Crown Promenade

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Lobby
Pool
Room
Room
Living room

Overview of Crown Promenade

Crown Promenade

3.5 star property
3.5-star hotel with 25 indoor pools, near Crown Casino and Entertainment Complex

9.4/10 Exceptional

983 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Gym
  • Lounge area
  • Spa
Map
Whiteman Street, 8, Melbourne, VIC, 3006
Main amenities
  • 465 guestrooms
  • Daily housekeeping
  • Casino
  • Full-service spa
  • 25 indoor pools
  • WiFi in the lobby
  • Internet in the lobby
  • Fitness center
  • Sauna
  • Self parking
  • Spa tub
  • Bar/lounge
For families
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Laundry service

Choose dates to view prices

About this area

What's nearby

  • In Melbourne Central Business District
  • Crown Casino and Entertainment Complex - 5 min walk
  • Eureka Skydeck 88 - 7 min walk
  • SEA LIFE Melbourne - 10 min walk
  • Flinders Lane - 10 min walk
  • Collins Street - 10 min walk
  • National Gallery of Victoria - 13 min walk
  • Melbourne Arts Centre - 14 min walk
  • Federation Square - 15 min walk
  • DFO South Wharf - 15 min walk
  • Sidney Myer Music Bowl - 15 min walk

Getting around

  • Melbourne, VIC (MEB-Essendon) - 20 min drive
  • Melbourne Airport (MEL) - 24 min drive
  • Avalon Airport (AVV) - 43 min drive
  • Spotswood Station - 8 min drive
  • Flinders Street Station - 12 min walk
  • Southern Cross Station - 16 min walk
  • Flagstaff Station - 19 min walk
  • Melbourne Central Station - 23 min walk
  • Parliament Station - 27 min walk

About this property

Crown Promenade

Timezone: Australia/Melbourne EPS Location 1 and 2 Located in Southbank (Melbourne Central Business District), Crown Promenade is within a 10-minute walk of Melbourne Convention and Exhibition Centre and Eureka Tower. This 4.5-star hotel is 0.5 mi (0.8 km) from SEA LIFE Melbourne and 0.7 mi (1.2 km) from Melbourne Arts Centre. EPS Rooms Make yourself at home in one of the 465 guestrooms. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and you can also request rollaway/extra beds. EPS Rec, Spa, Premium Amenities Take time to pamper yourself with a visit to the full-service spa. Before a night out at the casino, the 25 indoor swimming pools are a perfect way to relax and recharge. Additional features at this hotel include wireless Internet access (surcharge) and shopping on site. EPS Dining Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. EPS Business, Other Amenities Featured amenities include wired Internet access (surcharge), a business center, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

At a glance

Hotel size

  • 465 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Internet

  • Internet
  • WiFi and wired Internet access in public areas*

Parking

  • Parking
  • Onsite self parking (fees apply)
  • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Bar/lounge
  • Room service

What to do

  • Golfing
  • Shopping

Working away

  • Business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2003
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • 25 indoor pools
  • Casino
  • Full-service spa
  • Spa tub
  • Sauna

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Pay movies

Home comfort

  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Alarm clock

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Fees & policies

Optional extras

  • WiFi is available in public areas for an extra charge
  • Wired Internet access is available in public areas for an extra charge

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking is available for an extra charge

Policies

This property accepts credit cards.

Also known as

Crown Promenade Hotel Southbank
Crown Promenade Hotel
Crown Promenade Southbank
Crown Promenade Melbourne
Crown Promenade Hotel
Crown Promenade Melbourne
Crown Promenade Hotel Melbourne

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.4/10

Cleanliness

9.0/10

Staff & service

10.0/10

Amenities

9.2/10

Property conditions & facilities

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Great location, fantastic service, beautiful rooms
1-night business trip
Verified Wotif guest review

10/10 Exceptional

Beautiful place to stay, has everything you need on site. So glad we chose Crown!
1-night romance trip
Verified Wotif guest review

10/10 Exceptional

The room was great and the views were amazing
1-night romance trip
Verified Lastminute guest review

10/10 Exceptional

Great location
The hotel is in a great location a short walk from the river with its plentiful bars and restaurants. The city centre is in easy walking distance. During our stay we spent 2 days at the Australian Open tennis and saw a Big Bash 20/20 cricket match at the MCG, these venues are 30 to 40 minute walks from the hotel along the Yarra river.
Verified Hotels.com guest review

10/10 Exceptional

Awesome hotel and great staff
My wife and I had a lovely two nights here and will definitely go back
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

6/10 Good

Corner King Room - Not at all what is advertised.
We booked a Corner King room for our anniversary & were very disappointed when the room we were placed in looked nothing like what is advertised on the website. it was the exact layout of a standard room but on the corner of the building. felt very ripped off as the listing shows a corner room with curved windows. spoke with staff regarding this & they offered a free upgrade next time we stay, but to be honest. this was an expensive night as it is, so staying there again is probably not on the cards unless we stay mid week.
Verified Wotif guest review

10/10 Exceptional

Only stayed the one night great hotel all staff prompt with service and friendly.
Verified Lastminute guest review

10/10 Exceptional

Awesome
Really friendly staff very helpful, lovely rooms & accessible to events we attended Would defiantly come back
Verified Wotif guest review