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Cleveland Thermal Motel

3.0 star property
Motel with outdoor pool, near Skyline Rotorua

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Photo gallery for Cleveland Thermal Motel

Outdoor pool
3 Bedroom Cottage
Deluxe Studio
2 Bedroom Apartment | Private kitchen
Pool View 2 Bedroom Apartment
Escape to Cleveland Thermal Motel, where you can unwind in the hot springs or spa tub. Connect to WiFi in your room and enjoy an outdoor pool, barbecue grills, and a playground. The helpful staff has left a lasting impression on previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Non-smoking
  • Laundry facilities
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Hot springs
  • Breakfast available
  • Hot tub
  • Terrace
  • Air conditioning
  • Garden
  • Laundry service
  • Self-serve laundry
  • Picnic area
  • Barbecue grills

Feel at home (6)

  • Cots/infant beds (surcharge)
  • Playground on-site
  • Kitchen
  • Private bathroom
  • Television
  • Garden
The current price is NZ$151
includes taxes & fees
23 Jun - 24 Jun

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for 1 Bedroom Family Apartment

1 Bedroom Family Apartment | Living area

1 Bedroom Family Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • 39 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Family 2 Bedroom Apartment

Family 2 Bedroom Apartment

Family 2 Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
2 bedrooms
Private bathroom
  • 55 sq m
  • Sleeps 8
  • 2 Queen Beds and 4 Single Beds

View all photos for Accessible Deluxe Studio

Accessible Deluxe Studio

Accessible Deluxe Studio

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Toaster
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment

1 Bedroom Apartment

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Microwave
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Pool View 2 Bedroom Apartment

Pool View 2 Bedroom Apartment

Pool View 2 Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
2 bedrooms
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Budget Studio

Budget Studio

Budget Studio

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Toaster
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Living area

2 Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for 3 Bedroom Cottage

3 Bedroom Cottage

3 Bedroom Cottage

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Fridge
Flat-screen TV
3 bedrooms
  • 90 sq m
  • Sleeps 7
  • 2 Queen Beds, 1 Single Bunk Bed and 1 Double Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Toaster
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Similar properties

Deluxe Room, 1 King Bed, Valley View

Rydges Rotorua

  • Pool
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  • Free WiFi
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8.2 out of 10, Very good, 1,001 reviews
The price is NZ$149
includes taxes & fees
25 May - 26 May
Rydges Rotorua
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About the area

Map
113-119 Lake Road, Rotorua, Bay of Plenty, 3010

What's nearby

  • Eat Street - 16 min walk - 1.4 km
  • Rotorua Central Mall - 3 min drive - 2.2 km
  • Tamaki Maori Village - 3 min drive - 2.2 km
  • Skyline Rotorua - 3 min drive - 2.9 km
  • Polynesian Spa - 4 min drive - 2.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 16 min drive

Restaurants

  • ‪Gold Star Bakery - ‬14 min walk
  • ‪Kfc - ‬12 min walk
  • ‪Lone Star - ‬17 min walk
  • ‪Subway - ‬9 min walk
  • ‪Third Place Cafe - ‬9 min walk

About this property

Cleveland Thermal Motel

Cleveland Thermal Motel puts you a short five-minute drive from Skyline Rotorua. Guests can take a morning swim in at the outdoor pool, and the Hot tub makes for a relaxing end to the day. A terrace and a garden are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff.

Languages

English, Filipino, Hindi, Indonesian, Malay

At a glance

DONE

Hotel size

    • 31 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The property charges 2.5 per cent for credit card payments
    • The front desk is open daily from 9:00 AM - 6:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Barbecue grills

Travelling with children

  • Playground
  • Trampoline

What to do

  • Hot springs
  • Hiking/biking trails nearby
  • Zip-lining nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 4 buildings/towers
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Hot tub

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

There are 2 hot springs open between 7:00 AM and 9:00 PM.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Service fee: 3.2 per cent

Optional extras

  • Continental breakfast is offered for an extra charge of approximately NZD 19.50 for adults and NZD 19.50 for children
  • Late check-in between 8:00 PM and 10:00 PM can be arranged for an extra charge of NZD 30
  • Credit card charges are subject to an extra charge of 2.5 per cent

Children & extra beds

  • Cots/infant beds are available for NZD 15.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Hot springs access available from 7:00 AM to 9:00 PM

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Cleveland Thermal Motel Rotorua
Econo Lodge Cleveland Hotel
Econo Lodge Cleveland Hotel Rotorua
Econo Lodge Cleveland Rotorua
Cleveland Hotel Rotorua
Cleveland Motel Rotorua
Cleveland Thermal Resort Rotorua
Cleveland Thermal Rotorua
Cleveland Thermal Resort
Cleveland Thermal Motel Motel
Cleveland Thermal Motel Rotorua
Cleveland Thermal Motel Motel Rotorua

Frequently asked questions

Does Cleveland Thermal Motel offer free cancellation for a full refund?

Yes, Cleveland Thermal Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cleveland Thermal Motel?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Cleveland Thermal Motel?

Sorry, pets aren't allowed.

Is parking offered on site at Cleveland Thermal Motel?

Yes, there's free self parking.

What are the check-in and check-out times at Cleveland Thermal Motel?

Check-in start time: 2 PM; check-in end time: 6:00 PM. Check-out time is 10 AM.

What is there to do at Cleveland Thermal Motel and nearby?

Have fun with nearby activities such as hiking and zip-lining. Additional recreation on-site includes hot springs. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Cleveland Thermal Motel also has a picnic area and a garden.

Does Cleveland Thermal Motel have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and cookware.

What's the area around Cleveland Thermal Motel like?

Cleveland Thermal Motel is a short 3-minute walk from Kuirau Park and 7 minutes' walk from Lake Rotorua.

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Cleveland Thermal Motel Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Children
Location
Kitchen
Bathroom
Family friendly
Shower
Trip

What guests liked

  • The property's pool, including the thermal and hot pools, was a highlight for many guests, providing a relaxing and enjoyable experience. (16 reviews)
  • The property's hot pools and thermal facilities were a soothing and relaxing experience for guests. (7 reviews)
  • The hot tubs were a special treat, providing a relaxing experience for guests. (7 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

Family trip

Very welcoming & helpful staff. Loved the pools.
Sheryl, 3-night trip

10/10 Exceptional

Service and friendly staff made for a very pleasant stay.
Richard, 1-night trip

10/10 Exceptional

Amazingly friendly and helpful staff, clean and tidy rooms. Definitely stay again next time we pass through.
Shaun, 1-night trip

10/10 Exceptional

We visited Rotorua for 2 nights and enjoyed our stay at the Cleveland Thermal Motel.
Tara J, 2-night trip

10/10 Exceptional

Would highly recommend! Wonderful service!
jacqueline, 2-night trip

8/10 Very good

Walkable to the hot springs park & Eat Streat where all the restaurants are. Can recommend
Gary, 1-night trip

10/10 Exceptional

Very spacious and comfortable. Spotlessly clean. Very generous continental breakfast. Staff very friendly and helpful. A great place to stay for a couple of nights.
Dundee, 2-night trip

10/10 Exceptional

Smooth arrival and departure, with onsite laundry service and full kitchen made for an easy entry to Rotorua. Their thermal pools are private, with a beautiful, mural and evening time mini lights. The staffing team were consistently helpful, warm, and personable.
Sarina, 2-night trip

8/10 Very good

Very comfy room. Lovely mineral spa on site. Easy 10 min walk to Kuirau park with its thermal pools. Another 10 min walk to Eat Streat where all the restaurants are. Great. Can highly recommend.
Gary, 1-night trip

10/10 Exceptional

The staff was very kind, and the grounds were lovely! We especially enjoyed the thermal pool.
Theresa, 1-night trip

10/10 Exceptional

Very friendly staff Very clean and tidy rooms Nice pool and mineral pool Booking again for my next trip
Sunita, 1-night trip

10/10 Exceptional

Excellent motel, we really enjoyed our stay
Natalie, 2-night trip

10/10 Exceptional

Loved the heated swimming pool and the hot mineral bathhouse!
Riley, 4-night trip

10/10 Exceptional

Great value, old style motel but refurbished. Driveway resurfacing work going on, but its not a problem
Bevan, 2-night trip

10/10 Exceptional

Overall our stay was very pleasant, relaxing and comfortable. The staff were quick to resolve any issues we had. We were given vouchers to substitute the maintenance of the thermal pools which we really appreciate and enjoyed. I loved that there was plenty of parking. The Unit we stayed in was modern, super clean and minimalistic. Like a breath of fresh air.
Katherine, 3-night trip

10/10 Exceptional

The property has been renovated and very fresh and clean. Comfortable bed. Good heating. Private mineral pool was very relaxing and we enjoyed it very much. We will stay there again next time we go to Rotorua.
Angel, 2-night trip

2/10 Poor

A big Cockroach found in the room. Pools are not working, replaced by voucher for dinning. However, the dining place is closed.
Yu, 1-night trip

10/10 Exceptional

Come stay here highly recommend to all

Thank you so good there recommendations for any family to stay rates need adjustment for returning families but loved the experience at cleavland hotel rotorua
Ricky, 3-night trip

10/10 Exceptional

Due to some issue with the natural hot water supply for the mineral pool, it was out of action for our stay . The managing staff more than made up for that with generous offers of vouchers to the aquatic center and dinner vouchers at a fine Irish pub .. all that and chocolate fish to welcome us .. legends !
Andrew, 1-night trip

8/10 Very good

Property is an older property with basic rooms and clean facilities. The bed was very comfortable and the mineral pool was great.
Jerzy, 1-night trip

10/10 Exceptional

Staff were very accommodating providing access to rugby match
Janice, 1-night trip

10/10 Exceptional

nice place to relax and enjoy the mineral pools
Tim, 1-night trip

10/10 Exceptional

Thermal pool not hot
Maurice, 2-night trip

10/10 Exceptional

Heated swimming pool all to ourselves ... plenty parking.road was quite noisy but earplugs solved that. Place has and is being refurbished so was lovely. Easy walk to town
Lesley, 2-night trip

6/10 Good

The staff were wonderful but the drive was being torn up while we were there. If it were not for that it might have been good. We were the only ones staying there the second night, first night only one other couple. Bed was comfy, bathroom updated and evenings were quiet. Staff gave helpful tips for things to do in the area.
terry, 2-night trip