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All properties in Hanoi, Hanoi Province, Vietnam

BC Family Homestay - Hanoi's Heart

Family-friendly guesthouse with restaurant, connected to the convention center, near Thang Long Water Puppet Theatre

From
NZ$23

Image gallery

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  • Safety & Deluxe Mixed Dorm with Balcony and City View - Balcony
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  • Safety & Deluxe Mixed Dorm with Balcony and City View - Balcony
Safety & Deluxe Mixed Dorm with Balcony and City View - Balcony. Image 1 of 45.
1 / 45Safety & Deluxe Mixed Dorm with Balcony and City View - Balcony
8.6.Fabulous.
  • In a busy city this was a nice quiet location.Sam was very helpful while we figured out what we wanted to do while in Hanoi. His suggestions were outstanding!

    May 14, 2019

See all 4 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Parking available
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 10 guestrooms
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Airport shuttle
  • 24-hour front desk

Feel at home

  • Playground on site
  • Rollaway/extra beds (surcharge)
  • Daily housekeeping
  • Laundry facilities
  • Dry cleaning/laundry service
  • Offsite parking discounted rates available

What’s around

  • In Hoan Kiem
  • Thang Long Water Puppet Theatre - 3 min walk
  • Hoan Kiem Lake - 4 min walk
  • Ho Chi Minh Mausoleum - 32 min walk
  • Dong Xuan Market - 10 min walk
  • Temple of Literature - 27 min walk

Enter dates for 2 guests

  • Safety & Deluxe Mixed Dorm with Balcony and City View
  • Superior Double or Twin Room, 1 Bedroom
  • Hanoi Classic & Local Life - Deluxe Double or Twin Room with Balcony and City View
  • Hanoi Classic & Local Life - Deluxe Triple Room with Balcony and City View
  • Luxury City Room
  • Superior Double Room, 1 Double Bed, City View

What’s around

Landmarks

  • In Hoan Kiem
  • Thang Long Water Puppet Theatre - 3 min walk
  • Hoan Kiem Lake - 4 min walk
  • Ho Chi Minh Mausoleum - 32 min walk
  • Dong Xuan Market - 10 min walk
  • Temple of Literature - 27 min walk
  • Goethe-Institut Hanoi - 22 min walk
  • Embassy of China - 23 min walk
  • US Embassy - 2.7 mi / 4.3 km
  • Aeon Mall - 4.1 mi / 6.7 km
  • My Dinh National Stadium - 8.6 mi / 13.8 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 38 min drive
  • Hanoi Long Bien Station - 12 min walk
  • Hanoi Railway Station - 22 min walk
  • Hanoi Van Dien Station - 11 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)
map

At a glance

Size

  • 10 rooms
  • Arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11:30 AM
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station shuttle*
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*

Parking

  • Onsite parking limited
*See small print for additional details or extra charges

At the property

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Microwave in a common area

Things to do

  • Beach shuttle (surcharge)
  • Bicycle rentals on site
  • Playground on site

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Library
  • Television in common areas

Languages Spoken

  • Chinese
  • English
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Slippers
  • Iron/ironing board (on request)

Freshen up

  • Shared bathroom
  • Shower only
  • Hair dryer (on request)

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping

Small print

Also known as

  • BC Family Homestay Hanoi's Heart House
  • BC Family Homestay - Hanoi's Heart Guesthouse Hanoi
  • BC Family Homestay Hanoi's Heart
  • BC Family Homestay Hanoi's Heart Guesthouse
  • BC Family Homestay Heart Guesthouse
  • BC Family stay Hanoi's Heart
  • BC Family Homestay - Hanoi's Heart Hanoi
  • BC Family Homestay - Hanoi's Heart Guesthouse

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Rollaway beds are available for VND 180000 per night

Cooked-to-order breakfast is offered for an extra charge of VND 2 per person (approximately)

Airport shuttle service is offered for an extra charge of VND 352000 per vehicle (one way)

Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge

Area shuttle service to the beach, casino, shopping center, and theme park is offered for an extra charge

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Sanitation services: VND 1000 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, BC Family Homestay - Hanoi's Heart does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Sorry, pets aren't allowed.
  • You can check in starting at 2 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Express check-in is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Mum's (3-min walk), Chops (3-min walk), and Café de Paris (3-min walk).
  • Yes, an airport shuttle is available. The charge is VND 352000 per vehicle one way.
  • Recommended spots to visit include Thang Long Water Puppet Theatre (3-min walk) and Hoan Kiem Lake (4-min walk), along with Dong Xuan Market (10-min walk) and Goethe-Institut Hanoi (1.1 mi).
8.6.Fabulous.
  • 8.0.Very good

    ホームステイと聞いていたら割には、部屋も綺麗だし、シャワー(共用)もお湯がちゃんと出るし、文句はほぼありません。シャワーの出が圧倒的に弱い事と、セーフティボックスがないことを除けば、一泊するに堪えるホテルだと思います。ただ、割引で一泊同じ値段でよりよいホテルがないことも無いので、わざわざここに泊まる理由はないかと思います。

    1 night trip, Feb 28, 2019

    Verified Expedia guest review

  • 8.0.Very good

    3 night trip, Feb 5, 2020

    Verified Expedia guest review

  • 8.0.Very good

    3 night trip, Dec 27, 2018

    Verified Expedia guest review

See all 4 reviews