Ellen Kensington, an eco-certified hotel near the Natural History Museum, offers a peaceful retreat with a spa featuring massages and aromatherapy. Unwind on the serene garden or browse through books in the library while staying connected with free in-room WiFi.
Kensington (Olympia) Underground Station - 26 min walk
Kensington (Olympia) Station - 27 min walk
Earl's Court Station - 5 min walk
Gloucester Road Underground Station - 9 min walk
West Brompton Underground Station - 10 min walk
Restaurants
Pret a Manger - 3 min walk
McDonald's - 3 min walk
Courtfield - 2 min walk
Caffè Nero - 3 min walk
Over Under Coffee - 2 min walk
About this property
Ellen Kensington
When you stay at Ellen Kensington, you'll be a short five-minute drive from Kensington High Street and Royal Albert Hall. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Hyde Park and Natural History Museum are a short five-minute drive away. Public transportation is only a short walk: Earl's Court Station is 5 minutes and Gloucester Road Underground Station is 9 minutes.
Languages
Arabic, Chinese (Mandarin), English, Portuguese, Romanian, Spanish
At a glance
DONE
Hotel size
105 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs only, 1 total, up to 12 kg per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Facilities
Terrace
At least 80% of lighting from LEDs
Accessibility
Lift
Lift door width (centimetres): 71
5 steps to reach property
Room amenities
Be entertained
50-inch TV
Digital TV channels
Home comfort
Heating (climate-controlled) and air conditioning
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Alarm clock
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Restaurant dining guide
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of GBP 50 (subject to availability)
Late checkout can be arranged for an extra charge of GBP 150 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 50 per pet, per night, plus a one-off cleaning fee of GBP 50
Policies
Guests can rest easy knowing that there's a smoke detector and window guards on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Best Western Burns
Best Western Burns Hotel
Best Western Burns Hotel London
Best Western Burns London
Best Western Hotel Burns
Burns Best Western
Burns Hotel
Burns Hotel Best Western
Hotel Best Western Burns
Hotel Burns
Best Western Burns Hotel London, England
Best Western Burns Hotel Kensington
Best Western Burns Kensington
BEST WESTERN Burns Hotel Kensington London, England
Ellen Kensington Hotel
Ellen Kensington London
Ellen Kensington Hotel London
Best Western Burns Hotel Kensington
Frequently asked questions
Are pets allowed at Ellen Kensington?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 12 kg per pet. There's a charge of GBP 50 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Ellen Kensington?
Sorry, there's no on-site parking at Ellen Kensington.
What are the check-in and check-out times at Ellen Kensington?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge of GBP 50 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 150 (subject to availability). Contactless social distancing and check-out are available.
Are there restaurants at or near Ellen Kensington?
Yes, there's an on-site restaurant.
What's the area around Ellen Kensington like?
Ellen Kensington is a short 5-minute walk from Earl's Court Station and 15 minutes' walk from Kensington High Street.
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Ellen Kensington Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.8/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
25 January 2025
Beautiful Hotel
Beautiful hotel. Room was clean. Breakfast was amazing! Would stay here again in the future.
Boonleng
Boonleng, 4-night trip
8/10 Very good
14 November 2024
The rooms are small not good for family but good for couples. Beware that this is new hotel a lot of amenities are not properly installed yet. The bathroom with bathtub has really awkward glass door, can't open and can't get in, once you get in you will find hard time to get out.
Overall nice, new, perfect location, quiet, staffs are friendly.
cyrita
cyrita, 3-night trip
4/10 Fair
18 November 2024
TV did not work; I mentioned to staff, and they said it was an IT issue. The room was too hot, and no one checked it. The lift is not working... going to the fourth floor is an adventure. Not good. Friendly staff
Cesar
Cesar, 3-night trip
8/10 Very good
22 November 2024
Ellen Kensignton is brand new, beautiful and spotless clean. The location is also great and reception staff were nice! There were 2 negative points though: the room was too small (it's ok for 1 person but small for 2). When you book in hotrels.com it doesn't say the size (in sq metres), only that there is a kind bed. The photos in hotels.com platform were photos of obviously bigger rooms (but in the category that I chose to book). The 2nd point is that the FIRE ALARM goes off every time a guest has a very hot shower. This needs to be sorted, because not only it scares people, but also one wants to be able to sleep in on the weekend, right? I stayed in the hotel from Thu evening til Sunday afternoon and it happened 3 times (including at 7am on Friday and 8am on Sunday).
Natalia
Natalia, 3-night trip
6/10 Good
29 April 2025
Magnus
Magnus, 1-night trip
6/10 Good
26 April 2025
Bra läge
Rummet väldigt litet och dåligt disponerat, han/hon som sov innerst väckte den som sov ytterst när han/hon behövde gå upp. Dusch utan ordentliga väggar medförde att hela golvet blev blött. Saknades speglar och krokar i rummet. Överlag trevlig personal och en utmärkt frukost! Bra läge nära tunnelbana.