Chanalai Hillside Resort, Karon Beach puts you within a 10-minute drive of Karon Beach and Bangla Road. After a dip in one of 2 outdoor pools, guests can grab a bite to eat at Hillside Restaurant, which serves Thai cuisine and is open for breakfast, lunch and dinner. Other highlights include a poolside bar, a seasonal outdoor pool and a children's pool.
Languages
Chinese (Mandarin), English, Filipino, Hindi, Thai
At a glance
Hotel size
211 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Free off-site parking nearby
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Babysitting (surcharge)
What to do
Beach nearby
Scuba-diving nearby
Working away
Business centre
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Porter/bellhop
Beach towels
Romance packages
Facilities
4 buildings/towers
Safe-deposit box at front desk
Terrace
Television in common areas
2 outdoor pools
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Assistive listening devices in meeting rooms
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchairs available on site
Hand-held shower heads
Wheelchair-width doorways
Well-lit path to entrance
Room amenities
Be entertained
LCD television
Premium cable channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
Rollaway/extra bed (surcharge)
What to enjoy
Balcony
Freshen up
Free toiletries
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Hillside Restaurant – This restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Christmas Eve (24 December) gala dinner per adult: THB 1549.18
Christmas Eve (24 December) gala dinner per child: THB 1250 (from 5 to 12 years old)
New Year's Eve (31 December) gala dinner per adult: THB 1549.18
New Year's Eve (31 December) gala dinner per child: THB 1549.18 (from 5 to 12 years old)
Optional extras
Buffet breakfast is offered for an extra charge of approximately THB 450 for adults and THB 225 for children
Airport shuttle service is offered for an extra charge of THB 1200 per vehicle (one-way. Maximum occupancy 3)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for THB 1000 per night
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the swimming pool without adult supervision
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Chanalai
Chanalai Hillside
Chanalai Hillside Hotel
Chanalai Hillside Hotel Phuket
Chanalai Hillside Phuket
Chanalai Hillside Resort Phuket/Karon
Chanalai Hillside Karon Beach Hotel
Chanalai Hillside Karon Beach
Chanalai Hillside Resort Karon Beach
Chanalai Hillside Resort
Frequently asked questions
Does Chanalai Hillside Resort, Karon Beach offer free cancellation for a full refund?
Yes, Chanalai Hillside Resort, Karon Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Chanalai Hillside Resort, Karon Beach?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Chanalai Hillside Resort, Karon Beach?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Chanalai Hillside Resort, Karon Beach?
Yes, there's free self parking.
Is an airport shuttle service offered by Chanalai Hillside Resort, Karon Beach?
Yes, an airport shuttle is available. The charge is THB 1200 per vehicle one-way.
What are the check-in and check-out times at Chanalai Hillside Resort, Karon Beach?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Chanalai Hillside Resort, Karon Beach and nearby?
Have fun with nearby activities such as scuba-diving and body boarding. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a seasonal outdoor pool.
Are there restaurants at or near Chanalai Hillside Resort, Karon Beach?
Yes, Hillside Restaurant offers Thai cuisine.
Does Chanalai Hillside Resort, Karon Beach have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Chanalai Hillside Resort, Karon Beach like?
Chanalai Hillside Resort, Karon Beach is a short 8-minute walk from Karon Beach and 10 minutes' walk from Karon Beach Roundabout.
Chanalai Hillside Resort, Karon Beach Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
8/10 Very good
29 August 2024
The property was very beautiful and clean
Ritu
Ritu, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
29 June 2024
The staff was extremely friendly and helpful.
LaKeicia
LaKeicia, 4-night trip
Verified Expedia guest review
8/10 Very good
12 February 2024
Excellent resort hotel if you prefer not too busy area. Walkable distance from restaurants and shops. 900 meters from beach. Note there is heavy traffic going to other areas such as Patong, Kata Beach.
Josée
Josée, 2-night romance trip
Verified Expedia guest review
6/10 Good
8 January 2024
Rose
Rose, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 November 2023
Great accomodation. On the fourth floor overlooking the pool. Nice room, great amenities. Nice staff.
10 min walk to beach, easy to organise transport etc.
Overall great accom, highly recommend.
Karen
Karen, 3-night family trip
Verified Wotif guest review
2/10 Poor
11 November 2023
Blood stained sheets that you have to ask twice to be changed, shower that doesn’t regulate its temperature (so you’ll be freezing and burning within 10 seconds) and meat cooked on the same pan as vegan/vegetarian food - with no cleaning in between! Absolutely would never visit again. The only upside this hotel has is its location.
Chetna
Chetna, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
10 August 2023
Nice place for the money
James
James, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
8 August 2023
Safe and quiet. Very nice staff
James
James, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
25 July 2023
The hotel was nice and clean. The pool was nice and most importantly the staff was amazing. The front office staff to the dining staff was so nice and accommodating. Great overall service! I will definitely stay again.
Veasna
Veasna, 7-night family trip
Verified Expedia guest review
4/10 Fair
22 March 2020
Very disappointing. My room was never cleaned in the 5 days I was there. The breakfast buffet was a total joke aswell!
Guest
Guest, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
16 March 2020
Friendly, helpful staff. Lovely pool. Very clean. Excellent poolside service. Gorgeous, relaxed rooftop pool. Quiet location.
Verified traveller
13-night trip with friends
Verified Expedia guest review
10/10 Exceptional
16 March 2020
Everyone was friendly, staff were very helpful and always acknowledged you, even the young man cleaning the pool in the morning had a smile on his face! The bed was a little hard, but I am one for a soft mattress.
Verified traveller
13-night romance trip
Verified Wotif guest review
8/10 Very good
21 February 2020
We didn't like how to AC/Electricity could only be in use if a room key was inserted in the slot. That being said, every time we returned to our room in took a bit for it to cool down and it was always muggy upon entering.
Verified traveller
3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
18 February 2020
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
11 February 2020
Clean, tidy, convenient location, friendly staff, nice swimming pool
Verified traveller
5-night family trip
Verified Expedia guest review
10/10 Exceptional
30 December 2019
PERFECT walking distance to the beach
Perfect! Nice hotel!
Verified traveller
2-night trip
Verified Hotels.com guest review
6/10 Good
16 December 2019
Ong
Ong, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2019
Location and condition. Clean and beach approach ia very near.
Sanjaykumar
Sanjaykumar, 4-night family trip
Verified Expedia guest review
8/10 Very good
29 November 2019
It was in a good location. Very safe and several food options right across the street. The staff was very nice and quick to help. If you get a chance go up and check out the roof top pool. It's a cool view.
Samantha
Samantha, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
27 November 2019
Verified traveller
5-night trip
Verified Wotif guest review
8/10 Very good
23 November 2019
Size of the beds and cleanliness of the room was a big, big plus. Reception staff were incredibly helpful their English is very good too.
Only a couple of comments which are in no way complaints. The rooftop pool needs to be renovated and is a bit dated. And the room (No. 3407), only thing was the plug in the shower must be clogged as the drainage was poor, and the generator on the balcony pumped out very hot air so it wasn’t possible to stay out there too long.
Verified traveller
8-night romance trip
Verified Ebookers guest review
10/10 Exceptional
7 November 2019
Busy at breakfast, run out of plates most mornings but over all l enjoyed my stay
Terry
Terry, 5-night trip
Verified Expedia guest review
8/10 Very good
4 November 2019
Nice place. Small room. The pool was amazing! Good location.
Verified traveller
2-night family trip
Verified Expedia guest review
8/10 Very good
27 October 2019
Our stay at Chanalai was great! Staff were so friendly and accommodating. Any problems were dealt with straight away. Karon Beach was only 5mins away from the hotel which was great. There is shops right outside the hotel and restaurants also if i need to do activities there is a lady with great prices with very good activities to do. They had a rooftop pool which was lovely to see the sunset. In general the hotel was very clean however they did sometimes forget to give towels etc. Overall was a good stay and would recommend others to try Chanalai Hillside.