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Beach Energy by BFH

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Energy Single Room | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi
Living area
Living area
Family Room | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi
Living area

Overview of Beach Energy by BFH

Beach Energy by BFH

2.5 star property
Hotel with outdoor pool, near Playa del Carmen Main Beach
7.0 out of 10 Good
7.0/10 Good

48 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Parking available
  • Free WiFi
  • Air conditioning
  • Laundry facilities
Map
5ta Avenida entre calle 8 y 10, N#455 lote 7 col. Centro, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Beach cabanas
  • Free beach club nearby
  • Self parking
  • Spa tub
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Children stay free
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout curtains
  • Dry cleaning/laundry service

Room options

About this area

What's nearby

  • In Downtown Playa del Carmen
  • Playa del Carmen Main Beach - 2 min walk
  • Mamitas Beach - 10 min walk
  • Quinta Avenida - 22 min walk
  • Playa del Carmen Maritime Terminal - 3 min drive
  • Playacar Golf Club - 5 min drive
  • Gran Coyote Golf - 6 min drive
  • Xplor Theme Park - 9 min drive
  • Xcaret Eco Theme Park - 12 min drive
  • El Camaleon Mayakoba Golf Course - 10 min drive
  • Ferry to Cozumel - 12 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 52 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.2 miles/19.6 km

Restaurants

  • Mercado 174 - 1 min walk
  • Tropical Playa del Carmen - 1 min walk
  • Fah Restaurant Bar - 1 min walk
  • Starbucks - 1 min walk
  • Madrez! Café - 1 min walk
Map

About this property

Beach Energy by BFH

At Beach Energy by BFH, you'll be a short five-minute drive from Playa del Carmen Main Beach and Quinta Avenida. Guests can take a dip in the outdoor pool, and the hot tub makes for a relaxing end to the day. Other features include a terrace and a garden.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 29 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 12:30 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured uncovered on-site self-parking (USD 5 per day)
  • Off-site parking within 820 ft (USD 5 per day), from 7:00 AM to 10:00 PM

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–11:00 AM
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Free beach club nearby
  • Beach nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)

Facilities

  • 2 buildings/towers
  • Built in 1985
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Hot tub

Accessibility

  • In-room accessibility (selected rooms)
  • Wheelchair-accessible registration desk
  • Handrails in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Lever door handles
  • No lift (single-level property)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries

Stay connected

  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Fees & policies

Parking

  • Uncovered self-parking costs USD 5 per day
  • Parking is available nearby and costs USD 5 per day (820 ft away; open 7:00 AM to 10:00 PM)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hôtel Kuxtal
Hotel Kuxtal
Beach Energy by BFH Hotel
Beach Energy by BFH Playa del Carmen
Beach Energy by BFH Hotel Playa del Carmen

Frequently asked questions

Does Beach Energy by BFH offer free cancellation for a full refund?
Yes, Beach Energy by BFH does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Beach Energy by BFH?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Beach Energy by BFH?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Beach Energy by BFH?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Beach Energy by BFH?
Yes. Self-parking costs USD 5 per day.
What are the check-in and check-out times at Beach Energy by BFH?
You can check in from 3:00 PM - 12:30 AM. Check-out time is noon.
Is there an on-site casino at Beach Energy by BFH?
No, this hotel doesn't have a casino, but Riviera Gran Casino (4-min walk) is nearby.
What is there to do at Beach Energy by BFH and nearby?
Beach Energy by BFH has an outdoor pool and a hot tub, as well as beach cabanas and a garden.
What's the area around Beach Energy by BFH like?
Beach Energy by BFH is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 4-minute walk from Central Square and 6 minutes' walk from Quinta Alegría Shopping Mall.

Reviews

7.0

Good

7.3/10

Cleanliness

7.9/10

Staff & service

6.5/10

Amenities

6.9/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Irma, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Close to the bus
Mauricio, 1-night trip
Verified Expedia guest review

8/10 Very good

Beach Energy Hotel is located on Avenida 5 Street with all restaurants , clubs, the beach - great location. You are close to everything. It’s not a 5 star hotel- REMEMBER THAT! , but great for what we paid for. The people who are in front office are great, the breakfast included with lovely Sylveiro and Moises. The bad is that we coulda used a small fridge , and the worst is that you have music blasting to 3 am. If this is a dealbreaker for you , this is not good. Don’t know if strong ear plugs would help. We all got Montezuma’s revenge in Mexico. I don’t know if I would go back to this beautiful country
Joyce, 4-night family trip
Verified Travelocity guest review

8/10 Very good

Felipe, 2-night trip
Verified Hotels.com guest review

8/10 Very good

jody, 1-night trip
Verified Hotels.com guest review

6/10 Good

Juan, 4-night trip
Verified Expedia guest review

4/10 Fair

It’s very close to everything. But the music from the clubs is so loud you need ear plugs to sleep. The beds are hard as the floor. There are no queen beds at the hotel only doubles, manager unhelpful. I was forced to pay cash at check in otherwise I would of left. No free water, jacuzzi is empty, lock your luggage while you are away.
John, 7-night trip
Verified Orbitz guest review

2/10 Poor

Will never recommend this place. DO NOT believe any of the photos you see on here! If you have low expectations, but insist on being on 5th Avenue and don't want a pool or ice machine and DO NOT mind poop floating on your bathroom floor (toilet backed up at 4am), by all means go for it.
Leonard, 8-night family trip
Verified Expedia guest review

2/10 Poor

Nada, no nos quedamos el sr. Arenas que dijo ser el encargado de recepción fue muy grosero cuando le dije que reservamos porque necesitábamos estacionamiento y me dijo que el no trabajaba con orbitz que no sabía porque teníamos esa información
1-night trip
Verified Orbitz guest review

10/10 Exceptional

all ok
3-night trip
Verified Expedia guest review