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Ellen Kensington

4.0 star property
Hotel with restaurant, near Kensington High Street

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Photo gallery for Ellen Kensington

Daily buffet breakfast (GBP 25 per person)
Suite (Coronation)
Terrace/patio
Continental Suite
Reception
Ellen Kensington, an eco-certified hotel near the Natural History Museum, offers a peaceful retreat with a spa featuring massages and aromatherapy. Unwind on the serene garden or browse through books in the library while staying connected with free in-room WiFi.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities
  • Non-smoking

Main amenities (10)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Free cots/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Twin Room

1 bedroom, minibar, in-room safe, individually furnished

Classic Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
TV
Renovated in 2024
Separate bedroom
Bathrobes
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Compact Double

1 bedroom, minibar, in-room safe, individually furnished

Compact Double

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
TV
Renovated in 2024
Separate bedroom
Bathrobes
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Continental Suite

Continental Suite

Continental Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
TV
Renovated in 2024
Separate bedroom
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Compact Single

1 bedroom, minibar, in-room safe, individually furnished

Compact Single

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
TV
Renovated in 2024
Separate bedroom
Bathrobes
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Deluxe

Classic Deluxe

Classic Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
TV
Renovated in 2024
Separate bedroom
Bathrobes
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Coronation)

Suite (Coronation)

Suite (Coronation)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
TV
Renovated in 2024
Separate bedroom
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Crown Suite

1 bedroom, minibar, in-room safe, individually furnished

Crown Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
TV
Renovated in 2024
Separate bedroom
Bathrobes
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room

Classic Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
TV
Renovated in 2024
Separate bedroom
Bathrobes
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, Terrace

Classic Room, Terrace

Classic Room, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished patio
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
TV
Renovated in 2024
Separate bedroom
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Exterior

The Park City Grand Plaza Kensington

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.6 out of 10, Excellent, 1,009 reviews
The Park City Grand Plaza Kensington
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About the area

Map
18-26 Barkston Gardens, London, England, SW5 0EN

What's nearby

  • Kensington High Street - 14 min walk - 1.2 km
  • Imperial College London - 14 min walk - 1.3 km
  • Natural History Museum - 16 min walk - 1.4 km
  • Royal Albert Hall - 19 min walk - 1.6 km
  • Hyde Park - 4 min drive - 2.0 km

Getting around

  • Heathrow Airport (LHR) - 31 min drive
  • Farnborough (FAB) - 46 min drive
  • London (LTN-Luton) - 47 min drive
  • London (LCY-London City) - 62 min drive
  • Gatwick Airport (LGW) - 81 min drive
  • West Brompton Station - 10 min walk
  • Kensington (Olympia) Underground Station - 26 min walk
  • Kensington (Olympia) Station - 27 min walk
  • Earl's Court Station - 5 min walk
  • Gloucester Road Underground Station - 9 min walk
  • West Brompton Underground Station - 10 min walk

Restaurants

  • ‪Caffè Nero - ‬3 min walk
  • ‪Executive Lounge Marriott - ‬3 min walk
  • ‪Paul - ‬2 min walk
  • ‪The Blackbird, Earl's Court - ‬2 min walk
  • ‪Over Under Coffee - ‬2 min walk

About this property

Ellen Kensington

When you stay at Ellen Kensington, you'll be a short five-minute drive from Kensington High Street and Hyde Park. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Natural History Museum and Imperial College London are a short five-minute drive away. Public transportation is only a short walk: Earl's Court Station is 5 minutes and Gloucester Road Underground Station is 9 minutes.

More about this property

VISIBILITY

At a glance

Hotel size

    • 105 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only, 1 total, up to 12 kg per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Terrace
  • At least 80% of lighting from LEDs

Accessibility

  • Lift
  • Lift door width (centimetres): 71
  • 5 steps to reach property
  • Thin carpet in room
ROOM

Room amenities

Be entertained

  • 50-inch TV
  • Digital TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Bath or shower
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Restaurant dining guide
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 25 for adults and GBP 25 for children
  • Early check-in can be arranged for an extra charge of GBP 50 (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 150 (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 70 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 50 per pet, per night, plus a one-off cleaning fee of GBP 50

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a smoke detector and window guards on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Best Western Burns
Best Western Burns Hotel
Best Western Burns Hotel London
Best Western Burns London
Best Western Hotel Burns
Burns Best Western
Burns Hotel
Burns Hotel Best Western
Hotel Best Western Burns
Hotel Burns
Best Western Burns Hotel London, England
Best Western Burns Hotel Kensington
Best Western Burns Kensington
BEST WESTERN Burns Hotel Kensington London, England
Ellen Kensington Hotel
Ellen Kensington London
Ellen Kensington Hotel London
Best Western Burns Hotel Kensington
HELP_OUTLINE

Frequently asked questions

Are pets allowed at Ellen Kensington?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 12 kg per pet. There's a charge of GBP 50 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Ellen Kensington?

Sorry, there's no on-site parking at Ellen Kensington.

What are the check-in and check-out times at Ellen Kensington?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge of GBP 50 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 150 (subject to availability). Contactless social distancing and check-out are available.

Are there restaurants at or near Ellen Kensington?

Yes, there's an on-site restaurant.

What's the area around Ellen Kensington like?

Ellen Kensington is a short 5-minute walk from Earl's Court Station and 15 minutes' walk from Kensington High Street.

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Ellen Kensington Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful staff, clean rooms in a great central location.
Connie, 8-night trip

10/10 Exceptional

Great hotel will stay again

Lovely place to stay, close with tube links to lots of places, nice breakfast, comfy bed
Greg, 1-night trip

10/10 Exceptional

Best place I've stayed in London so far

This hotel is a gem of a find. Room was lovely. Bed so comfy. Breakfast was so fresh and maybe the best hotel breakfast ever had. Im not one to stay at the same.place twice as i like to try different but would definitely come back here
Daniel, 1-night trip

10/10 Exceptional

Quality hotel for very good price

Very high quality and service.
stephen, 2-night trip

10/10 Exceptional

Very nice hotel with good location.
Leanne, 2-night trip

8/10 Very good

Great stay

We stayed for one night as were in London for a show. Hotel prices in London are very pricey so when i found this "Compact" room for the price i was happy to book and in a very easy to get to location. The room was compact but they did what they could with the space and the bathroom was clean and modern with lovely hand wash and clean towels.
Laura, 1-night trip

10/10 Exceptional

Would stay again!

We had a great 3 night stay at the Ellen! The front desk staff, breakfast staff and housekeeping staff were all friendly and helpful. The room was comfortable, clean and had many amenities. We do wish there had been a luggage rack in the room. (But I’m sure one would have been brought to us if I had asked : ) The breakfast and the breakfast space were fantastic!! This hotel and it’s location checked all the boxes for us.
Linda, 3-night trip

8/10 Very good

Great hotel but room not the best

The Hotel and bar/restaurant area is great but the room is just a strange set up and weird cupboards where you don’t need them. The fridge light couldn’t be properly blocked out as cupboard was see through.
James, 1-night trip

10/10 Exceptional

Great place to stay when in London

Very nice hotel and I could definitely come back when visiting London next time. Quite small room, but very comfortable bed, excellent air conditioning and nice bathroom with large quality towels. We stayed for 3 quiet nights in the 3rd floor and had good night sleep each night. The breakfast was included to our price and it was adequate and satisfactory. Nothing to complain about it (except the coffee which is a disappointment everywhere in UK)! The hotel’s location is very good. Short walk to the nearest underground station (Earl’s Court) and a very convenient transfer from the Heathrow airport (Piccadilly line). The only thing I would fix immediately is the small and extremely slow elevator! It’s actually quite scary experience, but we managed.
Taina, 3-night trip

10/10 Exceptional

The staff was friendly, knowledgeable, and accommodating. The room was small, but immaculate. The diffuser in the lobby smelled marvelous. We were close to shopping, restaurants, and pubs. We highly recommend the Ellen Kensington Hotel.
James, 3-night trip

10/10 Exceptional

Opened for business 6 months ago. Some have given mediocre reviews but this is 5 star hotel. Not Claridges or the Dorchester but the rooms are superb in their quality. Fabulous breakfast. One lift was not operational which caused some guests distress. Would definitely stay here again.
Steve Lee, 1-night trip

10/10 Exceptional

Beautiful Hotel

Beautiful hotel. Room was clean. Breakfast was amazing! Would stay here again in the future.
Boonleng, 4-night trip

4/10 Fair

The receptionist tried to charge us again for a room I had already paid for. She then told me that breakfast was not included, it was. We checked in at 2.35pm and were told the room was not ready until 3pm. We were told to go away and come back later. we were then given a room in he basement which smelt of damp. We wont be going back to this hotel.
Dawn, 1-night trip

10/10 Exceptional

We had a long stay — 13 nights — and loved the whole experience. The location is great. The hotel is a very short walk from the Earls court tube station — direct access to the District Line and the Piccadilly line from Heathrow — and a longer but doable walk to the Victoria & Albert, Design, and Natural History Museums as well as Holland Park. Our room was small, but cleverly designed to make best use of all available space. Big windows overlooking a garden square let in lots of light and gave a feeling of living among treetops. The bed was comfortable. Everything was immaculate. The staff was friendly and helpful. The hotel restaurant offers an upscale Asian-inspired menu, and the surrounding neighborhood offers an abundance of small-scale local restaurants offering Indian, Chinese, Vietnamese, Lebanese cuisines, as well as traditional English pub food. It is true that the elevator is slow and the room could use a full length mirror (maybe hung on the outside of the bathroom door), but these observations don’t at all rise to the level of complaints. All in all, we enjoyed The Ellen very much and hope to return for another visit before too long.
Lee, 13-night trip

8/10 Very good

The rooms are small not good for family but good for couples. Beware that this is new hotel a lot of amenities are not properly installed yet. The bathroom with bathtub has really awkward glass door, can't open and can't get in, once you get in you will find hard time to get out. Overall nice, new, perfect location, quiet, staffs are friendly.
cyrita, 3-night trip

4/10 Fair

Will not stay here again

This is not a five-star hotel as it claims to be. I was greeted by a step ladder used for renovations right outside my room, which I had to move myself just to get through. Debris was left uncleared outside the door. The door wasn't closed properly, which made me feel a little uncomfortable. The room smelled strongly of fresh paint, and there were moths everywhere - I had to kill quite a few myself. There was no garbage bin, no hairdryer, and no hangers provided. When I requested a room change, I was told none were available, but I was offered a complimentary dinner instead, which I appreciated. To be honest, the restaurant and its staff earned this place a second star; otherwise, it would’ve been a one-star review. Housekeeping didn’t seem to do much beyond replacing towels and emptying the trash. Tea bags weren’t replenished, and the room just didn’t feel clean overall. The only real highlight was the location - very close to Earl’s Court on the Piccadilly Line.
Natalie, 2-night trip

4/10 Fair

TV did not work; I mentioned to staff, and they said it was an IT issue. The room was too hot, and no one checked it. The lift is not working... going to the fourth floor is an adventure. Not good. Friendly staff
Cesar, 3-night trip

8/10 Very good

Ellen Kensignton is brand new, beautiful and spotless clean. The location is also great and reception staff were nice! There were 2 negative points though: the room was too small (it's ok for 1 person but small for 2). When you book in hotrels.com it doesn't say the size (in sq metres), only that there is a kind bed. The photos in hotels.com platform were photos of obviously bigger rooms (but in the category that I chose to book). The 2nd point is that the FIRE ALARM goes off every time a guest has a very hot shower. This needs to be sorted, because not only it scares people, but also one wants to be able to sleep in on the weekend, right? I stayed in the hotel from Thu evening til Sunday afternoon and it happened 3 times (including at 7am on Friday and 8am on Sunday).
Natalia, 3-night trip

10/10 Exceptional

Espen, 4-night trip

8/10 Very good

Arianna, 2-night trip

8/10 Very good

Pelle, 4-night trip

8/10 Very good

Declan, 2-night trip

10/10 Exceptional

Gabriela, 4-night trip

10/10 Exceptional

Wayne, 1-night trip

10/10 Exceptional

Christina, 5-night trip