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Mermaid Waters Hotel by Nightcap Plus

3.5 star property
Gold Coast hotel with outdoor pool and restaurant, aimed at LGBTQ+ guests

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mermaid Waters Hotel by Nightcap Plus

Outdoor pool, pool loungers
Property entrance
Interior entrance
Bar (on property)
Free daily buffet breakfast
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Free breakfast
  • Free parking
  • Restaurant
  • Pool
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Room service
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Arcade/games room
  • Car hire on-site
  • Front desk safe
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Separate sitting area
  • Cable/satellite TV service
  • Garden
The price is NZ$179
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Accessible Studio King

Accessible Studio King

Accessible Studio King

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite

Executive Studio Suite

Executive Studio Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Dining table
Flat-screen TV
Sofa bed
Private bathroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed

View all photos for Family Studio, 2 Queen Beds

Family Studio, 2 Queen Beds

Family Studio, 2 Queen Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Family

Studio Family

Studio Family

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Studio King

Studio King

Studio King

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Family Spa

Studio Family Spa

Studio Family Spa

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
  • 46 sq m
  • Sleeps 4
  • 2 King Beds

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The price is NZ$203
includes taxes & fees
18 Dec - 19 Dec
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About the area

Map
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD, 4218

What's nearby

  • Pacific Fair Shopping Centre - 18 min walk - 1.6 km
  • The Star Gold Coast - 3 min drive - 2.5 km
  • The Oasis - 3 min drive - 2.7 km
  • Gold Coast Convention and Exhibition Centre - 3 min drive - 3.0 km
  • Cavill Avenue - 7 min drive - 6.0 km

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 27 min drive
  • Varsity Lakes Station - 12 min drive
  • Helensvale Station - 18 min drive
  • Gold Coast City Coomera Station - 24 min drive
  • Broadbeach South Light Rail Station - 27 min walk

Restaurants

  • ‪Mermaid Beach Bowls Club - ‬10 min walk
  • ‪Lonestar Tavern - ‬2 min walk
  • ‪Lucky Bao - ‬2 min walk
  • ‪Mandarin Court - ‬12 min walk
  • ‪Mermaid Beach Tavern - ‬2 min drive

About this property

Mermaid Waters Hotel by Nightcap Plus

At Mermaid Waters Hotel by Nightcap Plus, you'll be a short five-minute drive from The Star Gold Coast and Pacific Fair Shopping Centre. Guests can take a dip in the outdoor pool or grab a bite to eat at Brasserie, which serves breakfast, lunch and dinner. Other highlights include a bar/lounge, a terrace and a garden. Fellow travellers love the convenient parking and helpful staff.

Languages

English

At a glance

Hotel size

  • 104 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 10:00 PM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Designated smoking areas
  • Caters to LGBTQ guests

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Pool table
  • Free bikes nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Skydiving nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Arcade/games room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Brasserie – This family restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Fees & policies

Refundable deposits

  • A damage deposit of AUD 200 will be collected before check-in

Renovations and closures

The property will be renovating from 12 September 2024 to 6 December 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Exterior
  • Lobby
  • Swimming pool
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for AUD 40.0 per day

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

This property caters to LGBTQ+ guests.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mermaid Waters Quality Hotel
Quality Hotel Mermaid Waters
Quality Mermaid Waters
Quality Hotel Mermaid Waters Gold Coast
Quality Inn Mermaid Waters
Quality Hotel Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel
Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

Frequently asked questions

Does Mermaid Waters Hotel by Nightcap Plus offer free cancellation for a full refund?
Yes, Mermaid Waters Hotel by Nightcap Plus does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mermaid Waters Hotel by Nightcap Plus?
Yes, there's an outdoor pool.
Are pets allowed at Mermaid Waters Hotel by Nightcap Plus?
Sorry, pets aren't allowed.
Is parking offered on site at Mermaid Waters Hotel by Nightcap Plus?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Mermaid Waters Hotel by Nightcap Plus?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Mermaid Waters Hotel by Nightcap Plus?
No, this hotel doesn't have a casino, but The Star Gold Coast (3-min drive) is nearby.
What is there to do at Mermaid Waters Hotel by Nightcap Plus and nearby?
Have fun with activities such as boat tours, cycling and hiking, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include an arcade and a picnic area. Mermaid Waters Hotel by Nightcap Plus also has a garden.
Are there restaurants at or near Mermaid Waters Hotel by Nightcap Plus?
Yes, Brasserie offers al fresco dining.
What's the area around Mermaid Waters Hotel by Nightcap Plus like?
Mermaid Waters Hotel by Nightcap Plus is a short 18-minute walk from Pacific Fair Shopping Centre and 18 minutes' walk from Pizzey Park Sporting Complex.

Mermaid Waters Hotel by Nightcap Plus Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

A Comfortable and Fantastic Stay
It was absolutely fantastic. The room was spacious and nicely furnished, with a small sofa and table perfect if you want to have a bite or drink in the room. The beds were incredibly comfortable; I slept unusually well for a hotel stay. The breakfast buffet was small but had everything you could need eggs, bacon, toast, coffee, juice, fruit, and more. It’s not a luxury hotel but it was very clean and well maintained. For its price range it’s definitely a 5/5.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chantal, 9-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I spent 3 nights at the hotel as I participated in the Pan Pacifics Masters Games. The check-in and check-out experiences were smooth, quick and helpful. My room was clean and had complimentary water, coffee, tea and milk. The free buffet was a big plus and helped me energise and prepare for my sporting events. The staff were all helpful, courteous and provided excellent service. There are a few restaurants across the road and a huge Dan Murphy's next door, although the nearest supermarket (and shopping mall) are 20mins walk away so best to rent a bike or catch a taxi. Overall the hotel provided everything I needed adequately. I would easily return in future.
Linny, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This was our 2nd stay here, after we were extremely happy with our first stay a couple of months ago. Great friendly staff, nice clean rooms, and also included is a great buffet breakfast. Restaurant and bar on the premises to, where we enjoyed a great dinner. Will definitely stay again next visit to the area.
Kim, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice place
Our stay was fantastic, the location was great, and the food was delicious.
Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasant stay
Check in was effortless. Offered a free drink voucher for the bar plus free buffet breakfast. The breakfast was OK but it was free. Room was nicely appointed and clean. Overall a pleasant stay
Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shelley, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly staff.. The room was clean and tidy.
Michelle, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Everything all in one!
Amazing hotel. Thomas at reception was very helpful. Room was spacious, quiet, clean and well appointed. Lovely pool area and the buffet breakfast was outstanding. Enjoyed an evening meal and drinks in the restaurant. A great hotel.
Debbie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steven, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rodney, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The included breakfast was really good. The beds were super soft which I loved. Pacific Fair was close. Secure parking for no charge. Friendly staff.
Jenna, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Larry, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Close to the event we attended
Carol, 1-night family trip
Verified Expedia guest review

8/10 Very good

Doug, 9-night trip
Verified Wotif guest review

8/10 Very good

Susan, 1-night trip
Verified Wotif guest review

8/10 Very good

Very large room and bathroom. Beds were very comfortable. Quiet. Block out curtains. Breakfast was full buffet not just a continental breakfast. Great!
Stephanie, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

It was close to where we wanted breakfast was very good
Marion, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Great place will go again
Paul, 1-night family trip
Verified Wotif guest review

8/10 Very good

It was our second stay at Mermaid. We enjoyed the central location, especially good because of easy access and parking. Enjoyed the free hot breakfasts. Staff very good. Very large flat screen TV.
Donna, 11-night romance trip
Verified Wotif guest review

10/10 Exceptional

SIMON, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Larry, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is one of the best hotels we have stayed at. It catered for all the essential needs; hairdryer, kettle, a nice, hot clean shower, iron and full sized ironing board and a comfortable king sized bed. The included breakfast should satisfy pretty much anybody and the free drink vouchers and discounted food when staying were just bonuses. Would definately stay again if needing accomodation at the Gold Coast.
Kerry, 1-night romance trip
Verified Wotif guest review