Imagine Marco puts you in a great location, within a 15-minute walk of Melbourne Convention and Exhibition Centre and Crown Casino. For a bit of exercise, you can visit the fitness centre, or go for a swim in the outdoor pool. Apartments feature bonuses such as kitchens and washers/dryers, along with balconies and flat-screen TVs. Fellow travellers love the helpful staff and location.
Languages
Chinese (Mandarin), English
At a glance
Property size
176 apartments
Arranged over 39 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 10 AM
Special check-in instructions
The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The general deposit is payable by credit card on the date of arrival.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Pool/Spa
Outdoor pool
Internet
Free WiFi
Parking and transport
No on-site parking available
Family friendly
Children stay for free (see details)
Kitchen
Fridge (full size)
Stovetop
Microwave
Oven
Dishwasher
Electric kettle
Toaster
Cookware/dishes/utensils
Coffee/tea maker
Bedrooms
Bed sheets provided
Bathrooms
Shower
Free toiletries
Towels provided
Hairdryer
Living spaces
Living room
Dining room
Sitting area
Entertainment
55-inch flat-screen TV with digital service
Outdoor areas
Balcony
Terrace
Barbecue
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
1 meeting room
Climate control
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Soundproofing
Step-free path to entrance
Wheelchair-accessible (with limits)
Wheelchair-accessible registration desk
Wheelchair-accessible path to lift
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Safe
Iron/ironing board
Phone
Luggage storage
Blackout curtains
Safe at front desk
24-hour front desk
Location highlights
In the shopping district
In the entertainment district
Things to do
Fitness centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
General
176 rooms
39 floors
2 buildings
Built in 2016
Fees & policies
Refundable deposits
Deposit: AUD 150.00 per stay
Optional extras
Credit card charges are subject to an extra charge of 1.5 per cent
Children & extra beds
Cots/infant beds are available for AUD 20.0 per day
Policies
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Imagine Marco Apartment Southbank
Imagine Marco Apartment
Imagine Marco Southbank
Imagine Marco Southbank
Imagine Marco Aparthotel
Imagine Marco Aparthotel Southbank
Frequently asked questions
Does Imagine Marco offer free cancellation for a full refund?
Yes, Imagine Marco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Imagine Marco?
Yes, there's an outdoor pool.
Are pets allowed at Imagine Marco?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Imagine Marco?
Sorry, there's no on-site parking at Imagine Marco.
What are the check-in and check-out times at Imagine Marco?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 10 AM.
What is there to do at Imagine Marco and nearby?
Imagine Marco has an outdoor pool and a fitness centre.
Does Imagine Marco have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a toaster and cookware.
Does Imagine Marco have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Imagine Marco like?
Imagine Marco is a short 11-minute walk from Melbourne Convention and Exhibition Centre and 12 minutes' walk from Crown Casino. Travellers love the aparthotel's prime location.
Imagine Marco Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very good
29 January 2025
Stewart D
Stewart D, 7-night trip
Verified Hotels.com guest review
8/10 Very good
16 January 2025
Great Place But Service Could Be Better!
A great place to stay thats close to the CBD and walking distance to some great places. Amazing views even though we weren't that high up. Great that there's a Woolworths and Cafe a few minutes walk away, as theres no facilties at the hotel other than self catering. There's also no support with luggage so be prepared to move it around yourself, including the stairs to enter. There is a small lift near the entrance but its super slow. The place wasn't as clean as we'd liked either, as there was this white powdery dust everywhere and on top of things.
RIK
RIK, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
15 January 2025
Good choice
Good location for the price, amazing views and good facilities in the apartment
Verified traveller
4-night trip
Verified Hotels.com guest review
8/10 Very good
28 November 2024
Nice apartment-hotel, would stay again
Convenient location for supermarket and 600m to Southbank riverside. Nice apartment-hotel room, with good views of the Bay and Albert Park from the 30th floor. Would definitely stay again.
Grateful to the lady at check-in who sorted my room for me when the first one wasn't quite what I thought I'd booked.
Didn't use the pool but it looked good. Gym looked okay.
Jonathan
Jonathan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
A great place to stay
John
John, 2-night trip
Verified Hotels.com guest review
8/10 Very good
29 October 2024
Booked through lastminute.com.au and told upon arrival that the room i had booked was sold out ( sky high room lvl 20 ) and was given a room on level 13 and told that it was my fault for not booking direct through the hotel so they were unwilling to help resolve the issue but i was assured i would love the view from my room.. my view was of the entrance to the burnley tunnel so that was disappointing to say the least but otherwise my stay was pleasant, quiet and uninterrupted.
Daniel
Daniel, 2-night romance trip
Verified Lastminute guest review
8/10 Very good
18 October 2024
A great view of the bay, spotlessly clean. All facilities working and well positioned. We had everything we needed
Anna
Anna, 2-night family trip
Verified Wotif guest review
10/10 Exceptional
18 October 2024
I was a bit concerned re the negative reviews I read after booking, however nothing to worry about at all. Great helpful staff, clean room, comfy bed, fabulous water pressure in shower, double glazed windows so lovely & quiet. Highly recommend & happy to stay again.
Michelle
Michelle, 1-night trip
Verified Wotif guest review
10/10 Exceptional
8 October 2024
Very good
Albert
Albert, 1-night trip
Verified Expedia guest review
2/10 Poor
3 October 2024
Jordan
Jordan, 21-night trip
Verified Expedia guest review
10/10 Exceptional
1 October 2024
We loved the sky high room and the city view. Very modern facility
Amanda
Amanda, 2-night trip
Verified Wotif guest review
10/10 Exceptional
1 October 2024
Walking distance to Crown
Alex
Alex, 3-night trip
Verified Wotif guest review
6/10 Good
28 September 2024
It was alright if you’re looking for a modest stay.
The low ratings are due to ceiling painting coming off (a lot) in the shower and the hallway smelling bad (a lot).
The rest was fine
Victoria
Victoria, 5-night business trip
Verified Expedia guest review
6/10 Good
26 September 2024
The pool was closed for maintenance and this was not disclosed prior to checking in, not was any compensation offered. Of course this is our of hotel management control but was a main feature of consideration in choosing this hotel so we were very disappointed that not into was it inaccessible but staff were unable to give an estimate of when it might be open again. It was closed for the duration of our stay. We also noticed that there were noisy drafts in our room due, we think, to window seal being inadequate. Other than that it was a nice apartment, nicely cleaned and maintained. Staff were friendly.
Sarah
Sarah, 4-night business trip
Verified Expedia guest review
8/10 Very good
22 September 2024
Overall the stay was good, great views and the room layout was flexible for 3 people. However I felt it was quite poor to have bars of soap with no area to have it sit on both the bathroom and kitchen. A hand soap pump would have been a lot better. Also has a sachet of dishwashing liquid and 1 toilet roll - this felt very cheap.
Bronwyn
Bronwyn, 2-night family trip
Verified Wotif guest review
8/10 Very good
14 September 2024
Convenient location
Convenient location. Traffic noise was evident
Verified traveller
3-night trip
Verified Hotels.com guest review
6/10 Good
9 September 2024
Darryn
Darryn, 3-night trip
Verified Hotels.com guest review
4/10 Fair
6 September 2024
There was no secure parking within ten minutes walking distance, which was disappointing as last time I visited there was parking on site, which is now used by live in guests.
Sharyn
Sharyn, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 September 2024
No hot water on the first night after I had been traveling since 4am that morning. Some brown marks on one of my pillow cases.
Hotel was otherwise excellent. Great location, room was well equipped and staff were lovely.
Sarah
Sarah, 3-night business trip
Verified Wotif guest review
10/10 Exceptional
30 August 2024
Amazing
Burak
Burak, 2-night trip
Verified Expedia guest review
10/10 Exceptional
26 August 2024
Craig
Craig, 3-night trip
Verified Wotif guest review
10/10 Exceptional
25 August 2024
Marie
Marie, 1-night trip
Verified Wotif guest review
10/10 Exceptional
25 August 2024
Judith
Judith, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 August 2024
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
12 August 2024
The property is okay, with a Woolworth just across the street and river in walking distance. The services are very basic, staff are amateur with no customer service experience, you have to ask every time you need something. Besides there is no phone in the room and you have to go downstairs every time you need something. The air conditioning is centrally controlled and is not comfortable most of the time with no control from the room. The staff miss basic things for instance we had booked and paid for a cot for our baby which was not set up for us. Cleaners missed our room a couple of times. We asked for a garbage bag from reception and they simply said we do not have them here and cleaning staff have left! Do not recommend, with this price you can find better options.