Mercure Gold Coast Resort puts you within a 10-minute drive of The Star Gold Coast and Cavill Avenue. Guests can visit the spa to indulge in Swedish massages, body wraps or facials, and The Green Dining serves breakfast, lunch and dinner. Other highlights include 2 outdoor pools, a poolside bar and a health club. Fellow travellers say great things about the helpful staff.
The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered on-site self-parking
Wheelchair-accessible parking on site
On-site parking includes off-street options
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Water dispenser
Travelling with children
Children's pool
Children's menu
What to do
Tennis lessons
Golf lessons nearby
Working away
Business centre
Meeting rooms
Computer station
Conference centre (10097 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Pool loungers
Facilities
8 buildings/towers
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
Health club
Adjacent to a golf course
2 outdoor pools
Full-service spa
Hot tub
2 outdoor tennis courts
Sauna
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Upper floors accessible by stairs only
Room amenities
Be entertained
50-inch LCD TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
In-room massage
Balcony or patio
Freshen up
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Future Therapy has 3 treatment rooms. Services include Swedish massages, facials, body wraps and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Dining
The Green Dining – Overlooking the golf course and pool, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
The Green Bar – Overlooking the golf course, this bar serves brunch, lunch and light fare. Open daily.
The Cart – On-site coffee shop. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 35 for adults and AUD 17.50 for children
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1.4 per cent
Children & extra beds
Rollaway beds are available for AUD 45.0 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property uses solar energy.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Gold Coast Mercure
Gold Coast Mercure Resort
Mercure Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort
Mercure Gold Coast Resort Carrara
Mercure Resort Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort Hotel
Mercure Gold Coast Resort Carrara
Mercure Gold Coast Resort Hotel Carrara
Frequently asked questions
Does Mercure Gold Coast Resort offer free cancellation for a full refund?
Yes, Mercure Gold Coast Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Gold Coast Resort?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Mercure Gold Coast Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Gold Coast Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Gold Coast Resort?
You can check in starting at 2 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Mercure Gold Coast Resort?
No, this hotel doesn't have a casino, but The Star Gold Coast (6-min drive) is nearby.
What is there to do at Mercure Gold Coast Resort and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Mercure Gold Coast Resort also has a sauna and a health club, as well as a picnic area and a garden.
Are there restaurants at or near Mercure Gold Coast Resort?
Yes, The Green Dining offers al fresco dining and golf course views.
Does Mercure Gold Coast Resort have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Mercure Gold Coast Resort like?
Mercure Gold Coast Resort is in Carrara, a short 3-minute walk from Palm Meadows Golf Course.
Mercure Gold Coast Resort Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
12 November 2024
All boxes ticked
Close to Turf Club for Formal. Undercover parking has 2m height, lots of street parking as alternative but resort gated, short paved walk back to car depending on unit. Adjoining rooms means two units with an outer lockable shared door so you can leave unit doors open if you wish. Rooms are nice size , clean and comfy beds. Lovely pool although we didnt get to swim due to the stormy weather. Would stay again.
Lisa
Lisa, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 October 2024
Peta
Peta, 2-night trip
Verified Hotels.com guest review
6/10 Good
29 September 2024
out dated facility
The standard of the room and location was not good value for money.
The ensuite was incredibly outdated and although appeared clean, looked very unclean due to the age of the facility. It was outdated and not functional with the shower over the bath.
Loraine
Loraine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 September 2024
Always great to return to Mercure Gold Coast for a stay.
Mr Bernd
Mr Bernd, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
22 September 2024
Emma
Emma, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
18 September 2024
Antoni
Antoni, 2-night trip
Verified Hotels.com guest review
6/10 Good
15 September 2024
Avoid breakfast
Rooms spacious but a bit outdated. Annoyingly loud fridge in the room, had to turn it off at night. Breakfast was terrible, not the best choices for the cost, would definitely suggest a local cafe instead.
Jonathan
Jonathan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 September 2024
IAN
IAN, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
18 August 2024
A well appointed complex. Quiet and convenient. Handy to the coast, shopping and transport connections. Complementary breakfast a bonus. An overall great stay.
Darren
Darren, 9-night romance trip
Verified Expedia guest review
8/10 Very good
14 August 2024
Great place to stay was close to where we needed to be. We had breakfast included. Was pretty good however the coffee machines were not working properly.
Beds are comfy and rooms a decent size. Bathroom a little old and tired but was fine for what we needed
Amanda
Amanda, 1-night trip with friends
Verified Wotif guest review
4/10 Fair
8 August 2024
Not that great
The overall stay wasn’t bad, apart from the shower been slippery and my daughter slipped lucky my wife was there but banged her knee badly. Then the turd someone had left on the stairs leading to the rooms, which we told a cleaner about who just looked at it and left it. We then told the front desk when we left over an hour later because it was still sitting there.
William
William, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
7 August 2024
R
R, 1-night trip
Verified Expedia guest review
6/10 Good
4 August 2024
Good location and overall nice place. However, noise in the hallways is extremely loud and carries right through the front door. This occurred all hours of the night!
Jamie-lee
Jamie-lee, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
2 August 2024
Large comfortable rooms, takeaway dining menu, ecofriendly
Elizabeth
Elizabeth, 6-night trip
Verified Expedia guest review
10/10 Exceptional
1 August 2024
Excellent accomodation with a great price
Dominique
Dominique, 2-night family trip
Verified Expedia guest review
6/10 Good
29 July 2024
Hotel is far
Staff was ok , exhaust was not working
But they provided free drink voucher
Service was delayed in everything
menka
menka, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
29 July 2024
We loved our stay. We especially loved the pair of swans and their babies we got to see from our balcony and up close each morning. All staff we interacted with were lovely
Ethan Kendall Cruise
Ethan Kendall Cruise, 10-night family trip
Verified Wotif guest review
8/10 Very good
28 July 2024
Nice place
James
James, 1-night family trip
Verified Expedia guest review
8/10 Very good
28 July 2024
William Andrew
William Andrew, 6-night trip
Verified Wotif guest review
10/10 Exceptional
28 July 2024
Nice place to stay
Nicole
Nicole, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
28 July 2024
Great and friendly, helpful staff. Good location away from noise. Can’t say enough good things about this hotel and the staff.
Penelope
Penelope, 3-night trip
Verified Wotif guest review
10/10 Exceptional
23 July 2024
It was a lovely stay.
Nila
Nila, 3-night trip
Verified Expedia guest review
8/10 Very good
23 July 2024
Nice resort setting, good pools, limited accessibility as all upper floors are serviced by stairs. There are no elevators. No public transport and some distance from other amenities. Well located for access to most of the mid Gold Coast provided you have a car. Good undercover parking.
George
George, 4-night romance trip
Verified Wotif guest review
10/10 Exceptional
22 July 2024
Very relaxing location
Perfect location away from the traffic and busy vibe of the Gold Coast strip. Great room over the golf course and lake. So quiet.
Make sure you ask for a ground floor as there is no lift and access to top floors are a work out!
Restaurant was excellent, had vastly improved since our last stay last year.
Easy parking too.