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Residence Inn by Marriott Playa del Carmen

3.5 star property
Suburban hotel with outdoor pool, near Centro Maya Shopping Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn by Marriott Playa del Carmen

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Rooftop terrace
Golf
Studio, 1 King Bed with Sofa bed, Balcony, Garden View
In-room safe, laptop workspace, blackout curtains, soundproofing

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Connecting rooms available
  • Bar
  • Free breakfast
  • Pet-friendly
  • 24/7 front desk
  • Gym
Main amenities
  • Housekeeping (on request)
  • Outdoor pool
  • Rooftop terrace
  • 24-hour fitness centre
  • Pool bar
  • 24-hour business centre
  • Conference centre
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Free food/drink shopping service
  • Computer station
For families
  • Children stay free
  • Free cots/infant beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
The price is NZ$133
includes taxes & fees
7 Dec - 8 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 King Bed

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 41.06 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Balcony, Golf View

Suite, 2 Bedrooms, Balcony, Golf View | Living area

Suite, 2 Bedrooms, Balcony, Golf View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 66.15 sq m
  • Golf view
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds, Balcony, Garden View

Studio, 2 Queen Beds, Balcony, Garden View

Studio, 2 Queen Beds, Balcony, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 50.67 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Garden View

Studio, 1 King Bed with Sofa bed, Balcony, Garden View

Studio, 1 King Bed with Sofa bed, Balcony, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 41.37 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 2 Queen Beds

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 50.37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers

Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel

Pool
Free breakfast
Free parking
Free WiFi
9.2 out of 10, Wonderful, (904)
The price is NZ$181
includes taxes & fees
6 Dec - 7 Dec
Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel
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About the area

Map
Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717

What's nearby

  • Playacar Golf Club - 19 min walk - 1.7 km
  • Quinta Avenida - 5 min drive - 3.0 km
  • Playa del Carmen Maritime Terminal - 5 min drive - 3.1 km
  • Playa del Carmen Main Beach - 10 min drive - 3.4 km
  • Xcaret Eco Theme Park - 10 min drive - 7.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13 miles/20.9 km

Restaurants

  • ‪Rosa Roja - ‬6 min drive
  • ‪El Gaucho Steakhouse - ‬6 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪RIU Lupita Resort - ‬16 min walk
  • ‪Starbucks - ‬6 min drive

About this property

Residence Inn by Marriott Playa del Carmen

Residence Inn by Marriott Playa del Carmen features a rooftop terrace and puts you a short five-minute drive from Quinta Avenida and Playa del Carmen Maritime Terminal. After splashing around at the outdoor pool, you can unwind with a drink at the pool bar. Also, Xplor Theme Park and Ferry to Cozumel are within a short drive. The helpful staff and overall value get great marks from fellow travellers.

Languages

English, Spanish

At a glance

Hotel size

  • 149 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • Poolside bar
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free food/drink shopping service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2021
  • ATM/banking
  • Rooftop terrace
  • Rooftop garden
  • Television in common areas
  • Communal living room
  • 24-hour fitness centre
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 124
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 61
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed-captioned TV
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 61
  • Grab bar in shower
  • Shower grab bar height (centimetres): 61
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool access ramp on site
  • Area rugs in public areas
  • Area rugs in room
  • Smooth flooring in room
  • Tile flooring in public areas

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Full-sized fridge/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Griddle
  • Toaster
  • Cookware, dishes and utensils
  • Dishwasher
  • Dining table

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Cleaning supplies

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Service fee: USD 3 per accommodation, per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen

Frequently asked questions

Does Residence Inn by Marriott Playa del Carmen offer free cancellation for a full refund?
Yes, Residence Inn by Marriott Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Residence Inn by Marriott Playa del Carmen?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Residence Inn by Marriott Playa del Carmen?
Yes, cats and dogs are welcome. There's a charge of USD 20 per pet, per night, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
What are the check-in and check-out times at Residence Inn by Marriott Playa del Carmen?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Residence Inn by Marriott Playa del Carmen?
No, this hotel doesn't have a casino, but Riviera Gran Casino (4-min drive) is nearby.
What is there to do at Residence Inn by Marriott Playa del Carmen and nearby?
Residence Inn by Marriott Playa del Carmen has an outdoor pool and a 24-hour fitness centre.
Does Residence Inn by Marriott Playa del Carmen have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and a griddle.
What's the area around Residence Inn by Marriott Playa del Carmen like?
Residence Inn by Marriott Playa del Carmen is located on the Strip in Playacar, a short 19-minute walk from Playacar Golf Club and 10 minutes' walk from Centro Maya Shopping Center. Travellers love the hotel's prime location.

Residence Inn by Marriott Playa del Carmen Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

It was great loved two two bedrooms that was amazing for the family thank you
Margie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alex, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adriana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stacey, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

William, 21-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lindo hotel para pasar la noche si vas a hacer otr
Hotel en excelentes condiciones, buen estacionamiento, buen tamaño de habitaciones. Solo el desayuno es mi queja, es desabrido y poco variado.
Patricio Alberto, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Guido, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Muy comodo. El personal de lo mejor el desayuno excelente 👌
Maria G, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Aunque fue solamente una noche, me sorprendió la atención y las instalaciones, créanme que volvería y tomaré en cuenta este concepto de hospedaje. Excelente servicio, calidad y atención en los alimentos
Baruch, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gerardo Rafael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great rooftop pool! Easy access to all activities.
Elizabeth, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Michelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gran hotel
Excelente
JESUS MANUEL, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A Great week in Playa Del Carmen
This hotel was a great place for our family of 26 to stay during our week long vacation. The staff was great. The breakfast each morning was wonderful! The 2 bedroom room had full kitchens and 2 bedrooms. They were clean and comfortable. Would recommend. Rooftop pool was nice.
Connie, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

The room didn't had shower curtain nobody ever came to put one we wasn't in the room for much because we was always outside doing activities and the room temperature always was lock I had to call everyday so they can unlock the thermostat so I can change the temperature .The staff was all amazing
Jennefer, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Isidro, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Fun Family trip
We spent 7 nights here. Staff was very helpful and friendly. Breakfast each morning was excellent variety and very good. Rooms were spacious and cleaned daily. Would recommend highly. Only downside is you need to have transportation to get to Playa Del Carmen. No walkable streets near by.
Connie, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Luis, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Claudia, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

james, 13-night trip
Verified Expedia guest review

10/10 Exceptional

fredy, 1-night trip
Verified Expedia guest review

6/10 Good

Lisa, 4-night trip
Verified Expedia guest review

2/10 Poor

Ciro, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

is the best location for a family travelling with small kids
Claudia, 1-night family trip
Verified Expedia guest review