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Turtle Beach Resort

4.0 star property
Experience fun for all ages in our family-friendly haven! Dive into adventure-filled days of water parks, tennis courts, mini-golf courses.

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Photo gallery for Turtle Beach Resort

Property amenity
1 Bedroom Apartment | Living area
Water park
2 Bedroom Superior Apartment | Private kitchen
2 Bedroom Family Suite | Terrace/patio
Located near Pacific Fair Shopping Centre, Turtle Beach Resort offers an unforgettable family experience. Enjoy the free water park access, relax in the sauna or steam room, and unwind with lunch at Fresh and Tasty café. With 4 outdoor pools including a children's pool with waterslide and mini golf on site.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Gym
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Private beach
  • Restaurants and bar/lounge
  • 4 outdoor pools and 4 hot tubs
  • Free water park
  • Breakfast available
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Waterslide

For families (6)

  • Cots/infant beds (surcharge)
  • Supervised childcare (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on-site
  • Kitchen
The current price is NZ$434
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for 2 Bedroom Superior Apartment

2 Bedroom Superior Apartment | Living area

2 Bedroom Superior Apartment

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dishwasher
  • 77 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for 1 Bedroom Superior Apartment

1 Bedroom Superior Apartment | Living area

1 Bedroom Superior Apartment

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dishwasher
  • 55 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Living area

2 Bedroom Apartment

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dishwasher
  • 77 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for 2 Bedroom Family Suite

2 Bedroom Family Suite | Living area

2 Bedroom Family Suite

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dishwasher
  • 80 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for 3 Bedroom Apartment

3 Bedroom Apartment | Living area

3 Bedroom Apartment

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dishwasher
  • 110 sq m
  • Sleeps 7
  • 1 Queen Bed and 4 Single Beds

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | Living area

1 Bedroom Apartment

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dishwasher
  • 55 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Paradise Resort Gold Coast

  • Pool
  • Airport transfer
  • Parking available
  • Free WiFi
8.0 out of 10, Very good, (1002)
The price is NZ$255
includes taxes & fees
11 Mar - 12 Mar
Paradise Resort Gold Coast
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About the area

Map
2346 Gold Coast Highway, Mermaid Beach, QLD, 4218

What's nearby

  • Pacific Fair Shopping Centre - 2 min drive
  • The Star Gold Coast - 3 min drive
  • The Oasis - 3 min drive
  • Gold Coast Convention and Exhibition Centre - 3 min drive
  • Cavill Avenue - 7 min drive

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 30 min drive
  • Varsity Lakes Station - 14 min drive
  • Gold Coast City Coomera Station - 25 min drive
  • Helensvale Station - 27 min drive
  • Broadbeach South Light Rail Station - 24 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Mermaid Beach Bowls Club - ‬5 min walk
  • ‪Mandarin Court - ‬2 min walk
  • ‪Tian Ran Vegetarian Restaurant - ‬9 min walk
  • ‪The Milkman’s Daughter - ‬5 min walk
  • ‪Bonita Bonita. BonBon bar - ‬9 min walk

About this property

Turtle Beach Resort

Turtle Beach Resort features a free water park and puts you a short five-minute drive from The Star Gold Coast and Pacific Fair Shopping Centre. Guests can take a dip in one of 4 outdoor pools or grab a bite to eat at Deck Resturant and Bar, which serves breakfast, lunch and dinner. A bar/lounge and a fitness centre are offered, and in-room conveniences include washers/dryers and fridges. The pool and helpful staff get great marks from fellow travellers.

Languages

English

At a glance

DONE

Hotel size

    • 141 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open Sunday - Thursday (7 AM - 7 PM) and Friday - Saturday (7 AM - 9 PM)
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
    • Accommodations are self catering and unserviced. Initial provisions are supplied but not replenished during the stay. A mid-week housekeeping service is provided for bookings of 8 nights or more.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Supervised childcare*
    • Children's club*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site self-parking
    • On-site parking is limited (max. 1 space per unit)
    • Height restrictions apply for on-site parking
    • On-site parking includes off-street options
DONE

Transfers

    • Airport shuttle from 5:30 AM to 9:00 PM*
DONE

Off-site

    • Area shuttle*
    • Shopping centre shuttle*
    • Theme park shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills

Travelling with children

  • Children's club (surcharge)
  • Free water park access
  • Children's pool
  • Mini golf
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Mini golf
  • Private beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Snorkelling nearby

Services

  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • 4 outdoor pools
  • Free water park
  • Arcade/games room
  • 4 hot tubs
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Water slide

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Electric kettle
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Cot/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated
  • Separate dining area
  • Separate living room

Freshen up

  • 2 bathrooms
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Cookware, dishes and utensils
  • Children's dinnerware
  • Dishwasher
  • High chair

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Deck Resturant and Bar – This poolside family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: AUD 200 per accommodation, per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 8 to 15 per person
  • Airport shuttle service is offered for an extra charge of AUD 50 per person (one way)
  • Local area shuttle, shopping centre shuttle and theme park shuttle service is offered for an extra charge
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Cots/infant beds are available for AUD 10.0 per night
  • Rollaway beds are available for AUD 45 per night
  • Children's club access is available for an extra charge
  • High chairs are available for an extra charge of AUD 10 per day

Parking

  • Parking height restrictions apply

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Resort Turtle Beach
Turtle Beach Resort
Turtle Resort
Sands Turtle Beach Hotel
Sands Turtle Beach Mermaid
Turtle Beach Hotel Mermaid Beach
Turtle Beach Resort Gold Coast/Mermaid Beach, Australia
Turtle Beach Resort Mermaid Beach
Turtle Beach Mermaid Beach
Turtle Beach Resort Hotel
Turtle Beach Resort Mermaid Beach
Turtle Beach Resort Hotel Mermaid Beach

Frequently asked questions

Does Turtle Beach Resort offer free cancellation for a full refund?

Yes, Turtle Beach Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Turtle Beach Resort?

Yes, there are 4 outdoor pools and a children's pool.

Are pets allowed at Turtle Beach Resort?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Turtle Beach Resort?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Turtle Beach Resort?

Yes, an airport shuttle is available from 5:30 AM to 9:00 PM on request. The charge is AUD 50 per person one way.

What are the check-in and check-out times at Turtle Beach Resort?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 10 AM.

Is there an on-site casino at Turtle Beach Resort?

No, this hotel doesn't have a casino, but The Star Gold Coast (3-min drive) is nearby.

What is there to do at Turtle Beach Resort and nearby?

Practise your swing on the tennis courts. Additional recreation nearby includes casino gaming. Enjoy a relaxing soak in one of the 4 hot tubs and an invigorating swim in one of the 4 outdoor swimming pools. Turtle Beach Resort also has a water slide, a sauna and a steam room, as well as an arcade, a picnic area and a garden.

Are there restaurants at or near Turtle Beach Resort?

Yes, Deck Resturant and Bar offers poolside dining.

Does Turtle Beach Resort have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes cookware, a fridge and a microwave.

Does Turtle Beach Resort have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Turtle Beach Resort like?

Turtle Beach Resort is a short 11-minute walk from Nobby Beach and 11 minutes' walk from Putt Putt Golf Mermaid Beach.

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Turtle Beach Resort Reviews

Reviews

8.6

Excellent

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

Enjoyable Stay
Had a fun, relaxing time. Gardens well maintained. Facilities well kept and clean. Friendly staff. Need some visitor carparks with all the road works that are happening.
Rhonda, 5-night trip

10/10 Exceptional

Kids loved staying here
Xuan, 3-night trip

10/10 Exceptional

Fabulous place for a young family. Friendly staff & plenty to do.
Michelle, 5-night trip

6/10 Good

Ordinary
Was amazing but the food and drinks at their cafe were ordinary. Then they had the Gaul to charge me a cleaning fee for leaving stuff in the fridge and a few bags of rubbish in the room. We were there for 9 days and the dumpster was in the garage. They need more bins are d the place
Alexander, 9-night trip

10/10 Exceptional

Awesome experience. Friendly staff, clean place, restaurant on site. Had an amazing holiday.
Chamalika, 3-night trip

8/10 Very good

Close to shops beach and Main Street easy bus stops and nice food
Darren Michael, 7-night trip

8/10 Very good

We enjoyed our stay here The apartment was fantastic, comfortable and spacious. The stairs were difficult daily! Very secure underground parking and hotel. Food was ok. Daughter enjoyed the kids club.

10/10 Exceptional

It was perfect for the family. Fully self contained apartment and the resort was had everything we needed. Supermarket was a 2 minute walk and beach 5 minute walk. Perfect spot!
Toni, 7-night trip

10/10 Exceptional

Recommend this place for families. Clean, geeat rooms and facilities
Jeremiah, 2-night trip

8/10 Very good

Great for families with young kids. Food at Cafe was great and pool areas. Some rooms abit zired looking and loinge furniture uncomfortable. Road works outside resort have been going for nearly 2 year's is abut inconvenient.
Maree, 5-night trip

8/10 Very good

A good location and pool setup. Staff could do with some service training.
Colin, 9-night trip

10/10 Exceptional

Perfect for families and children
Jana, 8-night trip

8/10 Very good

Fantastic for families. Our 3br appointment was slightly out dated and needs a freshen up but otherwise was functional. We had some issues which were resolved by maintenance & house keeping within the same day! The staff were lovely and location was great. We will definitely be back.
Emma, 6-night trip

2/10 Poor

Dirty poor service bring your own toilet paper
Service was terrible 2 rooms were dirty and 1 room was filthy And we had to take sheets off the beds to cover filthy lounge chairs
Reg, 7-night trip

8/10 Very good

4 star stay
Facilities at the park itself were excellent. Parking was an issue as we were not on vacation we were staying due to our home not being liveable, explained circumstances to staff who unfortunately not very accomodating for us to be able to have both our vehicles on site.
2-night trip

10/10 Exceptional

Splash park is awesome
Brenton, 5-night trip

8/10 Very good

Turtle Beach
Very roomy. We there there for a Lawn Bowls tournament. Club 200 metres away. Appeared to be an excellent stay for families.
Raymond, 6-night trip

8/10 Very good

As a family we enjoyed the pool, slide and spa. We enjoyed the ability to cater for ourselves and have some space to relax.
Chris, 6-night trip

8/10 Very good

Nice place, great beach in the area.
ruben, 7-night trip

10/10 Exceptional

Kids really enjoyed the water park and it was walking distance to everywhere.
Desiree, 3-night trip

8/10 Very good

Great place for kids, room was a little tired and dated
jamie, 8-night trip

10/10 Exceptional

Great family holiday place
Our second stay at Turtle Beach Resort, I am sure we will be back. Everything you need
Joanne, 3-night trip

10/10 Exceptional

Family getaway
I would definitely recommend this accommodation to family groups. Not great for couples as there are kids everywhere. So can be loud at times. Great for kids and lots for them to do.
Nicole, 6-night trip

10/10 Exceptional

Clean and tidy rooms and common areas. Excellent facilities geared towards family with young kids. Staff were amazing. Only gotcha are the stairs so dont pack heavy and you'll be fine.
Emil, 1-night trip

8/10 Very good

Great resort for families lots to keep them busy. We stayed in 3 bedroom town house which does need a renovating. The couches was the most uncomfortable piece of furniture to sit on, extremely hard vinyl with no cushioning, shelves were broken/mussing from fridge which limited space. 3 hangers to robes, no drawers. Need door mats front and back.
Sue, 9-night trip