pentahotel Birmingham

4.0 star property
4-star hotel with restaurant, near Bullring Shopping Centre

Choose dates to view prices

pentahotel Birmingham

Photo gallery for pentahotel Birmingham

Bar (on property)
Exterior
Standard Room (Penta)
Daily buffet breakfast (GBP 18 per person)
1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Overview of pentahotel Birmingham

8.0

Very good

Property highlights

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Bar
  • Gym
Map
Ernest Street, Holloway Head, Birmingham, England, B1 1NS
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • 24-hour room service
  • Coffee shop/cafe
  • Conference centre
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace

Room options

Standard Room (Penta)

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

Room (Penta Plus)

  • Sleeps 3
  • 1 Double Bed

About this area

What's nearby

  • In Birmingham City Centre
  • Bullring Shopping Centre - 13 min walk
  • Broad Street - 13 min walk
  • O2 Academy Birmingham - 1 min drive
  • The Mailbox - 1 min drive
  • Victoria Square - 1 min drive
  • International Convention Centre - 2 min drive
  • Utilita Arena Birmingham - 3 min drive
  • University of Birmingham - 4 min drive
  • Villa Park - 7 min drive
  • Cadbury World - 10 min drive

Getting around

  • Birmingham Airport (BHX) - 27 min drive
  • Coventry (CVT) - 42 min drive
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham New Street Station - 8 min walk
  • Birmingham Five Ways Station - 11 min walk
  • Grand Central Tram Stop - 10 min walk
  • Town Hall Tram Stop - 10 min walk
  • Brindley Place Tram Stop - 11 min walk

Restaurants

  • Cote Restaurant - 5 min walk
  • Medicine Bakery and Kitchen - 4 min walk
  • O2 Academy Birmingham - 4 min walk
  • Black Sheep Coffee - 4 min walk
  • The Craven Arms - 2 min walk

About this property

pentahotel Birmingham

Pentahotel Birmingham puts you 0.6 mi (1 km) from Bullring Shopping Centre and 0.7 mi (1.1 km) from Broad Street. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at pentalounge, which serves Modern European cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge and a terrace. Fellow travellers say great things about the breakfast. Public transportation is only a short walk: Grand Central Tram Stop is 10 minutes and Town Hall Tram Stop is 10 minutes.

Languages

Czech, Dutch, English, French, German, Lithuanian, Polish, Portuguese, Romanian, Spanish

Sustainability

Sustainability practices

Vegetarian dining options
Vegetarian breakfast available
Reusable tableware
Eco-friendly toiletries
Local artist showcase
This information is provided by our partners.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 131 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's menu

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (3907 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • 24-hour fitness centre
  • Vegetarian dining options
  • Local artist showcase
  • Reusable tableware only

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 120
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 119
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 112
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Heating
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)
  • Elliptical machine
  • Rowing machine
  • Treadmill
  • Stationary bike
  • Free weights
  • Other gym equipment

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Recycling
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Pentalounge – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 18 for adults and GBP 9 for children
  • Late checkout can be arranged for an extra charge of GBP 15 (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 25.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Parties and events are allowed on site.
Long-term renters welcome.
Guests can rest easy knowing that there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted. 
Mobile payment options include: Apple Pay.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
State tax ID – GB902661347
All guests must show a valid ID.

Also known as

Birmingham pentahotel
pentahotel Birmingham
pentahotel Hotel Birmingham
Ramada Encore Birmingham City Hotel Birmingham
pentahotel Birmingham Hotel
pentahotel Birmingham Hotel
pentahotel Birmingham Birmingham
pentahotel Birmingham Hotel Birmingham

Frequently asked questions

Does pentahotel Birmingham offer free cancellation for a full refund?
Yes, pentahotel Birmingham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at pentahotel Birmingham?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at pentahotel Birmingham?
Yes, pets are welcome. There's a charge of GBP 20.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at pentahotel Birmingham?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at pentahotel Birmingham?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge of GBP 15 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at pentahotel Birmingham and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near pentahotel Birmingham?
Yes, pentalounge offers Modern European cuisine.
What's the area around pentahotel Birmingham like?
Pentahotel Birmingham is in Birmingham City Centre, a short 10-minute walk from Grand Central Tram Stop and 4 minutes' walk from O2 Academy Birmingham.

Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

Vincenza, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night business trip
Verified Hotels.com guest review

6/10 Good

Aisha, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Paul, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel for price paid
Nice location hotel . Friendly staff on arrival . Bar area nice . Rooms could do with a repaint .
Philip, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Si Centrale
1-night trip
Verified Hotels.com guest review

6/10 Good

Poor
Extremely disappointing, managed to slip in the elevator as there was drink spilt on the floor and sprained my ankle which presided a piece of glass sliding my foot open.
Joe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Louise, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice & Convenient
All good nice and convenient
mark, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Natasha, 1-night trip
Verified Hotels.com guest review