Staycity Aparthotels, London, Heathrow

4.0 star property
Riverfront Hayes aparthotel with restaurant, connected to the convention centre

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Staycity Aparthotels, London, Heathrow

Restaurant
Premium bedding, laptop workspace, soundproofing, iron/ironing board
Lobby
Exterior
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Kitchen

Main amenities (12)

  • 269 apartments
  • Weekly housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • Coffee shop/cafe
  • 24-hour front desk
  • Front desk safe
  • Corner/local shop
  • Snack bar/deli
  • Laundry service

Feel at home (6)

  • Children stay free
  • Kitchen
  • Private bathroom
  • Television
  • Laundry facilities
  • Lift

Room options

Available filters for rooms
Showing 7 of 7 rooms

Studio

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
Premium bedding
Hairdryer
  • 25 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Standard Apartment, 2 Bedrooms, 2 Bathrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
  • 58 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 3 Single Beds and 1 Double Sofa Bed OR 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

Standard Apartment, 2 Bedrooms (1 bathroom)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
  • 50.0 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Standard Apartment, 1 Bedroom (Twin)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Executive Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
Sofa bed - twin
Premium bedding
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

Standard Double Room

Highlights

Soundproofed
Air conditioning
Kitchen
Fridge
HDTV
5 bedrooms
Premium bedding
Private bathroom
  • 17 sq m
  • 5 bedrooms
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Standard Apartment, 1 Bedroom (Double)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Map
High Point Village, Station Approach, Hayes, England, UB3 4FL

What's nearby

  • London Motor Museum - 5 min walk
  • Stockley Park - 15 min walk
  • Brunel University - 6 min drive
  • Twickenham Stadium - 14 min drive
  • Wembley Stadium - 18 min drive

Getting around

  • Heathrow Airport (LHR) - 15 min drive
  • Farnborough (FAB) - 32 min drive
  • London (LTN-Luton) - 61 min drive
  • Gatwick Airport (LGW) - 73 min drive
  • London (STN-Stansted) - 86 min drive
  • London (LCY-London City) - 92 min drive
  • London (SEN-Southend) - 109 min drive
  • Hayes & Harlington Station - 2 min walk
  • Southall Station - 5 min drive
  • West Drayton Station - 7 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Orlando - ‬6 min walk
  • ‪The Botwell Inn - ‬8 min walk
  • ‪Costa Express - ‬5 min walk
  • ‪Subway - ‬6 min walk

About this property

Staycity Aparthotels, London, Heathrow

When you stay at Staycity Aparthotels, London, Heathrow, you'll be within a 15-minute drive of Windsor Castle and Royal Botanic Gardens, Kew. After a workout at the fitness centre, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Apartments feature kitchens, LCD TVs and premium bedding.

Languages

English, French, German, Greek, Hindi, Hungarian, Italian, Lithuanian, Polish, Romanian, Russian, Spanish

At a glance

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests driving to the property should contact this property in advance (e.g. directions)
  • For more details, please contact the property using the information on the booking confirmation
  • Guests who wish to book breakfast are encouraged to contact the property before arrival to pre-book it and receive a discounted breakfast price.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (GBP 15 per day)
  • Wheelchair-accessible parking available
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Family friendly

  • Children stay for free (see details)

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Toaster
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: GBP 10 for adults and GBP 5.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Rainfall shower head
  • Towels provided
  • Hairdryer

Entertainment

  • LCD TV with digital service
  • TV in a common area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Low-height worktop and sink
  • Soundproofing
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Corner/local shop
  • 24-hour front desk

Location highlights

  • Connected to the convention centre
  • On the river
  • Near the airport
  • Near a train station
  • In the business district
  • In the city centre
  • In the suburbs
  • On the Strip

Things to do

  • Fitness centre
  • Fitness facilities nearby
  • Theme parks nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 269 rooms
  • 8 floors
  • 1 building
  • Built in 2012

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 10 for adults and GBP 5.00 for children
  • Early check-in can be arranged for an extra charge of GBP 10 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Housekeeping is available for an extra charge and varies based on unit size

Renovations and closures

This property is closed from 24 November 2022 to 31 December 2023 (dates subject to change).

Parking

  • Self-parking costs GBP 15 per day
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Apartments London Heathrow
London Heathrow Apartments
Serviced Apartments London Heathrow
Staycity Heathrow
Staycity London
Staycity London Heathrow
Staycity London Heathrow Apartments
Staycity London Heathrow Serviced Apartments
Staycity Aparthotels London Heathrow Apartment Hayes
Staycity Serviced London Heathrow
Staycity Serviced Apartments London Heathrow Apartment Hayes
Staycity Serviced Apartments London Heathrow Apartment
Staycity Serviced Apartments London Heathrow Hayes
Staycity Aparthotels London Heathrow Apartment
Staycity Aparthotels London Heathrow Hayes
Staycity Aparthotels London Heathrow Hayes UK - Greater
Staycity Aparthotels London Heathrow
Staycity Aparthotels, London, Heathrow Hayes
Staycity Aparthotels, London, Heathrow Aparthotel
Staycity Aparthotels, London, Heathrow Aparthotel Hayes

Frequently asked questions

Is Staycity Aparthotels, London, Heathrow currently open?
This property is closed from 24 November 2022 to 31 December 2023 (dates subject to change).
Does Staycity Aparthotels, London, Heathrow offer free cancellation for a full refund?
Yes, Staycity Aparthotels, London, Heathrow does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Staycity Aparthotels, London, Heathrow?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Staycity Aparthotels, London, Heathrow?
Yes. Self-parking costs GBP 15 per day. Parking spaces may be limited.
What are the check-in and check-out times at Staycity Aparthotels, London, Heathrow?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge of GBP 10 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Staycity Aparthotels, London, Heathrow and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Staycity Aparthotels, London, Heathrow?
Yes, there's an on-site restaurant.
Does Staycity Aparthotels, London, Heathrow have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a toaster, cookware and a fridge.
What's the area around Staycity Aparthotels, London, Heathrow like?
Staycity Aparthotels, London, Heathrow is located on the Strip in Botwell, a short 2-minute walk from Hayes & Harlington Station and 15 minutes' walk from Stockley Park.

Staycity Aparthotels, London, Heathrow Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Exceptional

Exactly what we needed. Spot along train route. Clean facility with accommodating staff.
Verified Expedia guest review

10/10 Exceptional

Samantha, 3-night trip
Verified Expedia guest review

10/10 Exceptional

tomas, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Richard, 2-night trip
Verified Expedia guest review

8/10 Very good

Location of the property is big plus as it is just in front of Hayes & Harlington station. Only problem was corridors of the property were smelling. Apartment was nice and clean
Satender, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Have stayed here twice. The first time was an upgrade to a 2 bedroom suite. The suite itself was nice but it was so very far from the lobby which was inconvenient and the hallways were very grungy looking and dark. The 2nd stay I asked for something closer to the lobby which was way smaller being just like a hotel room but it was really bright and clean, close to the lobby and still had the same kitchenette and table as the other suite, which is so very handy. The property is extremely convenient for catching the train to Heathrow with the train station being practically outside the front lobby. The suites are very soundproof. The lobby staff were really nice, friendly and helpful but at times the line up was very long to speak with them so maybe more staff would help. The area around the property is nice and it was so handy having a Tesco close by. There's other shops just a block or 2 away but then it becomes like another world, extremely busy and overcrowded. I was hoping there would be more pubs around but there was only a couple of really small one's and they didn't serve food.
Debra, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent Transport to Heathrow Airport
wai chi, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Verified Ebookers guest review

10/10 Exceptional

Ali, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alysa, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I was pleasantly pleased with the property location and condition. The Elizabeth line with a direct line to London Paddington is directly across the street. Surrounding the property are residential buildings giving a “neighborhood” feel which was great for my family as we stayed there for 2 weeks. Just a short walk is shopping, restaurants, a park, places of worship. The staff at the hotel are very professional. There is a bar in the lobby that offers snacks and pizza. There is an on-site restaurant, laundry, and gym. My only criticism is the lack of housekeeping. The room is serviced after 4 nights, then again after 7. I would prefer and suggest every 4 nights. Seven is too long of a wait for housekeeping services.
Joanne, 14-night family trip
Verified Expedia guest review

8/10 Very good

Excellent location if you need to get into the metropolis or points west (e.g., Oxford). A well-stocked Tesco next door is also very convenient. Rooms are comfortable and well-equipped. My only caution is housekeeping, which is hit-or-miss: they did not refresh my room as scheduled and when they did, they left the floor unswept, didn't change all the sheets, a few other things. Speaking to the front desk sorted most of these issues.
Mark, 27-night trip
Verified Orbitz guest review

10/10 Exceptional

Very friendly staff, helpful, clean hotel
Angela, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Yelduz, 8-night trip
Verified Hotels.com guest review

6/10 Good

Very convenient, metro in front of the hotel. Rooms are clean and spacious. If you need a Heathrow hotel, this is a great option.
raynier, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Not in a very good area. Whole building smelled very bad. I understand people are cooking in their rooms but it was beyond disgusting. Rooms did not feel clean in the inside.
Chantal, 1-night family trip
Verified Expedia guest review

8/10 Very good

Brandon, 1-night trip
Verified Expedia guest review

8/10 Very good

Jennifer, 1-night trip
Verified Expedia guest review

8/10 Very good

I've stayed here a few times over the years due to the location, amenities and ease of getting in to central London. The apartments are well appointed and clean, and the price is reasonable for London. It's ideal if you're driving to London due to the secure car park (you do have to pay extra for parking) and it's easy to get to from the motorway network. Hayes train station is next door and you can be in central London in under 20 minutes. It's also great for getting to Windsor. The staff were all helpful and polite.
Justin, 1-night family trip
Verified Ebookers guest review

10/10 Exceptional

Close to train.
Lee, 2-night trip
Verified Expedia guest review

8/10 Very good

Great value for London stay
The hotel is conveniently located to bus and train lines. This is a big plus in the London area. The rooms are spacious. There are laundry, gym and restaurants on site.
Brian, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Homely place but rates have been rising to uncomfortable level
Gbesimi, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Convenient location and friendly staff. The room was well equipped, spacious and comfortable. The price was also reasonable.
Xiaochen, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The staff were very friendly and helpful
David, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was superb.
The room and bath were nice, the hotel was clean. The staff were very, very kind and helpful. It is right beside a train station, but I did not hear and city noise. The only challenge was getting a taxi to take me there from Heathrow. Directly across the street from the hotel is a designated spot for taxis to drop off hotel guests, but the drivers don’t know this. It was a challenge. But the train, buses and subway stops are right at the hotel door, so use them instead. The area was walkable and I visited nearby businesses.
Marian, 1-night trip
Verified Hotels.com guest review