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Merci Hotel

3-star hotel with restaurant, near Hoan Kiem Lake

  • Free WiFi

Image gallery

  • City View Room - Guest Room
  • City View Room - Guest Room
  • Superior Room - Living Area
  • Family Room - Bathroom
  • City View Room - Guest Room
City View Room - Guest Room. Image 1 of 23.
1 / 23City View Room - Guest Room
6.6.Good.
  • Good location

    Dec 2, 2019

  • The staff were very lovely and welcoming and the hotel is in a very good location, near…

    Mar 7, 2019

See all 14 reviews
  • Free WiFi
  • Free parking
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 18 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Airport shuttle
  • Terrace

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • In Hoan Kiem
  • Hoan Kiem Lake - 3 min walk
  • Thang Long Water Puppet Theatre - 5 min walk
  • Hanoi Opera House - 8 min walk
  • Ho Chi Minh Mausoleum - 36 min walk
  • Dong Xuan Market - 18 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room
  • Deluxe Room
  • City View Room
  • Family Room

What’s around

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 3 min walk
  • Thang Long Water Puppet Theatre - 5 min walk
  • Hanoi Opera House - 8 min walk
  • Ho Chi Minh Mausoleum - 36 min walk
  • Dong Xuan Market - 18 min walk
  • Temple of Literature - 33 min walk
  • Lý Thái Tổ Monument - 5 min walk
  • Vietnam Women's Museum - 12 min walk
  • Vincom Center - 29 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 23 min drive
  • Hanoi Long Bien Station - 19 min walk
  • Hanoi Railway Station - 26 min walk
  • Hanoi Gia Lam Station - 5 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
map

At a glance

Hotel size

  • This hotel has 18 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2 PM-noon
  • Check-out time is 12:30 PM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station shuttle*

Parking

  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Hanoi Ideal
  • Merci Hotel Hanoi
  • 7S Hotel Merci Hanoi
  • Merci Hotel Hotel Hanoi
  • Hanoi Ideal Hotel
  • Hanoi Merci Hotel
  • Merci Hotel
  • Hanoi Merci
  • Merci Hotel Hotel

Optional extras

Early check-in can be arranged for an extra charge of USD 40 (subject to availability)

Late check-out can be arranged for an extra charge of USD 40 (subject to availability)

Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way)

Airport shuttle service for children costs USD 35 (roundtrip)

Train station pick-up and train station drop-off service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • No, unfortunately, but there's free parking nearby.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - noon. There's a charge of USD 40 for early check-in (subject to availability). Check-out time is 12:30 PM. Late check-out is available for a charge of USD 40 (subject to availability). Express check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include The Gourmet Corner Restaurant (4-min walk), Coffee Zone (4-min walk), and Helio Coffee (4-min walk).
  • Yes, an airport shuttle is available. The charge is USD 20 per vehicle one-way.
  • Recommended spots to visit include Hoan Kiem Lake (3-min walk) and Thang Long Water Puppet Theatre (5-min walk), along with Lý Thái Tổ Monument (5-min walk) and Hanoi Opera House (8-min walk).
6.6.Good.
  • 2.0.Poor

    Mouldy, damp and horrible.

    These rooms were not up to standard at all, the room smelt like wet mould, everything felt damp. There was mould behind the bed and absolutely no windows or fresh air. The door hardly locked either. We ended up booking a hotel down the road it was that bad and unhygienic.

    2 night romance trip, Feb 1, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    I liked the location as it is near old quarter yet not in the middle of it. Room was comfortable, except that I dislike having to take a shower at the tub. Good price to quality ratio.

    3 night family trip, Dec 22, 2018

    Verified Hotels.com guest review

  • 4.0.Fair

    Great staff, old property, tiny bathroom

    Strong smell of ant killing powder as soon as we entered the room and every time we entered the room thereafter. Noticed a cockroach on the floor next day when we entered the room. Really small, tiny bathroom with foul smell of plumbing. The hotel staff is great, friendly and helpful. Everyone greets you with a smile. Cleaning staff is very nice and do a thorough job, but it’s just really old property that can’t get makeover with a decent looking bed and wallpaper. Would NOT stay here again

    1 night romance trip, Dec 4, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Clean but thin walls

    Air con was not working during check in. Had to wait an hour or so for them to get a technician over. Walls were thin so could hear chatter and footsteps whilst in the room Room was clean and comfy

    Chean Khai, 1 night trip, Oct 16, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Good hotel near to Hoan Kiem Lake

    Recently refurbished hotel manned by friendly, English-speaking staff who are knowledgeable of the attractions in Hanoi. Included breakfast was also excellent ... certainly good value for money.

    Tye, 2 night trip, Jul 10, 2018

    Verified Wotif guest review

  • 6.0.Good

    숙박하기엔 좀 ㅠ

    비행기 시간이 늦어서 짐만 놓을 생각이었는데 날씨가 갑자기 추워져서 호텔이 들어가야 했어요.. 그전에 묵었던 호텔과 아무래도 비교가 되더라구요. 그래도 저렴한 가격에 잘 있다왔네요ㅠ

    Insook, 1 night family trip, Jan 16, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    設備は古いが、サービスが良いお得なホテル

    建物、設備は古いが、スタッフはフレンドリーでサービスは良かったです。ロケーションは良くて、ホアンキエム湖まではすぐ行けます。

    SARUWATARI, 2 night business trip, Feb 27, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    チェックイン時に5部屋を4部屋にしてくれと言われ、困ると言ったが聞き入れてもらえなかった。1部屋分の返金の交渉にも応じてくれなかった。 断水でしばらく水が使えなかった。 日本語のできるスタッフは親切でよかった。 ショッピングには便利な場所。

    隊長, 2 night trip, Oct 26, 2018

    Verified Expedia guest review

  • 8.0.Very good

    水準不錯

    位置很方便,在環劍湖 附近的,很近舊城區 三十六行街,價格很便宜,早餐可以加多少少就更好,雖然房間比較舊,但算整齊,沒有臭味,但唯一做得不太好,執拾房間員工比較不太認真,有些用品 如 洗頭水,冲涼液 時常忘記 補充

    Chi Chung, 4 night trip, Oct 18, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    전반적으로 무난했습니다.

    전반적으로 무난했습니다.

    3 night trip with friends, Aug 18, 2018

    Verified Hotels.com guest review

See all 14 reviews