In the heart of West London, Dorsett Shepherds Bush offers a warm welcome with an on-site Asian cuisine restaurant, Shikumen. With dry cleaning services, luggage storage and multilingual staff at your disposal, guests can unwind at the 24-hour gym or connect to WiFi in the comfort of their room.
Olympia Conference and Exhibition Centre - 20 min walk
Hyde Park - 8 min drive
Getting around
Heathrow Airport (LHR) - 30 min drive
London (LTN-Luton) - 40 min drive
Farnborough (FAB) - 45 min drive
London (LCY-London City) - 76 min drive
Gatwick Airport (LGW) - 77 min drive
Shepherd's Bush Station - 7 min walk
Kensington (Olympia) Station - 16 min walk
Kensington (Olympia) Underground Station - 18 min walk
Shepherd's Bush Market Underground Station - 3 min walk
Goldhawk Road Underground Station - 5 min walk
Shepherd's Bush Underground Station - 6 min walk
Restaurants
The Hoxton, Shepherd’s Bush - 1 min walk
The Defectors Weld - 2 min walk
Pictures - 1 min walk
Tian Fu - 2 min walk
Shikumen - 1 min walk
About this property
Dorsett Shepherds Bush
When you stay at Dorsett Shepherds Bush, you'll be a short five-minute drive from Westfield London Shopping Centre and Kensington High Street. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Restaurant Spice Gallery, which serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include a bar/lounge and a snack bar/deli. Fellow travellers like that it's only a short walk to public transportation: Shepherd's Bush Market Underground Station is 3 minutes away and Goldhawk Road Underground Station is 5 minutes.
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2014
24-hour fitness centre
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Raised toilet seat
Low-height worktop and sink
Grab bar near toilet
Bathroom emergency pull cord
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
MP3 docking station
37-inch LCD TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Mini fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Restaurant Spice Gallery – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Jin Bar – This bar serves breakfast and light fare. Open daily.
Cafe – This coffee shop only serves light fare. Open daily.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Refundable deposits
Breakage deposit: GBP 50 per stay
Optional extras
English breakfast is offered for an extra charge of approximately GBP 20 for adults and GBP 20 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
There is a service fee of 5 per cent
Children & extra beds
Rollaway beds are available for GBP 70.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 70 per pet (may vary based on length of stay)
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and mobile payments. Cash is not accepted.
Mobile payment options include: Google Pay and Apple Pay.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London
Frequently asked questions
Does Dorsett Shepherds Bush offer free cancellation for a full refund?
Yes, Dorsett Shepherds Bush does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Dorsett Shepherds Bush?
Yes, cats and dogs are welcome. There's a charge of GBP 70 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Dorsett Shepherds Bush?
Sorry, there's no on-site parking at Dorsett Shepherds Bush.
What are the check-in and check-out times at Dorsett Shepherds Bush?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Dorsett Shepherds Bush and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Dorsett Shepherds Bush?
Yes, Restaurant Spice Gallery offers local and international cuisine.
What's the area around Dorsett Shepherds Bush like?
Dorsett Shepherds Bush is a short 3-minute walk from Shepherd's Bush Market Underground Station and 10 minutes' walk from Westfield London Shopping Centre. Travellers say that the area is walkable and good for shopping.
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Dorsett Shepherds Bush Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
2 February 2025
Great stay
Great stay
Aimee
Aimee, 4-night trip
10/10 Exceptional
11 February 2025
conveniently located little gem!
Beautiful hotel very close to M4 and railway system. The rooms were beautiful, clean and the beds very comfortable. Breakfast was lovely and reasonably priced for London. Staff were very professional, helpful and accommodating. We will definitely stay here again for our next London trip. Thank you.
Dewi
Dewi, 2-night trip
10/10 Exceptional
15 January 2025
Would recommend
Great hotel. Good location
Jill
Jill, 1-night trip
10/10 Exceptional
20 November 2024
I stay here all the time , so good
heather
heather, 1-night trip
10/10 Exceptional
10 November 2024
Great stay overall
Jonathan
Jonathan, 2-night trip
10/10 Exceptional
4 February 2025
Overall we had a great stay
We had a really good stay last weekend to celebrate my wife's birthday. The lady on reception asked if we were there for an occasion of which we mentioned birthday, and we came back in the evening there some sweet treats waiting for us :)
Hotel and our room was of a high standard, buffet breakfast had very good choices available, except no vegetarian sausages.
Only fault we had was the 'soundproofing' wasn't very effective as we could hear talking and sirens throughout the night
Tony
Tony, 1-night trip
2/10 Poor
16 February 2025
Could have been amazing. Just room was freezing heating didn't work and ask extra heater which didn't do anything and the pillows awful. Which is a shame as such a nice hotel
Matthew
Matthew, 1-night trip
10/10 Exceptional
26 November 2024
Nice hotel in a nice location
Great hotel, very handy location. Amazingly helpful staff
Simon
Simon, 1-night trip
6/10 Good
14 February 2025
Not great, Abit disappointed,don't accept cash, cards only. Not a great vibe.
Verified traveller
2-night trip
8/10 Very good
12 January 2025
Great hotel in west London next to Westfield
Nice and clean hotel ideally located next to underground stations and Westfield shopping center.
The new extension to take the breakfast is great and its buffet has a lot of choice.
Staff is friendly and professional, only downside was the room temperature, too cold and we had to stop the air conditioning.
Nicolas
Nicolas, 1-night trip
10/10 Exceptional
31 October 2024
lovely hotel in very handy location, would happily stay again
Andrew
Andrew, 1-night trip
10/10 Exceptional
5 November 2024
Very lovely staff
Nice area
Perfect room
Steen
Steen, 3-night trip
10/10 Exceptional
9 November 2024
Great hotel, great location, great facilities, quiet rooms, fantastic welcome from Maria.
Emily
Emily, 1-night trip
10/10 Exceptional
4 December 2024
Relaxing after charity event
Fabulous stay .. lovely clean room and so comfortable
avril
avril, 1-night trip
10/10 Exceptional
3 November 2024
Incredible stay, all staff members were incredibly nice, so far this has been one of my best travel experiences
Juan Carlos
Juan Carlos, 1-night trip
4/10 Fair
17 February 2025
First and last stay!
Got room without window, at 2nd approach to reception I got a room with frosted windows in Deluxe category. Carpet with stains, furniture quite worn out, chair with cuts on upholstery. Could hear every word from neighbor room, heating not working - unit was just blowing air. Corridors transported restaurant smell through ventilation. All in all - will not stay again.
Rene
Rene, 2-night trip
10/10 Exceptional
14 December 2024
Convenient as nect foor to shepherd bush empire.
Very convenient as next door to shepherds bush empire.
M
M, 1-night trip
4/10 Fair
19 January 2025
Unfortunately it took 3 attempts to give us a suitable room.
Once that was sorted the shower was great although it leaked and the bed was big and comfortable.
Decor in the room was tired, breakfast was good and dinner and drinks very average (for what we expected).
We do have high standards so don’t be put off, oh and and the staff were all pleasant to deal with.
Chris
Chris, 2-night trip
10/10 Exceptional
3 November 2024
Absolute pleasure to stay with you, I definately will come back, all staff members were very respectful and full focused on customer service
Juan Carlos
Juan Carlos, 2-night trip
8/10 Very good
10 December 2024
Great hotel in a nice area
Very friendly staff and great service. We even got a complimentary dessert delivered to our room :) The lobby and lounge area is top notch. The room was ok, a bit worn down but clean and nice. Very comfortable bed. I would definitely recommend this hotel to others.
Samuel
Samuel, 2-night trip
10/10 Exceptional
30 October 2024
A great find with super-friendly and helpful reception staff (Neha and Seaham) with good facilities.
A pleasant bar area, decent breakfast and would definitely stay again if I was in that part of town.
julian
julian, 1-night trip
8/10 Very good
1 November 2024
Good location
Good transport links
Good for shopping
Daniel
Daniel, 4-night trip
6/10 Good
14 January 2025
Missing the small detail..
Wish they off more of variety for breakfast...management please make sure you do a. monthly quality insurance check on your heating and cooling unit..
Nadine
Nadine, 4-night trip
10/10 Exceptional
23 November 2024
Amazing
The entire staff was incredible, friendly, and caring.
Timothy
Timothy, 2-night trip
10/10 Exceptional
6 November 2024
We saw Laura Passini next door fantastic location !!!