At the Crown Promenade, relax by one of 25 indoor swimming pools or rejuvenate at the full-service spa. This stylish hotel in Southbank offers a restaurant, coffee shop/café, and bar/lounge as well as golfing on site and shopping on site. Guests have praised its convenient location near Melbourne Convention and Exhibition Centre.
Melbourne Convention and Exhibition Centre - 5 min walk - 0.5 km
Collins Street - 10 min walk - 0.9 km
Marvel Stadium - 17 min walk - 1.5 km
Melbourne Central - 19 min walk - 1.6 km
Getting around
Melbourne, VIC (MEB-Essendon) - 20 min drive
Melbourne Airport (MEL) - 24 min drive
Melbourne, VIC (AVV-Avalon) - 43 min drive
Flinders Street Station - 12 min walk
Spotswood Station - 12 min drive
Southern Cross Station - 16 min walk
Flagstaff Station - 19 min walk
Melbourne Central Station - 23 min walk
Parliament Station - 27 min walk
Restaurants
Crown Entertainment Complex - 11 min walk
KFC - 8 min walk
Crown Atrium - 2 min walk
Cafe Baci's - 5 min walk
Velvet Bar - 4 min walk
About this property
Crown Promenade Melbourne
Timezone: Australia/Melbourne EPS Location 1 and 2 Located in Southbank (Melbourne Central Business District), Crown Promenade is within a 10-minute walk of Melbourne Convention and Exhibition Centre and Eureka Tower. This 4.5-star hotel is 0.5 mi (0.8 km) from SEA LIFE Melbourne and 0.7 mi (1.2 km) from Melbourne Arts Centre. EPS Rooms Make yourself at home in one of the 465 guestrooms. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and you can also request rollaway/extra beds. EPS Rec, Spa, Premium Amenities Take time to pamper yourself with a visit to the full-service spa. Before a night out at the casino, the 25 indoor swimming pools are a perfect way to relax and recharge. Additional features at this hotel include wireless Internet access (surcharge) and shopping on site. EPS Dining Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. EPS Business, Other Amenities Featured amenities include wired Internet access (surcharge), a business center, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
More about this property
VISIBILITY
At a glance
Hotel size
465 rooms
Arriving/Leaving
Check-in time starts at 2 PM
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Other information
Caters to LGBTQ guests
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Property amenities
Food and drink
Bar/lounge
Room service
What to do
Tennis
Golfing
Shopping
Working away
Business centre
Services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Terrace
Fitness centre
Casino
Full-service spa
Hot tub
Sauna
Accessibility
Lift
ROOM
Room amenities
Be entertained
Television
Home comfort
Coffee/tea maker
Sleep well
Alarm clock
What to enjoy
Separate living room
Stay connected
WiFi
More
Daily housekeeping
In-room safe
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Special features
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
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Fees & policies
Policies
This property caters to LGBTQ+ guests.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crown Promenade Hotel Southbank
Crown Promenade Hotel
Crown Promenade Southbank
Crown Promenade Melbourne
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Frequently asked questions
What are the check-in and check-out times at Crown Promenade Melbourne?
You can check in starting at 2 PM. Check-out time is 11 AM.
Is there an on-site casino at Crown Promenade Melbourne?
Yes, there's a casino.
What is there to do at Crown Promenade Melbourne and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Crown Promenade Melbourne also has a casino and a sauna, as well as a fitness centre.
What's the area around Crown Promenade Melbourne like?
Crown Promenade Melbourne is a short 5-minute walk from Crown Casino and 6 minutes' walk from Melbourne Convention and Exhibition Centre.
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Crown Promenade Melbourne Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10
Crown Promenade is a good place to stay for food and the ease of walking or taking a tram into the city.
Rhonda
2-night trip
10/10
Top level accomodation location and service
Katrina
1-night trip
10/10
Beautiful room & location
matt
1-night trip
8/10
The staff were super friendly and helpful.
TANYA
1-night trip
10/10
Fresh nice hotel and affordable
John
4-night trip
10/10
Definitely recommend a stay here. Everything from the Staff to the facilities and the picturesque view Melbourne made me love and miss my home town.
Marama
1-night trip
10/10
Great location
Lorin
1-night trip
8/10
Easy walking distance to the cinema and restaurants
Sue
1-night trip
10/10
Easy check in
Adam
1-night trip
10/10
For a Friday night stay at this time of the year and breakfast included, the prize on Expedia was AMAZING
Sean
1-night trip
10/10
Great location
john
1-night trip
10/10
Staff are awesome, we had a room upgrade and a complementary bottle of bubbles for my sisters birthday which we greatly appreciated.
The only thing I’d like to me to mention is the vents in the steam room need a clean, otherwise it is definitely our favourite place to stay in the city 😊
Coralie
1-night trip
8/10
Great
Jenny
1-night trip
8/10
The only downside was the limited and not very interesting In-room dining menu. Very limited healthy dinner options.
Martin
2-night trip
10/10
Perfect location to walk most places, excellent service and rooms
Angela
10/10
Very good
Michael
1-night trip
6/10
Great location and staff. However the room was incredibly bland. And the shower needed the finesse of a safe robber to manage - 1mm either way in the hot tap was the difference between scolding hot enough to melt your skin off, or cold enough to be considered an ice bath.
Michael
1-night trip
6/10
Hotel kind of rundown due to age but still convenient in terms of location.
Room service didn't do proper check on mini bar as some drinks were opened and put back. We would have to pay for it if we did not do a check. Unacceptable.
Timothy Liew, Singapore.
Verified traveller
3-night trip
10/10
All good
Gary
1-night trip
8/10
All good
Sid
1-night trip
8/10
Comfort would benefit from improvements.
Lorraine
1-night trip
6/10
It was fine but not great. I received an upgrade which was nice but not mentioned at time of checkin.
Room was a bit grim. Stains on floor.
Staff checking in was unhelpful. I asked a question about the facility and they told me to google it.
Weird and cold experience.
Brittney
1-night trip
4/10
No in-room dining which is not advertised. Poor availability of pool.
Jenny
3-night trip
4/10
Not happy with our stay this time. We have stayed at the Promenade for many years and were disappointed when we arrived to be informed there is no longer in-room dining. This is something that should be noted on the system as this has changed just as of a couple of months ago. If we had known this we would have stayed elsewhere
JOHN
1-night trip
4/10
There was blood on my pillowcase, there was something smeared on the wall and toilet was continuously running.