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Best Western Pontypool Metro Hotel

3.0 star property
City centre Pontymoile hotel with bar/lounge

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Pontypool Metro Hotel

Bar (on property)
Standard Room, 2 Single Beds, Accessible, Non Smoking
Exterior
Food and drink
Daily continental breakfast (GBP 8.50 per person)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Electric vehicle charging point
  • 24/7 front desk
  • Laundry facilities
  • Free parking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
Feel at home
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Free self-parking
  • Free toiletries
The price is NZ$114
includes taxes & fees
2 Jan - 3 January 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Cable/satellite channels
Laptop workspace
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed, Non Smoking

Family Room, 1 Double Bed, Non Smoking | Room amenity

Family Room, 1 Double Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Sofa bed
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Accessible, Non Smoking

Room amenity

Standard Room, 2 Single Beds, Accessible, Non Smoking

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Cable/satellite channels
Laptop workspace
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Lower Mill Field, Pontypool, Wales, NP4 0XB

What's nearby

  • Pontypool Park - 14 min walk - 1.2 km
  • Llanfrechfa Grange Hospital - 6 min drive - 6.3 km
  • Celtic Manor Resort Golf Club - 14 min drive - 17.5 km
  • International Convention Centre Wales - 15 min drive - 17.5 km
  • Big Pit National Coal Museum - 15 min drive - 13.6 km

Getting around

  • Cardiff International Airport (CWL) - 55 min drive
  • Bristol International Airport (BRS) - 60 min drive
  • Cwmbrân Station - 9 min drive
  • Newbridge Station - 11 min drive
  • Pontypool & New Inn Station - 12 min walk

Restaurants

  • ‪McDonald's Pontypool - ‬1 min walk
  • ‪Shaheen Tandoori - ‬3 min drive
  • ‪Subway - ‬1 min walk
  • ‪The Open Hearth - ‬5 min drive
  • ‪KFC - ‬1 min walk

About this property

Best Western Pontypool Metro Hotel

When visiting Pontypool, Best Western Pontypool Metro Hotel is a great choice to consider. For a bite to eat, guests can visit Lounge Area, which serves breakfast, lunch and dinner. The helpful staff and overall property condition get good marks from fellow travellers.

Languages

English, Polish

At a glance

DONE

Hotel size

    • 53 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 7:00 AM
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–9 AM
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

Lounge Area – This diner serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Starbucks – On-site coffee shop.

Fees & policies

Refundable deposits

  • Deposit: GBP 50.00 per stay

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 8.50 per person
  • Early check-in can be arranged for an extra charge of GBP 10.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 10.00 (subject to availability)

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Metro Hotel
Best Western Pontypool Metro
Best Western Metro
Best Western Pontypool Metro Hotel Wales
Best Western Pontypool Metro
Best Western Pontypool Metro Hotel Hotel
Best Western Pontypool Metro Hotel Pontypool
Best Western Pontypool Metro Hotel Hotel Pontypool

Frequently asked questions

Are pets allowed at Best Western Pontypool Metro Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Pontypool Metro Hotel?
Yes, there's free self parking. Parking spaces may be limited. Motorhome/coach/lorry parking and electric car charging are available.
What are the check-in and check-out times at Best Western Pontypool Metro Hotel?
Check-in start time: 3:00 PM; check-in end time: 7:00 AM. There's a charge of GBP 10.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 10.00 (subject to availability). Contactless social distancing and check-out are available.
What's the area around Best Western Pontypool Metro Hotel like?
Best Western Pontypool Metro Hotel is in Pontymoile, a short 14-minute walk from Pontypool Park.

Best Western Pontypool Metro Hotel Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Christmas family visit
Great welcome. Friendly and very helpful staff. Nothing was too much trouble for them. Would highly recommend.
Linda, 2-night trip
Verified Hotels.com guest review

8/10 Very good

John, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Cazzie, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Marvin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Supplier visit
Visiting a supplier
Kevin, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Adrian, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Bronwen, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Night stay
Excellent night stay. Warm. Comfortable clean Room. Check in was quick and reception staff were friendly and welcoming..
Bronwen, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Good stop over.
Fit the purpose of a stop over whilst visiting family. Good size room with sofa bed. Decent breakfast but could have done with a vegetarian cooked options.
Nik, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Decent hotel
We stayed here for 1 night as we had a gig in Crumlin. Room and breakfast were good. One small issue was to charge my car would have been a flat fee of £30 so I didn’t use and went to a rapid charge site on my way home. I would definitely stay here again if I was in the area
Glenn, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Alison, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay all around
Lovely stay .The young girl who checked us in was lovely and very helpful. The middle aged lady the day after not so. The room was lovely ,warm and cosy. Everything very clean ,bathroom,beds,towels Good internet and free parking. Nice lobby to sit in.Great big coffees for a cheap price. Will definitely stay again.Family of 3 Mum DadSon 24 yrs old.
Pia, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Charo Mikko, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice room
Really clean and nice room
Allie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice comfortable location. Suitable for night stop as part of a longer trip. Recommended.
Richard, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good location and price point
Overall good, not bad location to walk to town centre and other amenities
LEE, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great stopover
Convenient location for overnight stop. Good value for the price paid. Everything worked well, clean and tidy room, no complaints. Efficient and friendly check-in. Would stay again if/when back in the area.
David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bronwen, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Fair value
Easy check in, pleasant staff, bathroom needs updating (room 121) but clean and does the job. Beds and pillows very uncomfortable, i barely got any sleep and woke up with my back causing issues and generally feeling terrible as headache and neck pain
Michelle, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great to sleep, awful to eat!
The room (206) was small. But more than adequate for an overnight stay. The bed was comfortable and blackout curtains were much needed and blocked out any light ensuring a good sleep. The only let down was the breakfast. Needless to say I will not buy it again. No bread!! They run out. Sorry there is a garage shop nearby go get a loaf. Bacon was anemic and sparse. Scrambled eggs like egg soup. Coffee was coloured water.. OMG i am not kidding. Awful. When greeted for breakfast we were asked "any allergies" i said no, but in hindsight i should have said "only to watered down beans, tinned tomatoes without any juice, a lack of bread, and bacon fresh out of the packet...".
Andrew, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Mariusz, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Bronwen, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay
Great two night stay at the Pontypool Metro. A modern, clean, and stylish hotel with excellent service and a great self service breakfast.
John, 2-night trip
Verified Hotels.com guest review