Cancun, Quintana Roo (CUN-Cancun Intl.) - 118 min drive
Airport shuttle (surcharge)
Restaurants
Ixi Beach - 5 min walk
Lima y Coco - 6 min walk
Stingray - 1 min walk
Mayan Beach Club Restaurant & Tequileria - 6 min walk
Chi Chi'sn' Charlie's - 6 min walk
About this property
Ixchel Beach Hotel
Ixchel Beach Hotel offers a private beach where you can enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll only be steps from North Beach. 2 outdoor pools provide a splash of fun, and guests can also take advantage of a fitness centre. Kalak serves breakfast, lunch and dinner. A poolside bar, a snack bar/deli and a terrace are other highlights. The helpful staff and beach location get great marks from fellow travellers.
Languages
English, Spanish
At a glance
Hotel size
111 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle from 9:30 AM to 5:00 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 8:00 AM–11:30 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Travelling with children
Childcare in room (surcharge)
What to do
On the beach
Private beach nearby
Bike rentals nearby
Ecotours nearby
Kayaking nearby
Scuba-diving nearby
Scooter/moped hire nearby
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Facilities
2 buildings/towers
Built in 2006
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
2 outdoor pools
Walkway to water
Traditional architecture
Accessibility
Lift
Accessible airport shuttle
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Guidebooks/recommendations
Special features
Dining
Kalak – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately MXN 300 for adults and MXN 300 for children
Airport shuttle service is offered for an extra charge of MXN 3960 per person (return)
Children & extra beds
In-room babysitting is available for an extra charge
Cots/infant beds are available for MXN 300 per day
Rollaway beds are available for MXN 400 per day
Airport shuttle for children between the ages of 2 and 18 costs MXN 1980 (return)
Guests must contact this property in advance to reserve cots/infant beds
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Also known as
Hotel Ixchel
Ixchel
Ixchel Beach
Ixchel Beach Hotel
Ixchel Beach Hotel Isla Mujeres
Ixchel Beach Isla Mujeres
Ixchel Hotel
Ixchel Beach Hotel Hotel
Ixchel Beach Hotel Isla Mujeres
Ixchel Beach Hotel Hotel Isla Mujeres
Frequently asked questions
Does Ixchel Beach Hotel offer free cancellation for a full refund?
Yes, Ixchel Beach Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ixchel Beach Hotel?
Yes, there are 2 outdoor pools.
Are pets allowed at Ixchel Beach Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Ixchel Beach Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Ixchel Beach Hotel?
Yes, an airport shuttle is available from 9:30 AM to 5:00 PM on request. The charge is MXN 3960 per person return.
What are the check-in and check-out times at Ixchel Beach Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Ixchel Beach Hotel?
No, this hotel doesn't have a casino, but PlayCity Casino (8.4 mi) and Royal Yak Casino and Sports Book (9.2 mi) are both nearby.
What is there to do at Ixchel Beach Hotel and nearby?
Have fun with nearby activities such as cycling, boat tours and kayaking. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a fitness centre and a garden.
Are there restaurants at or near Ixchel Beach Hotel?
Yes, there's an on-site restaurant, Kalak.
What's the area around Ixchel Beach Hotel like?
Ixchel Beach Hotel is located near North Beach in Centro - Supmza 001, a short 9-minute walk from Isla Mujeres Ferry Terminal and 6 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. The local area is walkable and popular for its beaches.
Ixchel Beach Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
14 November 2024
Emerson
Emerson, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 October 2024
William
William, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 October 2024
Maria
Maria, 3-night trip
Verified Hotels.com guest review
8/10 Very good
10 October 2024
Great stay
Love it
Suhail
Suhail, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 October 2024
Excelente Hotel
como siempre excelente servicio y ambiente 100 por ciento familiar , mucha limpieza en todas las areas, el personal muy amables todos, recepcion, meseros, limpieza
Ezequias
Ezequias, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 September 2024
Loved it! Easy access to all activities and attractions.
Juaquina
Juaquina, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
Loved everything about this hotel
Diana
Diana, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
Very comfortable friendly everything is easily accessible
Michelle
Michelle, 2-night trip
Verified Expedia guest review
10/10 Exceptional
14 September 2024
Perfect location!
Tina M
Tina M, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
11 September 2024
Great
Mario
Mario, 4-night trip
Verified Expedia guest review
10/10 Exceptional
11 September 2024
Robert
Robert, 5-night trip
Verified Expedia guest review
10/10 Exceptional
9 September 2024
Great service and beautiful beach!!!
Axel Stefan
Axel Stefan, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
7 September 2024
Well run hotel with huge suites, perfectly located on the best Mexican beach Norte Playa.
Sergey
Sergey, 7-night romance trip
Verified Orbitz guest review
10/10 Exceptional
4 September 2024
Yenix
Yenix, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
28 August 2024
Jen
Jen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 August 2024
Hotel Ixchel has the best location in Isla Mujeres. This hotel is situated right in front of the most beautiful beach in Isla, Playa Norte. The staff members were very friendly, and they all tried their best to accommodate to our needs. The price we paid for our room was very reasonable, and the bar had delicious drinks. The food at the restaurant was very good. This was our 4th time staying at Hotel Ixchel, and we are looking forward to many more times 😊
Gretty
Gretty, 2-night family trip
Verified Expedia guest review
8/10 Very good
23 August 2024
The staff at the hotel is amazing, from the front desk to servers to maintenance! The rooms were okay. Nothing special and definitely needed updating. The food at the hotel was pretty good. The two pools were nice but one was too warm and uncomfortable to swim in. The other pool was better. The staff accommodated all requests we had and everything went great!
Amanda
Amanda, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
23 August 2024
Love staying there. The staff is always friendly and helpful.
Juan
Juan, 5-night trip
Verified Expedia guest review
10/10 Exceptional
20 August 2024
Martha the receptionist was incredible helpful and friendly. The hotel is excellent. The location beautiful
Roberto
Roberto, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
19 August 2024
Loved the beach and the staff !
Karine
Karine, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 August 2024
Absolutely fantastic stay, spacious family rooms with great ocean views… very friendly staff and extremely helpful and accommodating.. great location to walk to all shops, bars and restaurants… would highly recommend this hotel. 5 Stars
Carl
Carl, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 August 2024
Great hotel!
I booked a two-bedroom suit at Ixchel for myself and four boys, 17-20. I was blown away by how big and beautiful it was! It was an actual apartment with a huge open kitchen and living room, beautiful bedrooms and bathrooms and balcony. There was even a beautiful wood dining table on the balcony. My only regret is that we’re were only there for two nights so didnt really take advantage of the kitchen and dining area. The other great thing about this hotel is that it is only steps from the beach with pant of lounge chairs and umbrellas. When you go to beach the wonderful staff is there to open the umbrellas for you and provide menus to order drinks and food if you want. And the beach is incredible! The worst thing I can say is that my bed was hard and uncomfortable. But that was just my bed. The beds in the other room were better. Thank you Ixchel!
Kelly
Kelly, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
11 August 2024
Great location. Hotel rooms need updating. Front desks staff can be more nicer.
Anis
Anis, 7-night trip
Verified Expedia guest review
6/10 Good
9 August 2024
An average property. Room cleaners were good and cleaned thoroughly daily, but overall, nothing special. The pool is very small and extremely hot, definitely needs a chiller installed, was not able to enjoy or relax. The beach was clean and the water/seabed was free from stones and grass.
Donnie
Donnie, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
8 August 2024
Everything about it was beautiful, friendly, clean and gorgeous beach