Skip to main content.
All properties in Rotorua, New Zealand
1 room, 2 adults

Black Swan Lakeside Boutique Hotel, Rotorua, New Zealand

5-starThis property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.
171 Kawaha Point Road, Kawaha Point, Rotorua, 3010, New Zealand

5-star beachfront hotel with spa, near Lake Rotorua
  • Free cooked-to-order breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Exceptional9.8
Food
Delicious food
Room
Great room
Location
Great location
Value
Fairly good value for money
23See all 23 Hotels.com reviews
From 274 reviews

TripAdvisor Traveller Rating

Black Swan Lakeside Boutique Hotel, Rotorua, New Zealand

from NZ$495
  • Deluxe Room, Non Smoking, Patio
  • Standard Studio, Balcony (Lakeview Room)
  • Premium Room, Non Smoking, Balcony (Premium Lakefront)
  • Suite, 2 Bedrooms, Connecting Rooms, Garden View

What’s around Black Swan Lakeside Boutique Hotel, Rotorua, New Zealand

Landmarks

  • On the beach
  • Lake Rotorua - 10 min walk
  • Skyline Rotorua - 26 min walk
  • Volcanic Hills Winery - 29 min walk
  • Rainbow Springs Kiwi Wildlife Park - 29 min walk
  • Mitai Maori Village - 30 min walk
  • Ogo - 34 min walk
  • Rotorua Hospital - 41 min walk

Getting around

  • Rotorua (ROT-Rotorua Regional) - 15 min drive
  • Tauranga (TRG) - 51 min drive
  • Auckland (AKL-Auckland Intl.) - 153 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 9 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-9:30 PM
  • Check-out time is 11 AM
  • Express check-in/out
The front desk is open daily from 7:30 AM - 9:30 PM.
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Area shuttle within 5 kilometers *

  • Shopping center shuttle *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Helicopter/airplane tours on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Water skiing nearby
Working away
  • Conference space
  • Conference space size (feet) - 215
  • Conference space size (meters) - 20
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Digital TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Black Swan Day Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

Dining

Black Swan - Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Recreation

On Site

  • Marina on site
  • Sauna
  • Helicopter/airplane tours on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Water skiing nearby

Black Swan Lakeside Boutique Hotel, Rotorua, New Zealand’s small print

Also known as

  • Black Swan Boutique
  • Black Swan Lakeside Boutique
  • Black Swan Lakeside Boutique Rotorua
  • Black Swan Lakeside Lodge Boutique Hotel
  • Black Swan Lakeside Lodge Boutique Hotel Rotorua
  • Black Swan Lakeside Boutique Hotel Rotorua
  • Black Swan Lakeside Boutique Hotel

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of NZD 100 per vehicle (one-way)

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Rotorua, New Zealand

Didn’t find the right property?

Continue searching for Rotorua, New Zealand

Recent reviews

Exceptional 9.8 From 23 reviews

Exceptional 10.0
Amazing Hotel !!
This is the best hotel in Rotorua. What a beautiful view and to top of it , the owner, Arthur is an amazing and really helpful person. Ps - do not miss the breakfast at this place !
in2 night trip
Exceptional 10.0
Wonderful
Our stay at the Black Swan far exceeded any expectations and was beyond wonderful. The attention to detail with regard to the amazing hospitality, beautiful room, delicious breakfast and stunning views was amazing. The location is also terrific- close to all the tourist attractions, yet peaceful. A true joy!
denise, us2 night romance trip
Exceptional 10.0
Best Service Hotel
This was by far my favorite place we stayed at during our trip to New Zealand. The owner of the property, Arthur, made us feel like we were his only guests. The service they provide is better than larger five star hotels. The room was perfect, with our fireplace. The bathrooms were completely renovated and modern and spacious. We all had our own patios but use of common areas (Whiskey room, dining room, sitting area, balcony). He scheduled our dinner out as well as our Canopy Conservation outing (which was wonderful). I really can't recommend this place any higher and I look forward to the time when I can return!
us1 night family trip
Exceptional 10.0
Outstanding attention to detail
Beautiful accommodation! Amazing attention to detail. Room beautifully decorated with all needs and wants met. Many little extras included such as yummy slices and beverages and the teddy tucked into bed was cute. Arthur was a friendly and very helpful host. Knowledgeable of the area and New Zealand he was able to advise the best places for our needs. Breakfast, which was included, was simply outstanding. Will have to return just to sample the rest of the menu! Very peaceful and relaxing setting with lovely gardens by the lake. Highly recommend this boutique hotel!
Paula, au2 night romance trip

Black Swan Lakeside Boutique Hotel, Rotorua, New Zealand

Is the description of this property not correct? Tell us