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Sofía by Bunik

2.5 star property
Hotel with 2 outdoor pools, near Quinta Avenida

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sofía by Bunik

Rooftop terrace
Rooftop terrace
Superior Loft
Deluxe Loft | Private kitchen
Superior Loft | Private kitchen

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
  • Pool
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • 2 outdoor pools
  • Beach towels
  • Spa services
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Multilingual staff
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Kitchenette
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout curtains
The price is NZ$135
includes taxes & fees
8 Jan - 9 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premium Loft

Premium Loft

Premium Loft

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Free extra futon mattress
  • 50.22 sq m
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Sofa Bed

View all photos for Superior Loft

Superior Loft

Superior Loft

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Free extra futon mattress
  • 50.22 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Studio

Traditional Studio

Traditional Studio

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
LED TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Microwave
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Loft

Deluxe Loft

Deluxe Loft

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 34.62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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9.0 out of 10, Wonderful, (1001)
The price is NZ$227
includes taxes & fees
5 Jan - 6 January 2025
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About the area

Map
Calle 24 Nte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720

What's nearby

  • Quinta Avenida - 6 min walk
  • Quinta Alegría Shopping Mall - 7 min walk
  • Mamitas Beach - 11 min walk
  • Playa del Carmen Main Beach - 11 min walk
  • Playa del Carmen Maritime Terminal - 3 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.5 miles/20.2 km

Restaurants

  • ‪Choux Choux Cafe - ‬2 min walk
  • ‪La Ceiba de la 30 - ‬3 min walk
  • ‪Papa Charly - ‬3 min walk
  • ‪Basic Foodie - ‬2 min walk
  • ‪Lali Pastelería - ‬2 min walk

About this property

Sofía by Bunik

Sofía by Bunik offers a great location, putting you within a 15-minute walk of Quinta Avenida and Mamitas Beach. There are 2 outdoor pools, a terrace and in-room conveniences such as fridges and microwaves. The pool and helpful staff get great marks from fellow travellers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 45 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

What to do

  • Pool table

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Beach towels

Facilities

  • Terrace
  • 2 outdoor pools
  • Spa services
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible concierge desk

Room amenities

Be entertained

  • 32-inch LED TV

Home comfort

  • Air conditioning
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 25+ Mbps)

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchenette
  • Cookware, dishes and utensils
  • Blender

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Sofía by BUnik Hotel
Sofía by BUnik Playa del Carmen
Sofía by BUnik Hotel Playa del Carmen

Frequently asked questions

Does Sofía by Bunik offer free cancellation for a full refund?
Yes, Sofía by Bunik does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sofía by Bunik?
Yes, there are 2 outdoor pools.
Are pets allowed at Sofía by Bunik?
Sorry, pets aren't allowed.
Is parking offered on site at Sofía by Bunik?
Sorry, there's no on-site parking at Sofía by Bunik.
What are the check-in and check-out times at Sofía by Bunik?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Sofía by Bunik?
No, this hotel doesn't have a casino, but Riviera Gran Casino (11-min walk) is nearby.
What is there to do at Sofía by Bunik and nearby?
Sofía by Bunik has 2 outdoor pools and spa services.
Does Sofía by Bunik have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a fridge, a microwave and cookware.
What's the area around Sofía by Bunik like?
Sofía by Bunik is a short 6-minute walk from Quinta Avenida and 11 minutes' walk from Mamitas Beach. Travellers say that the hotel is in a great location.

Sofía by Bunik Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great location ,proximity to everything ,beach ,re
Giuseppe, 12-night trip
Verified Hotels.com guest review

10/10 Exceptional

Moises, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Zach, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful property. Friendly helpful service
Nathaniel, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Sungjin, 4-night trip
Verified Hotels.com guest review

8/10 Very good

robert, 5-night trip
Verified Hotels.com guest review

8/10 Very good

8 out of 10
Location is very good. Receptionist was kind and helpful. Easy to go to downtown and Megamart. I stayed in room 309. Room was clean. However, hot water is not available, and water pressure is very low. Except for the water issue, it is a good hotel.
Sungjin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 2-night trip
Verified Hotels.com guest review

6/10 Good

Unprofessional customer Experience
• We mistakenly booked 6 nights instead of 7; returned two hours after checkout to find belongings removed. • Staff tried contacting us at 1:06 but stated the would remove items by 1:11 throwing them carelessly into bags. Passports and other valuables were scattered without care. • Manager was dismissive, interrupted us, and unapologetically said, “This is how we operate.” • Policy states they can charge for another night, but they claimed they couldn’t, forcing us to rebook a more expensive room online. • When we expressed our concerns, the manager said, “Go write a review; it doesn’t matter—we have a business to run.” • Rooms were okay, but the lack of professionalism and empathy overshadowed everything. If you stay here, don’t expect top-tier customer service or care for guests most of the staff didnt even greet us throughout the week.
Chelsea, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patricio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marisela, 2-night trip
Verified Hotels.com guest review

6/10 Good

Condo problems are plenty
First of all, the staff are helpful and willing to do whatever they can. BUT,some things in these condos cannot be fixed or repaired. No hot water in any of the showers. Sewer smells everywhere around the property. Jaccuzi not in operation.Very hot in the hallways and the elevator.The rooftop pool is very nice, even though the water is very cold, at best.Poolside bar not in operation either. Sugar ants under the sink area as well.On our second month we started of having problems with Visa payment. Not Visa' s fault they say, nor is it the condos problem. Had to get cash in order to stay in December. Reception young lady was helpful so I could max out my withdrawal at the ATM and pay it over 3 days. Not what you want, or need, to do on a nice warm vacation.
Peter, 28-night trip
Verified Hotels.com guest review

4/10 Fair

Lack of emergency response and care
My family got stuck in the elevator due to a power outage for almost an hour. They did not have a generator, and we had to call 911 since the company managing the elevator was not responding. Additionally, the property did not have the emergency key to the elevator. I had booked two rooms, but due to the emergency, we lost access to one of them. The staff did not have a master key or any means to open the room, and we had to wait approximately four hours to regain access after the elevator incident. Furthermore, we overheard during the interaction with the firemen that the property lacks many basic safety protocols. Besides the absence of a generator, there were no emergency lights, and the person at the reception did not have access to a master or emergency key. Despite all of this, we did not receive an apology or any form of compensation from the property.
Alicia, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Pascale, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Hector, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Marisela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anna at the front desk is awesome. We walked in and she had a big smile, and was professional and efficient.
Chern, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Anna at the front desk was awesome. Walked into a great big smile and she was very polite, professional, and friendly. Had everything ready for my rooms. Also made sue I received my platinum upgrade. Same at checkout. I will always stay her when in Playa
Chern, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Betzaida, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and comfortable room. Roof top pool was very clean and enjoyable Staff was helpful and professional
Cesar, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The staff, Mich and Josh, were excellent! They were very accommodating and helpful. I remember struggling with the parking. The parking meters only accept coins which we didnt have at that time. Josh generously lent us money and Mich even came out to explain to us how it works. These things made a big impact to our impression of the place - easier to let go of minor things. Overall, this place for the price is great.
Mary Desiree, 2-night family trip
Verified Expedia guest review

8/10 Very good

Positives: Price was $50 a night Full Kitchen with Fridge, stove, coffee maker. Huge grocery store close by, plus a 7-11 near by. Amazing rooftop pool with area to BBQ!! Nice little balcony in room Elevator was nice and new and quick. Main area only 10 min walk away Not as positive: Shower was a little dirty and very weak water pressure, wasn't a big deal for me Stairwell was super hot , minor inconvenience The street was a little sketch There was noise but with the A.C unit running you can't hear much. If you have a car, Street parking only, 6 Hours max for 60 pesos or $3 U.S. 10A.M.-10P.M., Coins only or pre paid parking card. If you don't feel comfortable parking on street or go on a day trip there is Mall parking close by which is open 24 hours a day in an underground lot, its like 10-20 pesos/hr or 50 Cents -$1 U.S./hr Overall: For the price it was an excellent deal! A little off the beaten path but everything is close by. The rooftop pool was amazing! If you need strong water pressure for a shower I wouldn't recommend.
daniel, 3-night trip
Verified Expedia guest review

2/10 Poor

The toilet didn’t work two nights. The shower did t work the AM I left and they made me get a new night so I could shower after checkout time. Shower didn’t work when I woke up. Their hallway and staircase is broiling hot. They never show up to fix the safe, toilet, shower
stuardo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Me gusto mucho el super servicio de los recepcionistas muy profecionales los del turno de la tarde y dia son muy profesionales
victor, 3-night business trip
Verified Expedia guest review