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Shining Central Hotel & Spa

4-star hotel with spa, near Thang Long Water Puppet Theatre

  • Free WiFi
From
NZ$51

Image gallery

  • Premium with city view - Guest Room
  • Premium with city view - Guest Room
  • Shining King Suite - Balcony
  • Luxury with Balcony Room - Balcony
  • Premium with city view - Guest Room
Premium with city view - Guest Room. Image 1 of 118.
1 / 118Premium with city view - Guest Room
20 Lo Su Street, Hanoi, 10000, Vietnam
9.6.Exceptional.
  • Great location in the middle of the Old Quarter and only around the corner from the bus…

    Mar 1, 2020

  • The staff was super friendly and accommodating. Very clean and the rooms were very nice.…

    Feb 23, 2020

See all 51 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Dining options
Shopping
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 52 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour health club

For families

  • In-room childcare (surcharge)
  • Television
  • Free toiletries
  • Daily housekeeping
  • Hair dryer
  • Minibar

What’s around

  • In Hoan Kiem
  • Thang Long Water Puppet Theatre - 3 min walk
  • Hoan Kiem Lake - 3 min walk
  • Hanoi Old City Gate - 11 min walk
  • Hanoi Opera House - 11 min walk
  • Ho Chi Minh Mausoleum - 35 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Double or Twin Room
  • Deluxe Double or Twin Room
  • Executive Double or Twin Room
  • Premium with city view
  • Family with Balcony Room
  • Luxury with Balcony Room
  • Shining King Suite
  • Shining Queen Suite
  • Connecting room

What’s around

Landmarks

  • In Hoan Kiem
  • Thang Long Water Puppet Theatre - 3 min walk
  • Hoan Kiem Lake - 3 min walk
  • Hanoi Old City Gate - 11 min walk
  • Hanoi Opera House - 11 min walk
  • Ho Chi Minh Mausoleum - 35 min walk
  • Ngoc Son Temple - 4 min walk
  • St. Joseph's Cathedral - 12 min walk
  • Dong Xuan Market - 16 min walk
  • Vietnam Museum of Ethnology - 4 mi / 6.5 km
  • Vietnam National Convention Center - 5.7 mi / 9.3 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 37 min drive
  • Hanoi Long Bien Station - 17 min walk
  • Hanoi Railway Station - 24 min walk
  • Hanoi Van Dien Station - 11 min drive
  • Airport shuttle (surcharge)
map
See on map
20 Lo Su Street, Hanoi, 10000, Vietnam

At a glance

Hotel size

  • This hotel has 52 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Motorcycle parking only on site
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • 24-hour fitness facilities
  • Full-service spa

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2018
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Television in common areas

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Shining Spa.

The spa is open daily.

Small print

Also known as

  • Shining Central & Spa Hanoi
  • Shining Central Hotel & Spa Hotel
  • Shining Central Hotel & Spa Hanoi
  • Shining Central Hotel & Spa Hotel Hanoi

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of VND 348000 for adults and VND 232000 for children (approximately)

Airport shuttle service is offered for an extra charge of VND 464000 per vehicle (one-way)

Airport shuttle for children between the ages of 6 and 18 costs VND 464000 (one-way)

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place and guests are provided with hand sanitizer.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Airport shuttle transfer per adult: VND 464000 (one-way)
  • Airport shuttle transfer per child: VND 464000 (one-way), (from 14 to 18 years old)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Shining Central Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Cafe Lâm (3-min walk), Black Jack's (3-min walk), and Green Tangerine (3-min walk).
  • Yes, an airport shuttle is available. The charge is VND 464000 per vehicle one-way.
  • Shining Central Hotel & Spa has a spa and a 24-hour health club.
9.6.Exceptional.
  • 10.0.Exceptional

    Very nice stay! Had a wonderful trip to Hanoi while staying at Shining Central hotel & Spa.

    Chicago, 4 night romance trip, Feb 19, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Nice stay

    Nice new property with lovely staff in a convenient location. Awesome breakfast. Only drawback was construction noise, but I’m not sure if that was controllable by the hotel.

    Meredith, 1 night trip, Feb 14, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    The shower design was poor as water entered the sink area. The staff were excellent and very helpful. The location was great...2 blocks from the lake and on the edge of old town.

    4 night romance trip, Feb 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff are very friendly and very caring for the customers. They always ask us if everything is alright to make sure we have been helped at a lobby, restaurant and in the hallways. It was very impressive and I have never experienced to receive such great service at this hotel. Welcome tea with some snack was a plus and we felt very welcomed. One thing I would like to mention is that the wall between each wall are thin? so it was very noisy because I could hear people talking all night long and it was not a little bit it was very loud and I was about to shout or make a phone call to the front desk to seek help but I did not.

    Yoko, 2 night trip, Feb 3, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Super friendly staff. Clean room. Centrally located in Old Quarter for exploring. Breakfast has plenty of items to choose from.

    3 night family trip, Jan 30, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very stylish room. Came with free snacks and water. Nice spa downstairs and very friendly staff

    4 night trip, Jan 26, 2020

    Verified Travelocity guest review

  • 10.0.Exceptional

    We loved the location. You could walk to everything in the Old Quarters. The staff was wonderful...helpful and always smiling when we would return.

    4 night romance trip, Jan 23, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The Roberts was in an excellent position with only 5 mins walk to the lake. Staff at the hotel were great and on hand to help out with anything we needed. Booked a massage which was excellent

    2 night romance trip, Jan 21, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Exellant hospitality, very good staff very helpful in every way.

    5 night family trip, Jan 19, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff at this boutique hotel was nothing short of amazing and super attentive. Everyone from the Spa down to the restaurant staff were sensational, especially the receptionists (sorry, I didn’t get their names) they made me feel like I really mattered and were there to accommodate my every need. Superb service! I will definitely stay here again if I ever come back. Highly recommended!

    Erick, 4 night trip, Jan 7, 2020

    Verified Expedia guest review

See all 51 reviews