden.
Are there restaurants at or near Orchid House Tulum Jungle?
Yes, there's an on-site restaurant.
What's the area around Orchid House Tulum Jungle like?
Orchid House Tulum Jungle is a short 15-minute walk from Tulum National Park and 15 minutes' walk from Hunab Lifestyle Center.

Orchid House Tulum Jungle Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Very good

Aleksandra, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The property was beautiful, however the air conditioner was out when we first booked in the room. The staff was excellent (only the ladies, the men were a little rude). Very quiet place for me and my husband to enjoy our honeymoon and away from the party scene. If planning to stay here please know that this hotel is not to close to the party life and is more of a quiet place to enjoy and stay.
Jesus, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

My wife and I are nature lovers and the Orchid house is exactly what we were looking for. The minute we walked in thru the door it took our breath away. No to mention the staff was beyond helpful and amazing. We definitely be back
raul, 1-night family trip
Verified Expedia guest review

2/10 Poor

I do not recommend. I booked a two night stay and thankfully It was only for two nights. I was blind sided at check in where I was completely disrespected by management and employees as a guest/customer traveling from the U.S. unfortunately customer service does not go far at this place or in Mexico as they seek to take advantage of foreign travelers. Their policies are hidden and confusing, falsely advertised and expect to pay more fees on arrival. They then proceeded to tell me my room is no longer available due to an “issue” with the room. They said I would need to pay for two separate rooms at this point and I had already paid nearly 500$ for the master suite which I would no longer get to experience. The manager had no respect and rolled her eyes at us. It’s slow season for them and they clearly are trying to make any amount of money they can. They charge you for using anything in the room, absolute joke. They hold 55$ per night on your card for “security” on top of all the non sense fees and charges they already tac on. The reviews online are misleading. Terrible management, terrible ownership. Disgrace. I would never return to this place or Tulum in that fact. Overpriced for low quality experiences. The management at this place would not even be considerate and coming to an agreement to resolve my issues. They are super unprofessional. The place is not even nice lol, my bed was dirty had holes/ brown stains, such a joke. Toilets smelt awful, hot water barely worked.
Christopher, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Everyone was so friendly and this hotel is beautiful. Gives you a classic jungle experience. 5 stars for everything!
Kenny, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This was an amazing experience- truly unique. Our room was like a fantastic tree house. The bedding was lush and so comfortable. All of the staff were so accommodating and truly welcoming.
Jackie, 4-night romance trip
Verified Expedia guest review

8/10 Very good

The stay was fine
Shruti, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing experience
Brenda, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel was Great. They stayed in contact with me, we set up transportation from the airport to the hotel. Everyone was so friendly and welcoming. The hotel upgraded my room because i traveled to Tulum to celebrate my Fiancé birthday. We got welcomed with drinks and the best hospitality. I wish I stayed longer with them!
Jasmine, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

We loved our stay at Orchid House! The hotel experience was amazing, we felt like we were in the middle of a jungle treehouse. The restaurant on site was a great perk and had delicious food. The staff was so friendly and helpful with getting us taxis and answering all of our questions. Would definitely stay here again!
Rachel, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Quiet and peaceful
Mauro, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Tania, 4-night trip
Verified Expedia guest review

8/10 Very good

Too far from beaches. Taxi service in area too expensive.
Francine, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Love our stay at the Orchid House. The staff were friendly and their service was amazing. Will definitely recommend this place !
Marie-Christine, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loved Tulum
Francisco, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Merith, 5-night trip
Verified Expedia guest review

8/10 Very good

Xochitl, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Clean, friendly staff, beautiful!
Cindy, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Unique garden hotel in a rainforest setting. Rooms are very comfortable and calming. The shower was great and the outdoor area had a private bath/mini pool, which we unfortunately didn't get to use. Food in the restaurant was very good as was the service.
Paul, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Excellent staff that was very accommodating. Place was pretty and very clean. Area around was very safe.
Ayleen, 5-night trip
Verified Expedia guest review

8/10 Very good

I love the swim up bar pool. The water was warm and it was very relax and to be in the water and have drinks and appetizers.
Shaneureka, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great Hotel!!! Thank you to all the lovely staff ❤️❤️❤️
Erika, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Nicole, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect! The staff was friendly and made us feel very welcome. Will definitely stay again!
Mathew Alexander, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Jungle Oasis
the property is beautiful. the customer service of employees was so friendly and helpful from dinner @ the restaurant to the front desk. it feels like your own private oasis. the neighborhood is cute and has many food options. I also liked it was between the beach and city center so easy to navigate. TV has streaming options. the best wws one or the most comfortable hotel beds i’ve ever been in I wish I could take it home with with me!! Such a peaceful vibe and a special shout ou to Jimenia and Alejandro for exceptional service during my stay.
colleen, 3-night trip
Verified Hotels.com guest review