Get local insights from multilingual staff or plan an adventure with tour/ticket assistance at this upscale hotel. Conveniently located close to Waitakere Hospital and Babich Wines.
Quest Henderson offers a modern retreat near Trusts Stadium, where you can stay connected with WiFi and access the business center. Enjoy multilingual staff assistance, tour/ticket help, concierge services, dry cleaning/laundry services for your convenience.
At Quest Henderson, you'll be within a 15-minute drive of Auckland Zoo and Eden Park. Guests can keep active with nearby hiking/biking trails and mountain biking. Also, Queen Street Shopping District and University of Auckland are within a short drive.
Languages
English, Greek, Hindi, Portuguese, Spanish
At a glance
Hotel size
39 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 7 PM
Express check-in/out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Late check-out subject to availability
Special check-in instructions
The property charges 2 per cent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior intercom for check-in assistance and key retrieval instructions.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
WiFi in rooms*
Parking
On-site self-parking (NZD 12.50 per night; includes in/out privileges)
On-site parking is limited
Other information
Designated smoking area (fines apply)
No stag or hen parties
Property amenities
Food and drink
Continental breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Travelling with children
Children stay for free (see details)
What to do
Access to nearby health club
Hiking/biking trails nearby
Mountain biking nearby
Working away
Business centre
Services
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2010
Safe-deposit box at front desk
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
IPod docking station
DVD player
32-inch LCD TV
Premium digital channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board
Washer and dryer
Sleep well
Blackout curtains
Soundproofed rooms
Selected Comfort mattress
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
WiFi (surcharge)
Food and drink
Full-sized fridge/freezer
Microwave
Kitchen
Stovetop
Toaster
Cookware, dishes and utensils
Dishwasher
More
Daily housekeeping
Fees & policies
Refundable deposits
Cash deposit: NZD 500 per stay
Breakage deposit: NZD 200 per stay
Mandatory fees
Guests requesting to split the king bed in the 1-Bedroom Apartment, 2 Bedroom-Apartment and the Studio will be charged an additional fee of NZD 10 per night.
Optional extras
WiFi is available in guest rooms for NZD 5 per day (4-device limit, rates may vary)
Continental breakfast is offered for an extra charge of approximately NZD 12 for adults and NZD 12 for children
Late checkout can be arranged for an extra charge of NZD 65 (subject to availability)
Credit card charges are subject to an extra charge of 2 per cent
Children & extra beds
Rollaway beds are available for NZD 45 per day
Parking
Self-parking costs NZD 12.50 per night with in/out privileges
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Quest Apartment Henderson
Quest Henderson
Quest Henderson Apartment
Quest Henderson Auckland
Quest Henderson Hotel
Quest Henderson Auckland
Quest Henderson Hotel Auckland
Frequently asked questions
Does Quest Henderson offer free cancellation for a full refund?
Yes, Quest Henderson does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quest Henderson?
Sorry, pets aren't allowed.
Is parking offered on site at Quest Henderson?
Yes. Self-parking costs NZD 12.50 per night. Parking spaces may be limited.
What are the check-in and check-out times at Quest Henderson?
Check-in start time: 2 PM; check-in end time: 7 PM. Check-out time is 10 AM. Late check-out is available for a charge of NZD 65 (subject to availability). Express check-in and check-out are available.
Is there an on-site casino at Quest Henderson?
No, this hotel doesn't have a casino, but SkyCity Casino (15-min drive) is nearby.
What is there to do at Quest Henderson and nearby?
Have fun with nearby activities such as hiking and mountain biking. Quest Henderson also has access to a nearby health club.
Does Quest Henderson have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and cookware.
What's the area around Quest Henderson like?
Quest Henderson is in Henderson, a short 12-minute walk from Waitakere Hospital.
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Quest Henderson Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
19 January 2025
Great stay, highly recommend.
Easy check in with great service, made everything smooth and simple. And even gave us tips of where to go and made conversation about the concert we were going to see. Room was completely clean and bigger than we thought it was going to be, shower water pressure was very good. Unlimited wifi which was fairly quick. Room service was also great. Overall I highly recommend staying here and would also recommend getting the parking for $10 a night as it definitely made life a whole lot easier.
Cole
Cole, 2-night trip
8/10 Very good
8 February 2025
Nice, simple hotel in West Auckland
Communication with hotel was good, on arrival had my car park clearly labelled so was super easy to find. Check in staff were excellent, friendly and explained everything we needed to know. Location was good, room was great including fridge and laundry. Only downsides for me was the comfort of that specific bed, mattress had 2 different sides and neither really comfortable for myself (one too bouncy and the other too firm). WiFi was a little spotty while I worked as well. Good value for money.
Nicholas
Nicholas, 2-night trip
8/10 Very good
11 October 2024
Nice and easy to get into the hotel. Shops close by and in walkable distance.
Taylor
Taylor, 3-night trip
10/10 Exceptional
20 February 2024
Quest Henderson was a great place to stay. Would recommend.
Andrea
Andrea, 2-night trip
10/10 Exceptional
3 August 2024
Very close to all the amenities, and excellent service very helpful. Diffinitly recommend a return trip.
Pete
Pete, 1-night trip
10/10 Exceptional
7 July 2024
Perfect for whatvwe were doing.
M.
M., 2-night trip
8/10 Very good
8 August 2024
Perfect for what I needed
I had an appointment in the area early in the morning in the area, so was perfect for location for me. Comfortable and had everything I required.
Zachary
Zachary, 1-night trip
8/10 Very good
5 April 2024
Helpful and friendly staff. Easy parking and quiet
Sandy
Sandy, 1-night trip
8/10 Very good
25 October 2022
Handy to central Henderson with very friendly staff.
Geoffrey
Geoffrey, 1-night trip
6/10 Good
10 March 2024
Room nice. Parking easy enough to find. Price of room very good.
Rochelle
Rochelle, 2-night trip
8/10 Very good
4 November 2024
We were originally put into a studio although we booked a one bedroom apartment. It was quickly and efficiently resolved.
Graeme
Graeme, 4-night trip
10/10 Exceptional
14 January 2023
Very friendly staff was comfortable and clean highly recommended
Adam
10/10 Exceptional
29 January 2024
I really like the cleanliness and also the location. Safe etc I really enjoy my time staying at the hotel to be honest. Cant wait to come back on my next trip
Kisione
Kisione, 2-night trip
10/10 Exceptional
31 July 2024
Nice clean
kori
kori, 1-night trip
8/10 Very good
28 April 2023
Good location
William
William, 3-night trip
10/10 Exceptional
18 July 2024
Every thing rights there for your needs
Doris
Doris, 1-night trip
8/10 Very good
17 September 2024
Clean and tidy. Staff were very friendly and helpful. The extractor fan over the cooker was not working. It was reasonably quiet. Overall not bad at all.
Andy
Andy, 3-night trip
8/10 Very good
26 June 2023
Happy to stay again
Great place to stay. Relatively quiet. Comfortable and safe.
Donna
Donna, 4-night trip
6/10 Good
2 November 2024
Area was convenient for our plans. Parts of the room shows wear and tear but was clean and well equipped. Downside was that the room wasn’t sound proof. We can hear car doors and people talking on the street in the evening. One time we heard luggage trolley in the middle of the night. Otherwise stay went as expected.
Martha
Martha, 3-night trip
6/10 Good
22 August 2022
Close to shopping
Santoshni
Santoshni, 3-night trip
8/10 Very good
18 March 2023
The property was reasonably priced and convenient. The staff were very obliging.
Brenton
Brenton, 1-night trip
10/10 Exceptional
3 March 2023
The staff were helpful and made every effort to provide us wheelchair friendly parking etc
Andrew
8/10 Very good
31 August 2023
Convenient and comfortable. Decent sized room and bed
Susan
Susan, 1-night trip
10/10 Exceptional
25 February 2023
Lucky find!
Our Auckland flight was cancelled so we needed a place to stay. Luckily this studio came up on my Hotels app and I jumped on it. It was clean and comfortable and was everything we needed for a night's rest.
Claire
Claire, 1-night trip
6/10 Good
27 November 2023
It was convenient and close to dining options. The TV did not have enough viewing options.
8 out of 10.