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City Express Suites by Marriott Playa Del Carmen

3.0 star property
Family-friendly hotel with outdoor pool, near Quinta Avenida

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express Suites by Marriott Playa Del Carmen

Lobby lounge
Outdoor pool, pool loungers
In-room safe, desk, blackout curtains, iron/ironing board
Lobby lounge
Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Free breakfast
    Free breakfast
  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants
  • Outdoor pool
  • Fitness centre
  • Children's pool
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
For families
  • Children stay free
  • Children's pool
  • Kitchen
  • Private bathroom
  • Separate sitting area
  • Television
The price is NZ$141
includes taxes & fees
11 Dec - 12 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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9.0 out of 10, Wonderful, (889)
The price is NZ$152
includes taxes & fees
24 Nov - 25 Nov
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About the area

Map
Av. Balamkamche Mza. 30 Lt 4, Fraccionamiento Playacar Fase II, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 19 min walk - 1.7 km
  • Playacar Golf Club - 7 min drive - 3.3 km
  • Mamitas Beach - 8 min drive - 3.4 km
  • Xplor Theme Park - 8 min drive - 7.0 km
  • Xcaret Eco Theme Park - 11 min drive - 7.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.8 miles/20.6 km

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪La Bartina - ‬9 min walk
  • ‪Rolandi's - ‬1 min walk
  • ‪Don Sirloin Playacar - ‬1 min walk
  • ‪El Gran Taco - ‬11 min walk

About this property

City Express Suites by Marriott Playa Del Carmen

At City Express Suites by Marriott Playa Del Carmen, you'll be a short five-minute drive from Quinta Avenida and Playa del Carmen Maritime Terminal. Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. A fitness centre and a children's pool are offered, and in-room conveniences include fridges and microwaves.

Languages

English, Spanish

At a glance

Hotel size

  • 56 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Pool table
  • Beach nearby

Working away

  • 24-hour business centre
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

Parking

  • Guests must contact this property in advance to reserve on-site parking

Policies

Guests can rest easy knowing that there's window guards on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

City Express Suites Playa Carmen Hotel
City Express Suites Playa Carmen Playa del Carmen
City Express Suites Playa Carmen
City Express Suites Carmen
City Suites Playa del Carmen
City Express Suites Playa del Carmen
City Express Suites by Marriott Playa Del Carmen Hotel

Frequently asked questions

Does City Express Suites by Marriott Playa Del Carmen offer free cancellation for a full refund?
Yes, City Express Suites by Marriott Playa Del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at City Express Suites by Marriott Playa Del Carmen?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at City Express Suites by Marriott Playa Del Carmen?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Express Suites by Marriott Playa Del Carmen?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at City Express Suites by Marriott Playa Del Carmen?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 1 PM.
Is there an on-site casino at City Express Suites by Marriott Playa Del Carmen?
No, this hotel doesn't have a casino, but Riviera Gran Casino (3-min drive) is nearby.
What is there to do at City Express Suites by Marriott Playa Del Carmen and nearby?
City Express Suites by Marriott Playa Del Carmen has an outdoor pool and a fitness centre.
Are there restaurants at or near City Express Suites by Marriott Playa Del Carmen?
Yes, there's an on-site restaurant.
Does City Express Suites by Marriott Playa Del Carmen have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
What's the area around City Express Suites by Marriott Playa Del Carmen like?
City Express Suites by Marriott Playa Del Carmen is a short 19-minute walk from Quinta Avenida and 16 minutes' walk from Xaman Ha Aviary.

City Express Suites by Marriott Playa Del Carmen Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice hotel. Close to Xcaret. Not to kin to the other business next door.
Minh, 1-night family trip
Verified Orbitz guest review

8/10 Very good

Close by
James, 2-night romance trip
Verified Expedia guest review

2/10 Poor

I booked a 1 king bed and they gave me 2 doubles and refused to change it
Tahnia, 1-night trip
Verified Expedia guest review

6/10 Good

The beds are very small and uncomfortable
julio, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic!
The staff was so helpful and friendly… we felt right at home. The accommodations were immaculate and well cared for…the nearby Patisserie and restaurants were excellent.
Robert, 2-night trip
Verified Hotels.com guest review

6/10 Good

The property was
Frank, 5-night trip
Verified Expedia guest review

2/10 Poor

Jorge, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good for staying
Very clean room with kitchen. Not too small. Big fridge. All you need for cooking. Bed mattress hard, old pillows but clean. Breakfast the same every day, could taste better. Al lot of parking. Walking distance to shopping.
Yvonne, 7-night trip
Verified Hotels.com guest review

2/10 Poor

Carlos, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Quick solo over night
This was my second stay at City Suites. I chose it again, because the first time was so great. It is centrally located, easy to get to and has plenty of amenities. The staff are incredibly friendly and helpful. The rooms were comfortable and clean.
Jessica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Endroit excellent aussi bien que des resorts tout inclus je le conseil a tous un gros merci !!
Ronald, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ronald, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel, everything was great except location. But it was no problem. We can drive to central just 5 minutes to visit beach and back to quiet hotel for rest.
Verified Expedia guest review

4/10 Fair

Room they gave us smelled badly and they wouldn’t change it until their maintenance guy looked at it. The maintenance guy couldn’t do anything but still the hotel didn’t agree to change the room easily. After some further discussions and visit to room by hotel staff, they gave us another room. At breakfast they had bread but wouldn’t put butter out and even upon requesting they give only 1 pcs. Hope the service can be improved at this hotel.
Verified Expedia guest review

6/10 Good

AURORA, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel was good, only my room had a little bit of mold smell
Tania, 1-night business trip
Verified Expedia guest review

2/10 Poor

THE ROOM WAS DIRTY, AND THE PERSONAL WASN'T KIND
NORMA, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

MARIA, 3-night trip
Verified Expedia guest review

4/10 Fair

Dirty dishes, uncomfortable kitchen, lack of tools for cooking. The card doesn’t work to activate the elevator, broken washing machines, no offer of Suites has been accomplished
Carolina, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Away from the touristy noise. Dining options are available within the compound.
Loreto, 3-night family trip
Verified Expedia guest review

4/10 Fair

The staff seem not to care. There where two of us and they were aunable to leave two bath towels, one hand towel and a floor towel. There was one or two missing every day. The small vending area doesn't have WATER!, Sometimes they change linen, other times they didn't. The location is OK buy I would not go back to it. Whindham is around the corner, same location.
Hernan, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

M
Jose, 3-night family trip
Verified Expedia guest review

6/10 Good

Breakfast was the same daily.
wilfredo, 5-night family trip
Verified Orbitz guest review

10/10 Exceptional

Evan, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Yvonne, 5-night trip
Verified Hotels.com guest review