Redwoods Whakarewarewa Forest - 4 min drive - 2.8 km
Getting around
Rotorua (ROT-Rotorua Regional) - 11 min drive
Restaurants
Ciabatta Bakery - 18 min walk
McDonald's - 9 min walk
Scope Cafe Rotorua - 11 min walk
Kfc - 15 min walk
Pizza Hut - 8 min walk
About this property
Marsden Stay Rotorua
Marsden Stay Rotorua puts you within a 10-minute drive of Skyline Rotorua. Guests will have free perks such as WiFi and self-parking.
Languages
English
At a glance
Hotel size
56 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 10:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Other information
Smoke-free property
Property amenities
What to do
Hot springs nearby
Services
Front desk (limited hours)
Luggage storage
Room amenities
Be entertained
42-inch Smart TV
Digital TV channels
Home comfort
Heating
Sleep well
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Refundable deposits
Breakage deposit: NZD 100 per stay
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
Bar/lounge
Restaurant
Full-service spa
Outdoor pool
Sauna
Hot tub
The following facilities are closed on Sunday and Saturday:
Bar/lounge
Children's pool
Restaurant
Full-service spa
Outdoor pool
Sauna
Hot tub
Policies
This property does not have lifts.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Marsden Stay Rotorua Hotel
Marsden Stay Rotorua Rotorua
Marsden Stay Rotorua Hotel Rotorua
Frequently asked questions
Does Marsden Stay Rotorua offer free cancellation for a full refund?
Yes, Marsden Stay Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Marsden Stay Rotorua?
Sorry, pets aren't allowed.
Is parking offered on site at Marsden Stay Rotorua?
Yes, there's free self parking.
What are the check-in and check-out times at Marsden Stay Rotorua?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 10:00 AM.
What's the area around Marsden Stay Rotorua like?
Marsden Stay Rotorua is a short 8-minute walk from Rotorua Central Mall and 15 minutes' walk from Tamaki Maori Village.
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Marsden Stay Rotorua Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.4/10
Staff & service
6.2/10
Amenities
6.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
19 November 2024
Nice staff clean , perfect location
Alaa
Alaa, 3-night trip
8/10 Very good
26 November 2024
Being refurbished Rooms were very clean
Staff pleasant and helpful
Quiet
Norman
Norman, 1-night trip
8/10 Very good
19 February 2025
Two night stay
The room was very comfy, the fire alarm did go off three times during our two night stay between 11pm and 7am. The recpetionist was very nice and was greatful we were understanding, a complimentary breakfast would have been nice for the inconvenience, but aside from that beautiful cozy room. The pools were not in use due to maintenance which was a shame, I can imagine when they are they are enjoyable.
Verified traveller
2-night trip
10/10 Exceptional
13 October 2024
Lovely room and staff.
PAM
PAM, 1-night trip
10/10 Exceptional
1 December 2024
Staff were very friendly and helpful,
The place is under renovation but they done the best they could given the circumstances.
Would recommend them
MIKE
MIKE, 1-night trip
10/10 Exceptional
10 November 2024
Great beds, fabulous!
Close to shops, restaurants etc.
Pieter
Pieter, 1-night trip
6/10 Good
3 January 2025
Wish the pool and hot pool were usable
Marania
Marania, 4-night trip
8/10 Very good
5 January 2025
I have been staying there for 2 nights. Room clean staff friendly but one thing I disappointed is no air conditioners.
Lina
Lina, 2-night trip
6/10 Good
18 January 2025
Good price due to being under construction.
No AC
Hannah
Hannah, 2-night trip
8/10 Very good
29 December 2024
beds were very comfortable and very clean.
tv was good with channels, but couldn't find a news channel.
overall was good
could have done with more power points beside bed for phone charing (etc)
Gerard
Gerard, 5-night trip
8/10 Very good
23 December 2024
I was kindly upgraded to a better room which was nice. The staff were all kind happy and very polite.
One thing that put me off a bit was the place looks deralict when you 1st drive in. However the hotel is obviously putting a lot of effort into refurbishing the rooms as mine was nicely presented conpaired to some of the old rooms i saw. I would happily stay there again.
Matt
Matt, 2-night trip
10/10 Exceptional
20 October 2024
Management were absolutely amazing and very helpful
Jillian
Jillian, 2-night trip
8/10 Very good
19 December 2024
The staff was really friendly and nice. The place has new ownership and the rooms are being renovated. Room we were in was very clean only complaint I have is the smell , but that is everywhere. You get used to it. It will be a great place once the pool and the rest of the building is done
Natasha
Natasha, 3-night trip
6/10 Good
21 January 2025
So so as pool looked not healthy and was In plan sight , I understand they r mid renovation mode and the inside of rooms where done there was still a lot of work to do there hope they get there good luck and parking lot was a little mix up as to where your rooms were
Dennis
Dennis, 2-night trip
6/10 Good
4 January 2025
Overall the room was nice as it had recently been renovated, nice bed and sheets. However, the bathroom tiles still hadn’t been cleaned properly, the shower head leaked and was either boiling hot or cold, no hand towel rail. No iron in the room. Staff were super friendly and helpful. The hotel seemed a bit dingy but the rooms were nice once you got inside.
Kalinda
Kalinda, 2-night trip
10/10 Exceptional
16 September 2024
It is renovated and very clean incl. very friendly owner.
Roman
Roman, 1-night trip
6/10 Good
27 December 2024
In maintenance, to be tested next time
Hotel in maintenance, minimum furniture in the room, no laundry, no heated pool.
The staff is very caring though.
Dominique
Dominique, 7-night trip
6/10 Good
5 October 2024
stayed only 1 night, beds comfy. The whole building needs revamp
Andrijana
Andrijana, 1-night trip
4/10 Fair
9 October 2024
This place is still on renovation and it will be better if they put that on their website so we know this before we booked in..... apart from that it was ok
Michael
Michael, 2-night trip
6/10 Good
28 December 2024
Was under construction, no ac in room, limited tea supplies.
Jashu
Jashu, 2-night trip
8/10 Very good
4 December 2024
good
Will
Will, 2-night trip
2/10 Poor
8 February 2025
Very old building Being renovated however renovation workmanship is poor quality Its a rip off for the price No air-conditioning Very poor water supply seems to have been turned down too low takes a very long time to have a decent shower Bathroom is too small Balcony needs to be done up properly to be able to stand out of the room
Surendra
Surendra, 1-night trip
6/10 Good
28 December 2024
I am annoyed that we weren’t told when we booked that the pool and restaurant were under refurbishment, we would have gone elsewhere had we known. Also there was no aircon in the room so in their summer it was really hot. The staff however were super friendly and helpful and it was a good base location for everything we wanted to do.
Louise
Louise, 2-night trip
2/10 Poor
2 January 2025
Bathrooms arent able to be locked, only one keycard given per room, swimming pool seems to be under maintenance for so long, worst of all, no air conditioning or fan provided. Going in summer is not good.
Ashish
2/10 Poor
1 December 2024
The room were superb but the state of the facility was terrible. Run down and dirty.