4/10 Fair
18 January 2025
Disappointing!
Disappointing stay, and a very overpriced one at that.
Supposed to have had a King bed in our room, as that’s what was paid for. Definitely wasn’t. Noisy, smelly and tired room,
Music being played loudly until well after midnight, which caused our child to not sleep well, heater in room didn’t work, so was extremely cold with no extra blankets or heating options. Called reception but was offered no answer.
Room was damp and cold.
Breakfast was no better, cost almost £40 for 1 adult 1 child, went to breakfast at 8.30, asked for 2 poached eggs, and by 9.30 we left without any eggs, asked twice.
Poor choice and undercooked meat, I’ve had better breakfast at Wetherspoons for a hell of a lot less.
I’ll be looking for a different hotel next month when I’m back in Newcastle.
Chris
Chris, 1-night family trip
Verified Hotels.com guest review