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1 room, 2 adults

Lake Rotorua Hotel, Rotorua, New Zealand

4-starOfficial New Zealand Rating provided by Qualmark®
131 Lake Road, Koutu, Rotorua, 3010, New Zealand

4-star motel with outdoor pool, near Rotorua Hospital
  • Free WiFi and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 302 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Pool
Great pool
Cleanliness
Could use a good cleaning
Food
Food could be better

Lake Rotorua Hotel, Rotorua, New Zealand

from NZ$125
  • Standard Twin Double Double
  • Standard Queen
  • Standard Triple
  • Family Suite, 2 Bedrooms, Kitchen

What’s around Lake Rotorua Hotel, Rotorua, New Zealand

Top spots nearby

Recommended by this property

  • Rotorua Hospital (9-minute walk)
  • Rotorua Central Mall (17-minute walk)
  • Tamaki Maori Village (18-minute walk)
  • Polynesian Spa (20-minute walk)
  • Skyline Rotorua (22-minute walk)
  • Mitai Maori Village (26-minute walk)
  • Lake Rotorua (5.5 km)
  • Lake Tikitapu (10.7 km)
  • Lake Rotoiti (17.3 km)
  • Lake Tarawera (18.7 km)

Getting around

  • Rotorua (ROT-Rotorua Regional) - 15 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 38 rooms
  • Arranged over 1 floor

Arriving/leaving

  • Check-in time 2 PM-9 PM
  • Check-out time is 11:00 AM
The front desk is open daily from 7:30 AM - 9 PM.
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free self parking

  • RV/bus/truck parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the motel

Food and drink
  • Continental breakfast daily (surcharge)
  • Barbecue grills
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Water skiing nearby
Working away
  • Computer station
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Hindi

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Balcony or patio
  • Yard
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe

Special features

Recreation

On Site

  • Spa tub

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Water skiing nearby

Lake Rotorua Hotel, Rotorua, New Zealand’s small print

Also known as

  • Leisure Inn Rotorua
  • Leisure Rotorua
  • Rotorua Inn
  • Rotorua Leisure Inn
  • Lake Rotorua Hotel
  • Lake Rotorua Hotel Motel
  • Lake Rotorua Hotel Rotorua
  • Lake Rotorua Hotel Motel Rotorua

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: NZD 100.00 per day

Optional extras

Credit card charges are subject to an extra charge of 2.25 percent

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge of NZD 20 (subject to availability)

Rollaway beds are available for NZD 20 per night

Continental breakfast is offered for an extra charge of NZD 15 for adults and NZD 10 for children (approximately)

Cribs/Infant beds are available for NZD 20.00 per night

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Good 7.4 From 341 reviews

Poor 2.0
DO NOT BOOK HERE
Heed the other poor reviews! I wish we read them before booking. The room had mold on the bedding (I am allergic to mold - an employee brought a new sheet for me), mold in the carpets, dead bugs all over the roller blinds, dried blood splatted on the wall behind the bathroom vanity, extensive mildew in the tile grout. There were HUGE spiders in every corner of the room. How does housekeeping not see that to clean them out? I awoke with an itchy rash on my arm (don't know if I got bitten by something in my sleep or if it was mold allergy), and was completely congested and had a hard time breathing. It was so nasty; a truck stop hotel for $40US would've been in better condition. We booked based off the pictures - note that the photos are over-exposed to make it look whiter and clean. The hotel was filthy, run down, and overall in disgusting condition. On top of this, the neighboring room was arguing so loudly and fighting for hours with a screaming baby (probably screaming due to their fighting) and we could not sleep. The manager said he couldn't change our room because they were booked, but he did knock on their door to tell them to be quiet. He should have called the police. We would have left if we weren't so exhausted from driving all day and had a 5YO with us; also we weren't sure any other place had vacancy. I would have slept in our car if I felt safe, but I did not feel safe at all, especially with the neighboring room fighting so much.
caFamily trip
Fair 4.0
We found that the room was very tired and needed some very simple maintenance. The basin in the bathroom didn't drain and then leaked out everywhere, the sink in the kitchen wouldn't hold water for long enough to wash dishes, there was an apple and two old wrinkled carrots left in the fridge, the dish washing detergent was in a drinking mug in the cupboard under the sink, the extra blankets were crumpled up in a mess on the floor in the cupboard, there was no information booklet about the complex in the room and there were cobwebs in the corners. All very minor things that didn't really effect our stay but would have made our experience that little bit nicer and many would only cost a few dollars of have taken a few minutes to improve.
auOther trip
Exceptional 10.0
Good value hotel for a family with car in Rotorua
We stayed three nights - 2 adults, 2 children (13 and 15). Modern heating was on when we got there which was a good start. Unusual in NZ motels in my experience (they're often also impossibly to keep on at night but these weren't). The person at reception (owner) did all he could to make us welcome and make our stat good. There is a great hot pool, and the owner let me stay in it later than normal times as a large group had been in before us. Also a swimming pool so a good thing to have in Winter. Very close to town and central attractions. Would be good to have a kitchen sink and toaster in room but otherwise very nice. Eco friendly bathroom supplies a bonus too. I recommend it.
Sarah, auFamily trip
Very good 8.0
Great for families, central, clean and value for $
Hotel staff were great, friendly and accommodating. Location was perfect Didn't get to use the pool or spa as it was too cold this time of year, but if the weather was warmer it would have been great Rooms were clean, tidy, and all you need. Heaters were great! Maybe a lock on the bathroom or toilet would have been nice with 5 people sharing. Rooms are old and you can see that and hear the creeks in the stairs etc, but they've kept the decor and modern and done some renovations to keep the rooms up to date. Could have done with some more lighting in the downstairs sitting area, was very dim at night. Overall we enjoyed our stay and would stay here and again and recommend to family & friends Thanks!
S, auOther trip
Very good 8.0
Nice and close to tourist attractions.
Great experience and we would definitely return to both this hotel and Rotorua. Very quiet little spot. Hotel facilities and staff were great. Kids loved the swimming pool, they absolutely thrashed it. Our room was lovely and quiet and very clean. Added bonus of having free wifi too. It was awesome to have the staff asking of our plans and offering advice and giving us voucher to suit what we were doing, also they were great with giving directions too. Very clear and also spot on. Just wished we had more time in Rotorua as there is so much to do. Would recommend this hotel to our family and friend! A A A A+ rating.
auOther trip

Lake Rotorua Hotel, Rotorua, New Zealand

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