Casa de Piedra Tulum features a rooftop terrace and puts you a short five-minute drive from Tulum National Park. Guests can take a dip in one of 2 outdoor pools, and freebies such as WiFi and self-parking are added perks. Apartments feature kitchenettes, LCD TVs and Netflix.
Languages
English, French, Spanish
At a glance
Property size
15 apartments
Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and key retrieval information; your host will greet you
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Free on-site motorhome/coach/lorry parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking area (fines apply)
Property amenities
Pool/Spa
2 outdoor pools
Massages
Spa services
Internet
Free WiFi
Parking and transport
Free uncovered self-parking on site
Motorhome/coach/lorry parking (free) on site
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Kitchenette
Fridge (mini)
Stovetop
Cleaning supplies
Electric kettle
Freezer
Cookware/dishes/utensils
Free tea bags/instant coffee
Toaster
Blender
Dining
Dining table
Bedrooms
Bed sheets provided
Bathrooms
Toilet paper
Hairdryer
Shampoo
Soap
Towels provided
Entertainment
20-inch LCD TV with digital service
Netflix
Streaming services
Outdoor areas
Rooftop terrace
Charcoal grills
Garden
Outdoor furniture
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Laptop workspace
Comfort
Air conditioning
Ceiling fan
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lifts
Smooth flooring in room
Designated smoking areas (fines apply)
Services and conveniences
Limited housekeeping
Safe
Luggage storage
Mosquito nets
Location highlights
Near the airport
Near a hospital
Things to do
Theme parks nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
15 rooms
Comprehensive recycling policy
Humane treatment of captive wild animals
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Fees & policies
Refundable deposits
Deposit: MXN 5000 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Cleaning fee: MXN 300 per accommodation, per stay (varies based on unit and length of stay)
Optional extras
Airport shuttle service is offered for an extra charge of MXN 2000 per vehicle (return. Maximum occupancy 4)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have lifts.
This property uses a grey water recycling system.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Also known as
Casa de Piedra Tulum Tulum
Casa de Piedra Tulum Aparthotel
Casa de Piedra Tulum Aparthotel Tulum
Frequently asked questions
Does Casa de Piedra Tulum offer free cancellation for a full refund?
Yes, Casa de Piedra Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Casa de Piedra Tulum?
Yes, there are 2 outdoor pools.
Are pets allowed at Casa de Piedra Tulum?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Casa de Piedra Tulum?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by Casa de Piedra Tulum?
Yes, an airport shuttle is available. The charge is MXN 2000 per vehicle return.
What are the check-in and check-out times at Casa de Piedra Tulum?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.
What is there to do at Casa de Piedra Tulum and nearby?
Casa de Piedra Tulum has 2 outdoor pools and spa services, as well as a garden.
Does Casa de Piedra Tulum have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a freezer and cookware.
What's the area around Casa de Piedra Tulum like?
Casa de Piedra Tulum is in Tulum City Center, a short 18-minute walk from Dos Aguas Park.
Casa de Piedra Tulum Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.8/10
Amenities
7.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
2/10 Poor
20 December 2024
Weijun
Weijun, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 August 2024
It was a wonderful experience to stay at the Casa De Piedra the staff was very nice and friendly. The people were friendly and helpful it was a great experience definitely will be visiting again soon.
Phil
Phil, 7-night trip
Verified Expedia guest review
10/10 Exceptional
21 May 2024
Very clean and quiet. Everyone we saw was so friendly and welcoming. Loved the rooftop pool and deck area.
Alex Neil
Alex Neil, 9-night romance trip
Verified Expedia guest review
2/10 Poor
16 April 2024
Jacquesha Rochelle
Jacquesha Rochelle, 3-night trip
Verified Expedia guest review
10/10 Exceptional
3 April 2024
El departamento cuenta con todo lo necesario para una estancia placentera... buen diseño, mucha ventilación, luminosidad, pero lo que resalto es la gran hospitalidad de sus anfitriones... Hicieron todo por que fuera única y especial esa estancia. Muchas gracias Hugo y Fer, esperamos volver con una estancia de más días. Recomendadisimo...