Destination
Guests
All properties in Tulum, Tulum, Quintana Roo, Mexico

Alma de Flores

3-star beach hotel with outdoor pool, near Tulum National Park

  • Free WiFi and free parking
From
NZ$101

Image gallery

  • Ceiba Master Private Pool Suite - Guest Room
  • Ceiba Master Private Pool Suite - Guest Room
  • Beach bar
  • Pool
  • Ceiba Master Private Pool Suite - Guest Room
Ceiba Master Private Pool Suite - Guest Room. Image 1 of 44.
1 / 44Ceiba Master Private Pool Suite - Guest Room
Av Juanek entre Kabah y Concejo, Tulum, 77780, QROO, Mexico
9.0.Superb.
  • Everyone there is so kind i cannot express how beautiful people are there. The room and…

    Jul 15, 2021

  • We stayed here to celebrate a friends graduation. When we got there the room was…

    May 19, 2021

See all 68 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Easy parking
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 20 guestrooms
  • Daily housekeeping
  • Private beach
  • Outdoor pool
  • Beach club nearby
  • Airport shuttle

For families

  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • Heart of Tulum
  • Tulum National Park - 14 min walk
  • Tulum Mayan Ruins - 2.7 mi / 4.3 km
  • Playa Paraiso - 3.1 mi / 5.1 km
  • Gran Cenote - 4.3 mi / 7 km
  • Tulum Monkey Sanctuary - 5.9 mi / 9.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Ceiba Master Private Pool Suite
  • Panoramic Chit Junior Suite
  • Copal Junior Suite
  • Ceiba Master Suite

Location

Av Juanek entre Kabah y Concejo, Tulum, 77780, QROO, Mexico
  • Heart of Tulum
  • Tulum National Park - 14 min walk
  • Tulum Mayan Ruins - 2.7 mi / 4.3 km

What’s around

Landmarks

  • Heart of Tulum
  • Tulum National Park - 14 min walk
  • Tulum Mayan Ruins - 2.7 mi / 4.3 km
  • Playa Paraiso - 3.1 mi / 5.1 km
  • Gran Cenote - 4.3 mi / 7 km
  • Tulum Monkey Sanctuary - 5.9 mi / 9.5 km
  • Sian Ka'an Biosphere Reserve - 6.6 mi / 10.6 km
  • Kaan Luum Lagoon - 7.7 mi / 12.5 km
  • Soliman Bay - 8.3 mi / 13.3 km
  • Dos Ojos Cenote - 14.8 mi / 23.9 km
  • Coba Archaeological Site - 29.7 mi / 47.8 km

Getting around

  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 20 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only*
  • 1 per room (up to 22 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Bicycle rentals on site
  • Ecotours nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage

Facilities

  • Number of buildings/towers - 2
  • Year Built - 2018
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Alma Flores Hotel Tulum
  • Alma Flores Hotel
  • Alma Flores Tulum
  • Alma de Flores
  • Alma de Flores Hotel
  • Alma de Flores Tulum
  • Alma de Flores Hotel Tulum

Optional extras

Cribs/Infant beds are available for USD 10.0 per day

Pets are allowed for an extra charge of USD 15 per pet, per night

Airport shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 9:00 AM to 9:00 PM.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Pet deposit: USD 100 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
  • Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of USD 15 per pet, per night, and there's also a deposit of USD 100 per stay.
  • You can check in from 3:00 PM - 10:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include El Gourmet (10-min walk), La Parrillada (10-min walk), and Batey (10-min walk).
  • Yes, an airport shuttle is available.
  • Have fun with nearby activities like boat tours, fishing, and kayaking. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden and access to a nearby outdoor pool.
9.0.Superb.
  • 10.0.Exceptional

    Perfect service

    Great service and super friendly staff. One of my favorite stays in all of Mexico.

    Michael, 1 night family trip, May 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was a steal! Small and unit image, pool was always free. Staff was amazing and super helpful they callled all of the taxis for us and came amazing recommendations. 20 minutes $40 taxi into the coast where taboo and other hot spots are. $12 8 minutes taxi into down town for cheap authentic amazing food

    3 night family trip, Apr 16, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Inconvenient location. Rental car is needed.

    3 night trip with friends, Apr 15, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was great. We stayed for 7 days and we would come back to a clean room. We always had everything we needed. They were very helpful when it came to asking for taxis as well. It’s a little hard for taxis to find but they all still helped us make it back.

    7 night romance trip, Apr 15, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Alma de Flores was an incredible place to stay on my first visit to Tulum. The entire staff from the receptionists to the housekeepers were so pleasant and a joy to be around. They all made sure that your concerns were resolved and your needs were met. Our room was also spectacular with the private pool - we could spend hours relaxing by the water, enjoying the ample sunshine the hotel receives. I would recommend Alma de Flores to anyone traveling to Tulum. The hotel is also in the perfect position between the town and the beach. If I ever return to Tulum I would gladly stay at this hotel again. Thank you everyone for making my stay the best it could be.

    5 night trip with friends, Mar 30, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    It is a little gem in Tulum it's worth it very clean and they also have a sister hotel that provides an excellent experience for your trip. I normally like all inclusive but this hotel is way better! Staff are super nice and the location is very safe and secluded but also near downtown tulum and only 15-20 min away from Tulums beach club where you can also go to! I recommend definitely for couples! We were celebrating three birthdays and they decorated our room! Overall best vacation ever! Thank you for the awesome hospitality I will be returning here when I come back to tulum!

    5 night family trip, Mar 25, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    great place

    Robert, 1 night family trip, Mar 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Quiet yet close to downtown

    Excellent little hotel. Walking distance to town but still had jungle feel. The room was extremely clean and tastefully decorated. Check in/out was easy and staff was very friendly. We stayed in Jr suite on top floor and had a very private roof top balcony.

    Aime, 1 night trip, Feb 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    So what we (it was 4 girls to a suite) really liked about this hotel was that it was small so more like a boutique hotel and the area was very quiet at night, it is not on the strip so you will have to cab it every time you go out consider renting a car if you can. During the day there is alot of construction going on right next door fyi. We had a nice suite with a swim out pool which we barely used cause we spent it more at the beach. The cleaning people NEED TO REALLY DIG DEEP when cleaning and the extra blankets need to be washed at least weekly if they have not been used. There must be something wrong with the pipes because the water in the bathroom sink and shower smelled bad every time we used it and we had to keep the door closed. We didn't get a lot of mosquitoes thank god but we took bug spray also just incase. There restaurant is closed due to the pandemic so if you want to eat later at night you might have to buy stuff at the store and bring it with you to the room. They do have a sister hotel on the beach which you can use during the day which was a plus. Overall I would stay there again.

    4 night trip with friends, Feb 16, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Nice property. We had a private pool with an enormous room housing 3 beds. Room was cleaned daily. Furnished patio by the poolside & plants that provided privacy. Good location bc it’s close to the public beach & tons of restaurants. We got to mingle with the natives daily. Cons: construction next door makes it noisy so be prepared for a wake up call at around 9 am m-f. Picture on the website showing property on the beach is their sister property (alma Tulum)which is located about 35 mins away. This property is not on the beach or within walking distance to a beach. I was disappointed bc my husband & I thought the property was what we saw in the pic. We almost didn’t book this property bc of how mgmt responds to feedback from their customers but decided to give them a try nevertheless. Defensive & certainly unprofessional responses.

    4 night romance trip, Feb 11, 2021

    Verified Expedia guest review

See all 68 reviews