When you stay at Silver Fern Rotorua Suites & Spa, you'll be within a 10-minute drive of Polynesian Spa and Skyline Rotorua. Guests can visit the spa to be pampered with massages, aromatherapy or manicures and pedicures. A snack bar/deli and free bike rentals are offered, and in-room conveniences at this eco-friendly motel include fridges and microwaves. Fellow travellers love the comfortable beds and helpful staff.
Languages
English
At a glance
Hotel size
25 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 3 per cent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Electric vehicle charging point on site
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Snack bar/deli
What to do
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Mountain biking nearby
Rafting nearby
Zip-lining nearby
Working away
Business centre
Computer station
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Free bike hire
Facilities
2 buildings/towers
Safe-deposit box at front desk
Garden
Full-service spa
Massage/treatment rooms
Traditional architecture
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
IPod docking station
DVD player
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Pillow menu
Bed sheets provided
What to enjoy
Balcony or patio
Freshen up
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free newspapers
Free WiFi
Phone
Food and drink
Fridge
Microwave
Kitchenette
More
Daily housekeeping
In-room safe
Special features
Spa
Silver Fern Spa Studio has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Awards and affiliations
Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 3 per cent
Children & extra beds
Cots/infant beds are available for NZD 10.0 per day
Guests must contact this property in advance to reserve high chair
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Cashless transactions are available.
Also known as
Silver Fern Accommodation
Silver Fern Accommodation Motel
Silver Fern Accommodation Motel Rotorua
Silver Fern Accommodation Rotorua
Silver Fern Rotorua Hotel Rotorua
Silver Fern Rotorua Hotel
Silver Fern Accommodation Spa
Silver Fern Rotorua Suites &
Silver Fern Accommodation Spa
Silver Fern Rotorua Suites Spa
Silver Fern Rotorua Suites & Spa Motel
Silver Fern Rotorua Suites & Spa Rotorua
Silver Fern Rotorua Suites & Spa Motel Rotorua
Frequently asked questions
Does Silver Fern Rotorua Suites & Spa offer free cancellation for a full refund?
Yes, Silver Fern Rotorua Suites & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Silver Fern Rotorua Suites & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Silver Fern Rotorua Suites & Spa?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Silver Fern Rotorua Suites & Spa?
Check-in start time: 2:00 PM; check-in end time: 8:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Silver Fern Rotorua Suites & Spa and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy other amenities such as spa services and a garden.
Does Silver Fern Rotorua Suites & Spa have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a fridge, a microwave and a coffee maker.
Does Silver Fern Rotorua Suites & Spa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Silver Fern Rotorua Suites & Spa like?
Silver Fern Rotorua Suites & Spa is a short 14-minute walk from Whakarewarewa: The Living Maori Village and 18 minutes' walk from Rotorua Central Mall. Travellers love the motel's prime location.
Silver Fern Rotorua Suites & Spa Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Good
16 November 2024
Dated, not as advertised, misleading photos
Definately not 5 star, the room I had was really old and dated. The bathroom needs ripped out and totally redone. There is a lot of noise from upstairs and outside and it's very exposed (two sets of patio doors each side of bedroom) I didn't feel very safe. I put my cases against the doors.
The place doesn't match the photos at all, it's very misleading which is what's disappointing, for the rating and the price charged there are much nicer places. I also stayed in the Rydges hotel which was less money and much more comfortable.
Carol
Carol, 2-night trip
Verified Hotels.com guest review
2/10 Poor
15 November 2024
Fahim
Fahim, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Great Spa
The hotel and spa tubs are amazing. The overall experience was as expected.
The only improvement to suggest is to upsize their beds in the 2 bedroom suits as queen size bed was quite small.
Abdullah
Abdullah, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 September 2024
Helen
Helen, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
18 August 2024
Misleading advertising.
Sara
Sara, 1-night romance trip
Verified Expedia guest review
8/10 Very good
11 August 2024
It is very convenient.
Vincent
Vincent, 2-night family trip
Verified Expedia guest review
8/10 Very good
29 July 2024
Lovely motel
Jane
Jane, 1-night romance trip
Verified Expedia guest review
8/10 Very good
29 July 2024
Great family rooms
Glenda
Glenda, 2-night trip
Verified Expedia guest review
10/10 Exceptional
26 July 2024
Great motel, handy for all that Rotorua offers.
William
William, 3-night trip
Verified Wotif guest review
8/10 Very good
21 July 2024
DELANEY
DELANEY, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 July 2024
A very welcoming facility with a hot tub in the room and many amenities if you choose to eat in. A loveseat to not be limited to the bed or table and chairs. The only two issues we had and were not terrible is that it was very moist in the room unless you left the windows open, which I was taught not to do in winter :) and the second night there was a female running outside yelling help near 9- 9:30 pm. We resisted the thought to actually leave our room and the issue seemed to be resolved between the two individuals- just disconcerting. Nothing much the establishment could do, but thought we were in a safe area. Overall we would considered returning if in the area.
Amy
Amy, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 July 2024
Great
Basie
Basie, 1-night romance trip
Verified Expedia guest review
6/10 Good
18 July 2024
Good stay nice location and facilities, windows and curtains could do with attention as they were very damp and dirty.
Mathew
Mathew, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 July 2024
Nick
Nick, 2-night trip
Verified Expedia guest review
8/10 Very good
16 July 2024
Lisa
Lisa, 1-night trip
Verified Wotif guest review
8/10 Very good
15 July 2024
Mayumi
Mayumi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 July 2024
The property is dated, but quite comfortable. Dated as in the furniture and decor aren’t brand new but this doesn’t take away from the comfort of the bed and rooms. The staff were super helpful and nice and the rooms are very clean. The bed was just comfortable and the in-room spa was a perfect way to end the day.
Consuelo
Consuelo, 2-night family trip
Verified Expedia guest review
8/10 Very good
6 July 2024
I loved the room it had everything we needed my husband enjoyed the spa was very relaxing thanks again, we will definitely be back.
Mr and Mrs Fred.
Lorretta
Lorretta, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 July 2024
Marissa
Marissa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 July 2024
Awesome 😊
Joshua
Joshua, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 June 2024
Old property but well kept. Stayed in 2 bedroom apartment. Very convenient for families with kids. Kitchenette is useful. Spa in bathroom is a treat after a busy day out. Split unit air-conditioning available. Convenient location, short drive (few minutes) to city centre.
Mohammad
Mohammad, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
9 June 2024
I would definitely stay there again. The host was very courteous. The suite was lovely and clean, with great facilities and car park right outside the door.
Perfect after a long roadie with kids 🙂
Pauline
Pauline, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
8 June 2024
The staff were very friendly, welcoming and helpful. Good size room and we enjoyed the spa bath. Would definitely stay again.