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The Westin Excelsior, Florence

5.0 star property
Riverfront hotel with 2 bars/lounges, near Historic Centre of Florence

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Excelsior, Florence

Suite, 1 King Bed, Non Smoking (Belvedere) | View from room
Lobby
Premium bedding, pillow-top beds, minibar, in-room safe
Lobby
View from room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Valet parking
  • 24-hour room service
  • In-room childcare
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Train station pick-up service
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Non Smoking

Penthouse, 1 King Bed, Non Smoking

Penthouse, 1 King Bed, Non Smoking

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking (Non Smoking)

Presidential Suite, 1 King Bed, Non Smoking (Non Smoking) | Living room

Presidential Suite, 1 King Bed, Non Smoking (Non Smoking)

Highlights

Terrace
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Connecting rooms available
  • 80 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Grand Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 65 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Belvedere)

Suite, 1 King Bed, Non Smoking (Belvedere)

Suite, 1 King Bed, Non Smoking (Belvedere)

Highlights

Terrace
Separate sitting area
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite, 1 King Bed, Non Smoking

Panoramic Suite, 1 King Bed, Non Smoking | Living room

Panoramic Suite, 1 King Bed, Non Smoking

Highlights

Terrace
Separate sitting area
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 35 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception
Bernini Palace
Free breakfast
Airport transfer
Pet-friendly
Parking available
9.6 out of 10, Exceptional, (1004)
The price is NZ$473
includes taxes & fees
4 Dec - 5 Dec
Bernini Palace

About the area

Map
Piazza Ognissanti 3, Florence, FI, 50123

What's nearby

  • Historic Centre of Florence - 1 min walk - 0.0 km
  • Piazza di Santa Maria Novella - 5 min walk - 0.5 km
  • Ponte Vecchio - 9 min walk - 0.8 km
  • Uffizi Gallery - 12 min walk - 1.0 km
  • Cathedral of Santa Maria del Fiore - 12 min walk - 1.1 km

Getting around

  • Peretola Airport (FLR) - 25 min drive
  • Florence Santa Maria Novella Station - 8 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 8 min walk
  • Porta al Prato Station - 12 min walk
  • Alamanni - Stazione Santa Maria Novella Tram Stop - 7 min walk
  • Unità Tram Stop - 8 min walk
  • Valfonda - Stazione Santa Maria Novella Tram Stop - 10 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪Se - Sto - ‬1 min walk
  • ‪Winter Garden by Caino - ‬1 min walk
  • ‪Osteria dei Centopoveri - ‬3 min walk
  • ‪Il Profeta - ‬2 min walk
  • ‪Hotel Croce di Malta - ‬4 min walk

About this property

The Westin Excelsior, Florence

The Westin Excelsior, Florence features a rooftop terrace and puts you only steps from Historic Centre of Florence. Guests can visit the fitness centre for a workout or grab a bite to eat at Sesto On Arno-Temp Closed, which serves Mediterranean cuisine and is open for lunch and dinner. This luxurious hotel is also within a short 10-minute walk of Pitti Palace and Basilica of Santa Maria Novella. Fellow travellers say great things about the overall property condition. The property is only a short walk to public transportation: Alamanni - Stazione Santa Maria Novella Tram Stop is 7 minutes and Unità Tram Stop is 8 minutes.

Languages

English, French, Italian, Spanish

At a glance

Hotel size

  • 171 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed (dogs and cats only, 1 total)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site valet parking (EUR 55 per day; includes in/out privileges)
  • Off-site parking within 984 ft (EUR 33 per day)

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Free use of nearby fitness centre

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Television in common areas
  • Fitness centre
  • Art gallery on-site
  • Designer shops on-site
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Height-adjustable showerheads
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

Sesto On Arno-Temp Closed – This restaurant specialises in Mediterranean cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.
ORVM Bar – This lobby lounge only serves light fare. Happy hour is offered. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 44.50 per person
  • Airport shuttle service is offered for an extra charge of EUR 105 per person (one-way)
  • Train station pick-up and train station drop-off services are offered for an extra charge

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Restaurant
The following facilities are closed on Sunday and Saturday:
  • Restaurant

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 80.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 45 per accommodation, per night (maximum EUR 90 per stay)

Parking

  • Covered valet parking costs EUR 55 per day with in/out privileges
  • Parking is available nearby and costs EUR 33 per day (984 ft away)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Property Registration Number IT048017A1S9A2BNYA

Also known as

Excelsior Florence
Excelsior Westin Florence
Florence Excelsior
Florence Westin
Florence Westin Excelsior
Westin Excelsior Florence
Westin Excelsior Hotel
Westin Excelsior Hotel Florence
Westin Florence
Westin Florence Excelsior
Westin Excelsior Florence Hotel
Westin Excelsior
The Westin Excelsior, Florence Hotel
The Westin Excelsior, Florence Florence
The Westin Excelsior, Florence Hotel Florence

Frequently asked questions

Does The Westin Excelsior, Florence offer free cancellation for a full refund?
Yes, The Westin Excelsior, Florence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Westin Excelsior, Florence?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 45 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Westin Excelsior, Florence?
Yes. Valet parking costs EUR 55 per day.
Is an airport shuttle service offered by The Westin Excelsior, Florence?
Yes, an airport shuttle is available. The charge is EUR 105 per person one-way.
What are the check-in and check-out times at The Westin Excelsior, Florence?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at The Westin Excelsior, Florence and nearby?
The Westin Excelsior, Florence has 2 bars and a fitness centre.
Are there restaurants at or near The Westin Excelsior, Florence?
Yes, Sesto On Arno-Temp Closed offers Mediterranean cuisine.
What's the area around The Westin Excelsior, Florence like?
The Westin Excelsior, Florence is located by the river in Santa Maria Novella, a short 7-minute walk from Alamanni - Stazione Santa Maria Novella Tram Stop and 4 minutes' walk from Pitti Palace.

The Westin Excelsior, Florence Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

amazing especially front desk very hospitality.
mansour, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

KENT, 4-night trip
Verified Expedia guest review

4/10 Fair

Outdated
Cristian, 3-night trip
Verified Expedia guest review

10/10 Exceptional

jeff, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Michael, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

2nd time here and will keep coming back. Love how everything is walkable without being in the thick crowds of Florence. Hotel and staff are incredible and very knowledgeable. Will keep coming back.
Paul, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

I had a wonderful stay at The Westin Excelsior hotel. The rooms were beautiful, service was excellent, and the staff could not have been more friendly and helpful!
Jana, 2-night trip
Verified Expedia guest review

6/10 Good

Very overpriced compared to other hotels we stayed at in Italy on the trip with less amenities.
ROBERT, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Madlyn, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great traditional hotel. Lovely location on the Arno. A service
Douglas, 4-night romance trip
Verified Expedia guest review

6/10 Good

Liked location, view. Disliked staff and service
Dmitri, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Meri, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We loved being right next to the Arno River. It was an easy walk to the Oltrarno area and just as easy to get to the main sites of the city. Our room was surprisingly large, but the windows were placed oddly high so that we could only look out of one of them from a small set of stairs if we tiptoed. The views from the rooftop bar were magnificent! We'd stay here again.
Rina, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Mikhail, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Karen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

kostantinos, 3-night trip
Verified Expedia guest review

8/10 Very good

Everything was great about this property except it was a little to old and dark for my taste.
Deborah, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Outstanding stay!
Amazing staff and in a great location.
View from our room.
Sits on the Arno River
David, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

The location is great, is elegant and very quiet rooms, I enjoy the view from my balcony
Duane, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Exceptional in every way!! Just perfect!
Verified Expedia guest review

6/10 Good

Bar service was limited to roof top bar and restaurant, lobby area lacked bar service for quite meeting.
Nicholas, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Carla, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous Florence Hotel on the Arno
Great hotel. Our room had a beautiful view of the Arno from our balcony. Hotel staff were very helpful. Great central location!
Nicholas, 8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful !!!!
emma, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Paul, 5-night trip
Verified Expedia guest review