Quest Henderson offers a modern retreat near Trusts Stadium, where you can stay connected with WiFi and access the business center. Enjoy multilingual staff assistance, tour/ticket help, concierge services, dry cleaning/laundry services for your convenience.
At Quest Henderson, you'll be within a 15-minute drive of Auckland Zoo and Eden Park. Guests can keep active with nearby hiking/biking trails and mountain biking. Also, Queen Street Shopping District and University of Auckland are within a short drive.
At a glance
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Hotel size
39 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 7 PM
Express check-in/out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Late check-out subject to availability
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Special check-in instructions
The property charges 2 per cent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior intercom for check-in assistance and key retrieval instructions.
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
WiFi in rooms*
LOCAL_PARKING
Parking
On-site self-parking (NZD 12.50 per night; includes in/out privileges)
On-site parking is limited
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Other information
Designated smoking area (fines apply)
No stag or hen parties
Property amenities
Food and drink
Continental breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Travelling with children
Children stay for free (see details)
What to do
Access to nearby health club
Hiking/biking trails nearby
Mountain biking nearby
Working away
Business centre
Services
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2010
Safe-deposit box at front desk
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
IPod docking station
DVD player
32-inch LCD TV
Premium digital channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board
Washer and dryer
Sleep well
Blackout curtains
Soundproofed rooms
Selected Comfort mattress
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
WiFi (surcharge)
Food and drink
Full-sized fridge/freezer
Microwave
Kitchen
Stovetop
Toaster
Cookware, dishes and utensils
Dishwasher
More
Daily housekeeping
Fees & policies
Refundable deposits
Cash deposit: NZD 300 per accommodation, per stay
Breakage deposit: NZD 200 per stay
Mandatory fees
Guests requesting to split the king bed in the 1-Bedroom Apartment, 2 Bedroom-Apartment and the Studio will be charged an additional fee of NZD 10 per night.
Optional extras
WiFi is available in guest rooms for NZD 5 per day (4-device limit, rates may vary)
Continental breakfast is offered for an extra charge of approximately NZD 15 for adults and NZD 15 for children
Late checkout can be arranged for an extra charge of NZD 65 (subject to availability)
Credit card charges are subject to an extra charge of 2 per cent
Children & extra beds
Rollaway beds are available for NZD 45 per day
Parking
Self-parking costs NZD 12.50 per night with in/out privileges
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Quest Apartment Henderson
Quest Henderson
Quest Henderson Apartment
Quest Henderson Auckland
Quest Henderson Hotel
Quest Henderson Auckland
Quest Henderson Hotel Auckland
Frequently asked questions
Does Quest Henderson offer free cancellation for a full refund?
Yes, Quest Henderson does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quest Henderson?
Sorry, pets aren't allowed.
Is parking offered on site at Quest Henderson?
Yes. Self-parking costs NZD 12.50 per night. Parking spaces may be limited.
What are the check-in and check-out times at Quest Henderson?
Check-in start time: 2 PM; check-in end time: 7 PM. Check-out time is 10 AM. Late check-out is available for a charge of NZD 65 (subject to availability). Express check-in and check-out are available.
Is there an on-site casino at Quest Henderson?
No, this hotel doesn't have a casino, but SkyCity Casino (15-min drive) is nearby.
What is there to do at Quest Henderson and nearby?
Have fun with nearby activities such as hiking and mountain biking. Quest Henderson also has access to a nearby health club.
Does Quest Henderson have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and cookware.
What's the area around Quest Henderson like?
Quest Henderson is in Henderson, a short 12-minute walk from Waitakere Hospital.
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Reviews
Quest Henderson Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.2
Location
8.6
Staff & service
8.8
Eco-friendliness
8.6
Property conditions & facilities
What guests liked
Parking was easily accessible and convenient with clear labelling and a reasonable nightly fee. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Parking
Location
Bed
Reviews
8/10 Very good
20 June 2025
The hotel was close to the places we wanted to visit.
Tim
Tim, 4-night trip
10/10 Exceptional
25 February 2025
Gute Unterkunft
Gute Lage, freundliches Personal, gute Unterkunft
James
James, 1-night trip
10/10 Exceptional
27 May 2025
Very friendly staff, great room with all the amenities you need. Would highly recommend this accommodation.
Phil
Phil, 1-night trip
8/10 Very good
15 May 2025
It was a pleasant stay, can’t complain.
Robert
Robert, 3-night trip
10/10 Exceptional
22 March 2025
Gute Lage, nettes Personal.
James
James, 3-night trip
10/10 Exceptional
22 April 2025
Excellent room service
Silovate
Silovate, 3-night trip
10/10 Exceptional
12 May 2025
Clean rooms and well located. The staff were very helpful.
Mama Puna
Mama Puna, 6-night trip
10/10 Exceptional
22 April 2025
was an amazing place for me and my partner we both loved it. we will definitely be coming back!
Kaine
Kaine, 1-night trip
10/10 Exceptional
10 March 2025
It was nice and cozy very affordable.
Shanon
Shanon, 2-night trip
10/10 Exceptional
14 March 2025
Great service, really nice room and amenities. Would love to stay again when in West Auckland
Piripi
Piripi, 1-night trip
8/10 Very good
9 February 2025
great location and very clean
Shazil
Shazil, 2-night trip
10/10 Exceptional
5 March 2025
Really good facility & real comfortable bed
Quentin
Quentin, 1-night trip
8/10 Very good
14 June 2025
Central to a supermarket, clean. Friendly staff.
Rochelle
Rochelle, 4-night trip
10/10 Exceptional
5 June 2025
Absolutely a fantastic property. Your room has everything you want. It even has a washer and dryer.
Joan
Joan, 1-night trip
4/10 Fair
25 August 2025
Shower broken
Paul
Paul, 1-night trip
10/10 Exceptional
4 March 2025
Really liked the secluded area, nice and quiet.
Staff were very helpful and always smiling.
Terri-Lei
Terri-Lei, 5-night trip
10/10 Exceptional
15 June 2025
Love
Luisa
Luisa, 2-night trip
10/10 Exceptional
29 July 2024
Sehr gute Unterkunft
Hilfreiches Personal, schönes Zimmer, gute Lage
James
James, 5-night trip
10/10 Exceptional
25 May 2025
easy
Matt
Matt, 1-night trip
10/10 Exceptional
30 April 2025
All good. I was in Auckland working and the Quest accommodation was superb in every respect. Great Staff in Office.
Wayne
Wayne, 2-night trip
10/10 Exceptional
16 March 2025
We had a great experience. Very easy and safe.
Meghan
Meghan, 1-night trip
6/10 Good
29 May 2025
I liked the staff and their professionalism. They were very helpful and assisting.even the house keeping staff were friendly and helpful.i did not like having the same sheets on my bed for 7 days .. housekeeping usually change everything if they do housekeeping everyday
Marthapearl
Marthapearl, 1-night trip
10/10 Exceptional
16 May 2025
The Quest was great, clean, convenient, comfy bed, good shower. Good check in, would recommend booking a park. The refrigerator was noisy so we turned it off over night
Bernie
Bernie, 1-night trip
10/10 Exceptional
11 February 2025
Having a full kitchen makes it so easy to stay
Annamarie
Annamarie, 1-night trip
10/10 Exceptional
9 December 2024
Quiet and convenient accomodation in Henderson . We will stay again .